Information

  • Date & Time of Visit

  • Prepared by

  • Location
  • Manager in charge

Food Quality

Food Quality

  • Shortening in all french fries and multi pot fryers meet standards<br>

  • French Fries are cooked and held properly<br>

  • Speciality Products and Multi-Pot Side Items are Cooked and Held Properly<br>

  • Kitchen Management System is Present and PHU Monitoring System is Properly Executed <br>

  • Guests' Orders are accurately prepared and delivered<br>

  • Restaurant Does Not Have any Expired Product<br>

  • Sandwich Buns Meet Quality Standards and Are Properly Toasted<br>

  • All Produce and Products Meet Holding and Quality Standards<br>

  • Products/Condiments Are Stored Properly<br>

S.O.S

sos

  • Drive-thru total time is 2:45 or below<br>

  • Dine-in total time is 2:45 or below<br>

  • Necessary SOS tools are in place and working properly<br>

  • Manager in Charge Behaviour Drives Speed of Service<br>

C.A.R.E

C.A.R.E

  • Team Members and Managers use 'Please' and 'Thank You'<br>

  • Team Members provide a quick and courteous greeting to each Guest<br>

  • Manager in Charge (MIC) successfully conducts table touches during Travel Paths<br>

  • Team provides a positive Guest interaction<br>

  • Team Members And Managers Meet Uniform And Hygiene Standards<br>

  • Guest Feedback Program is active and in use<br>

Training

Training

  • MANAGEMENT TEAM MUST HAVE CURRENT FOUNDATIONS/SERVSAFE CERTIFICATES<br><br>

  • TRAINING SYSTEM MUST BE PRESENT AND/OR COMPLETED<br>

  • PROFICIENCY CHART MUST BE POSTED AND UPDATED<br>

  • EMPLOYEES ASSESSMENT TOOLS ARE COMPLETED AND UPDATED<br>

PROFITABILITY AND SHIFT MANAGEMENT

PROFITABILITY AND SHIFT MANAGEMENT

  • Suggestive Selling is Effectively Used to Maximise Sales<br>

  • All Menu items are available<br>

  • P.O.P. elements are posted, current and correctly placed. POP is clean and in good condition<br>

  • Management Command Station is Present, up to date and in use<br>

  • Travel Paths are Effectively Completed as Required<br>

  • Fresh and Ready System is Present and Effective Waste Management System in place<br>

CLEANLINESS

CLEANLINESS

  • Dining Room and Play Areas are Clean<br>

  • Restrooms are Clean<br>

  • Exterior of the Restaurant is Clean <br>

  • Back of the House is Clean<br>

  • Kitchen Equipment is Clean<br>

MAINTENANCE

MAINTENANCE

  • Dining Room and Play Areas are Well Maintained<br>

  • Restroom is Well Maintained<br>

  • Exterior is Well Maintained<br>

  • Back of House is Well Maintained <br>

  • Kitchen Equipment is Well Maintained<br>

FOOD SAFETY PLATFORM (50% of total score)

FOOD SAFETY PLATFORM (50% of total score)

  • Required Hand-Washing Procedures are Followed <br> <br>

  • Health Department Inspections Are Available And Violations Have Been Corrected <br> <br>

  • Hot Water is Available <br> <br>

  • Potentially Hazardous Foods Meet Temperature Standards

  • Sanitising Solutions Are Properly Stored/Labelled/Used <br> <br>

  • Shake/Soft Serve Machine Sanitised Properly<br><br>

  • Restaurant is Only Using Approved Items <br> <br>

  • Prepped Items Are Marked With Hold Time And Are Not Expired (PHFs)<br><br>

  • Cross-Contamination Is Not Observed <br> <br>

  • Effective Pest Elimination is in Place<br><br>

  • Product Cook-Out Procedures/Temperatures Do Meet Standards <br> <br>

  • No Other Food Safety Violations are Present<br><br>

Visit Summary & Acknowledgement

Visit Summary

  • Overall visit comments:

  • Auditor Signature

Action Plan Acknowledgement

  •  A-B Grade 80-100% - Action plan agreed, copy sent to the store with a follow up on next Rev.<br> C Grade 70-79% - Action plan agreed, weekly update sent to Dm.<br> D-F Grade 0-69% –Action plan agreed, weekly update sent to Dm<br> Store becomes a “priority” in next month’s Rev.<br> Same grade on next visit, determine root cause with Rm and take corrective action.<br> Additional Rev visits until grade is increased. <br>

  • Manager in Charge Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.