DM Lunch Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Happy Satisfied Guests

• Door staff giving sincere "Hi" and "Goodbye"?

  Yes

  No

  N/A

• Door staff observed smiling and friendly?

  Yes

  No

  N/A

• Any staff observed opening door for arriving or departing guest?

  Yes

  No

  N/A

• Were tables being ore-bused and bused in a timely fashion?

  Yes

  No

  N/A

• Servers observed with a smiling, friendly, hustling demeanor?

  Yes

  No

  N/A

• FOH Staff staying busy and not huddling in gossiping, off putting groups?

  Yes

  No

  N/A

• Were any servers overheard suggesting a specific appetizer, drink, and dessert?

  Yes

  No

  N/A

Consistently Correct Product

General

• Dough in date and proofed properly?

  Yes

  No

  N/A

• Cheese scale observed being used properly by all staff?

  Yes

  No

  N/A

• Were any other product control methods observed being used- such as a spoodle or mistake log?

  Yes

  No

  N/A

Product to Standard

Pizza

• Pizza # 1 - Made to standard?

  Yes

  No

  N/A

• Pizza #2 - Made to standard?

  Yes

  No

  N/A

• Pizza #3 - Made to standard?

  Yes

  No

  N/A

• Pizza #4 - Made to standard?

  Yes

  No

  N/A

Appetizer, Salad, Pasta, Sandwich, Dessert

• Item #1 - Made to standard?

  Yes

  No

  N/A

• Item #2 - Made to standard?

  Yes

  No

  N/A

• Item #3 - Made to standard?

  Yes

  No

  N/A

• Item #4 - Made to standard?

  Yes

  No

  N/A

Constantly Clean & Safe Facility

Outside

• Parking lot clean,free of debris, trash, curbs good?

  Yes

  No

  N/A

• Benches clean?

  Yes

  No

  N/A

FOH

• Floors clean of trash or food - under tables too?

  Yes

  No

  N/A

• Restrooms clean and free of odor?

  Yes

  No

  N/A

• Highchairs and booster seats clean and free of debris?

  Yes

  No

  N/A

BOH

• Even if busy are production areas clean and organized - especially where any guest can see?

  Yes

  No

  N/A

• Current days Daily Cleaning items being completed - AM signed off by manager?

  Yes

  No

  N/A

• Previous days Daily Cleaning List complete and signed off by both managers?

  Yes

  No

  N/A

• Specific Item #1- Clean to standard?

  Yes

  No

  N/A

• Specific Item #2 - Clean to standard?

  Yes

  No

  N/A

Efficient, In-Control Labor

• Store properly staffed for volume?

  Yes

  No

  N/A

• Staff focused on work - staying busy- no standing around?

  Yes

  No

  N/A

• Staff being cut in an appropriate manner?

  Yes

  No

  N/A

Accurate, Timely Admin Duties (Manager)

• Was manager in appropriate position in restaurant based on time and volume of business?

  Yes

  No

  N/A

• Did I observe manager make any table visits?

  Yes

  No

  N/A

• Has MOD ensured that all staff are following dress code?

  Yes

  No

  N/A

• Manager log being completed throughout shift?

  Yes

  No

  N/A

• BOH checklists being used?

  Yes

  No

  N/A

• FOH Checklist being used?

  Yes

  No

  N/A

• Temp log being used?

  Yes

  No

  N/A

• Manager logging info on Manager Log Back Page Standards?

  Yes

  No

  N/A

• Is the office clean and orderly?

  Yes

  No

  N/A

Desirable Work Environment

• Did I observe manager coaching, directing, giving any feedback to staff members?

  Yes

  No

  N/A

• Are all new staff being trained or observed properly by management?

  Yes

  No

  N/A

• Are managers demonstrating positive attitudes to encourage staff through the shift?

  Yes

  No

  N/A

Lunch Standards

• Pizza times observed in standard?

  Yes

  No

  N/A

• Salad times observed in standard?

  Yes

  No

  N/A

• Appetizer times observed in standard?

  Yes

  No

  N/A

• Pasta & Sandwich times in standard?

  Yes

  No

  N/A

• Food off counter standard being met?

  Yes

  No

  N/A

• Ticket to table 2 min or less standard being met?

  Yes

  No

  N/A

MISC Items if Time

• All prep dated/initialed?

  Yes

  No

  N/A

• Fruit and Veggies drained?

  Yes

  No

  N/A

• Lettuce in bucket and tables fresh - no brown?

  Yes

  No

  N/A

• No H/T over 5 days?

  Yes

  No

  N/A

• 57 dough trimmed properly?

  Yes

  No

  N/A

• Wines all pump sealed and dated?

  Yes

  No

  N/A