Shift Manager Training Certification

• RESTAURANT NO

• SHIFT MANAGER TRAINING CHECKLIST

• NAME OF THE TRAINEE

• Conducted on

  Date

• DM/ TRAINING MANAGER

• RESTAURANT LOCATION
  Address

OPERATIONS EXCELLENCE MODULES

• CBT CERTIFICATION COMPLETE - FOOD SAFETY

  Yes

  No

  N/A

• TEAM LEADER TRAINING GUIDE COMPLETE

  Yes

  No

  N/A

• PROFICIENT ON ALL STATIONS

  Yes

  No

  N/A

• New Hire Orientation

  Yes

  No

  N/A

• Friendliness- Please/ Thank You/ My Pleasure

  Yes

  No

  N/A

• HACCP - HOW TO DO PROPERLY

  Yes

  No

  N/A

• HACCP CORRECTIVE ACTION PLAN KNOWLEDGE

  Yes

  No

  N/A

• HACCP READ ALL PAGES/KNOWS WHAT TO LOOK FOR

  Yes

  No

  N/A

• What to look for if food safety is present

  Yes

  No

  N/A

• PATTY CHECK - FINAL FLIP & VISUAL CHECK

  Yes

  No

  N/A

• OPENING CHECKLIST - WHITE PAGES OF HACCP

  Yes

  No

  N/A

• GUEST RECOVERY - HOW TO RESOLVE GUEST RELATED ISSUES

  Yes

  No

  N/A

• RUSH READY CHECKLIST

  Yes

  No

  N/A

• CLOSING CHECKLIST

  Yes

  No

  N/A

• REPAIR AND MAINTENANCE ISSUES

  Yes

  No

  N/A

• MANAGER COMMUNICATION

  Yes

  No

  N/A

• TO DO LIST(S)

  Yes

  No

  N/A

• HOW TO PRINT PREP LIST & BUILD TO CHARTS (LARGE FONT)

  Yes

  No

  N/A

• PRODUCT/DELIVERY/INCIDENT REPORTS

  Yes

  No

  N/A

• WHEN TO CALL QA?

  Yes

  No

  N/A

• SHORTENING TRACKING LOG

  Yes

  No

  N/A

• SOS TRACKING REPORTS & CAN ANALYZE SOS ISSUES

  Yes

  No

  N/A

• DAILY CLEANING CALENDAR - HOW TO ASSIGN & GET IT DONE

  Yes

  No

  N/A

• HOW TO COUNT & ENTER WASTE

  Yes

  No

  N/A

• TRAVEL PATHS - EVERY 15 & 30 MIN CHECKS

  Yes

  No

  N/A

• BUILD TO CHARTS KNOWLEDGE & EXECUTION

  Yes

  No

  N/A

• HOW TO TRANSFER PRODUCTS & HOW TO WRITE TRANSFERS

  Yes

  No

  N/A

• SHIFT CONTROL CERTIFIED BY AREEB

  Yes

  No

  N/A

• CREW TRAINING STRATEGIES - 5 STEP TRAINING PROCESS

  Yes

  No

  N/A

• COMPLETE 3 FULL AUDITS ON THE RESTAURANT INCLUDING FOOD SAFETY

  Yes

  No

  N/A

• EQUIPMENT TROUBLE SHOOTING KNOWLEDGE

  Yes

  No

  N/A

• HOW TOFILLP-108 PROPERLY

  Yes

  No

  N/A

• HEALTH INSPECTIONS - WHAT TO DO & REPORT

  Yes

  No

  N/A

• PEST INSPECTIONS - WHAT TO DO

  Yes

  No

  N/A

• HAZARD COMMUNICATION PROGRAM

  Yes

  No

  N/A

• SAFETY COMMITTEE NOTES

  Yes

  No

  N/A

• VOG - CATEGORIES/KNOWLEDGE

  Yes

  No

  N/A

• CHAIN OF COMMAND - COMMUNICATION LADDER

  Yes

  No

  N/A

• BREAK & LUNCH POLICY

  Yes

  No

  N/A

• CASH POLICY

  Yes

  No

  N/A

• DEPOSIT POLICY

  Yes

  No

  N/A

• MEAL POLICY

  Yes

  No

  N/A

• UNIFORM & APPEARANCE POLICY

  Yes

  No

  N/A

• GENERAL RESTAURANT POLICIES

  Yes

  No

  N/A

• OPEN AVAILABILITY - CAN WORK ANY TIME

  Yes

  No

  N/A

• POP PLACEMENT/NEW PROMOTIONS/MARKETINB MATERIALS

  Yes

  No

  N/A

• CASH MANAGEMENT

  Yes

  No

  N/A

• INVENTORY MANAGEMENT - 5 ITEM COUNTS

  Yes

  No

  N/A

• HOW TO CALL RTS & TROUBLE SHOOT POS ISSUES

  Yes

  No

  N/A

• HOW TO RESET THE REGISTERS UPFRONT

  Yes

  No

  N/A

• HOW TO UPDATE POS FOR NEW PRODUCTS

  Yes

  No

  N/A

• HOW TO LOAD & RELOAD GIFT CARDS

  Yes

  No

  N/A

• REPORTS FROM NCR

  Yes

  No

  N/A

• HOW TO CHECK & SEND E-MAIL

  Yes

  No

  N/A

• MZK COMPUTER - ALL SPREAD SHEETS

  Yes

  No

  N/A

• MZK BONUS PROGRAM

  Yes

  No

  N/A

• BREAKERS/LIGHTS/EQUIPMENT - HOW TO TURN ON & OFF

  Yes

  No

  N/A

• INCIDENT REPORT(S)

  Yes

  No

  N/A

• 801 FORMS

  Yes

  No

  N/A

• ROBBERY - WHAT TO LOOK FOR & DO

  Yes

  No

  N/A

• GUEST INJURY ON PREMISES - WHAT TO DO

  Yes

  No

  N/A

• EMPLOYEE INJURY - PROCEDURES & FORMS

  Yes

  No

  N/A

• Aware of Jacks 20/20

  Yes

  No

  N/A

• POWER OUTAGE - PROCEDURES

  Yes

  No

  N/A

• FIRE - PROCEDURES

  Yes

  No

  N/A

• GAS LEAK OR NO GAS - PROCEDURES

  Yes

  No

  N/A

• SAFETY PROCEDURES & BACK DOOR POLICY

  Yes

  No

  N/A

• After Dark- Safety and security procedures for front and back door?<br>Smoking Policy after dark?

  Yes

  No

  N/A

• Employee has knowledge of sampling and how to sample. What to do if there is a wait

  Yes

  No

  N/A

• Freestyle

  Yes

  No

  N/A

• BY SIGNING BELOW, I ACKNOWLEDGE THE TRAINING WAS PROVIDED TO ME BY THE TRAINING MANAGER AND I AM PROFICIENT ON ALL THE MODULES LISTED ABOVE. I PROMISE TO ADHERE TO ALL THE COMPANY POLICIES AND UPHOLD ALL THE MZK ENTERPRISE COMPANY POLICIES WHEN I AM AT MY JACK INTHE BOX & PROTECT THE INTERESTS OF MY MANAGER/RESTAURANT AND THE COMPANY

• TRAINING MANAGER

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• MANAGER TRAINEE

  Sign

• DISTRICT MANAGER

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