Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Date and time of visit:

  • Manager in charge:

Food Quality

  • Shortening in all french fries and multi pot fryers meet standards<br>

  • French Fries are cooked and held properly<br>

  • Speciality Products and Multi-Pot Side Items are Cooked and Held Properly<br>

  • Kitchen Management System is Present and PHU Monitoring System is Properly Executed <br>

  • Guests' Orders are accurately prepared and delivered<br>

  • Restaurant Does Not Have any Expired Product<br>

  • Sandwich Buns Meet Quality Standards and Are Properly Toasted<br>

  • All Produce and Products Meet Holding and Quality Standards<br>

  • Products/Condiments Are Stored Properly<br>

sos

  • Drive-thru total time is 2:45 or below<br>

  • Dine-in total time is 2:45 or below<br>

  • Necessary SOS tools are in place and working properly<br>

  • Manager in Charge Behaviour Drives Speed of Service<br>

C.A.R.E

  • Team Members and Managers use 'Please' and 'Thank You'<br>

  • Team Members provide a quick and courteous greeting to each Guest<br>

  • Manager in Charge (MIC) successfully conducts table touches during Travel Paths<br>

  • Team provides a positive Guest interaction<br>

  • Team Members And Managers Meet Uniform And Hygiene Standards<br>

  • Guest Feedback Program is active and in use<br>

Training

  • Manager in Charge has Current Foundations Certificate<br>

  • Team Members working in position have been trained in position<br>

  • Team Members working in position have been verified /certified in position<br>

PROFITABILITY AND SHIFT MANAGEMENT

  • Suggestive Selling is Effectively Used to Maximise Sales<br>

  • All Menu items are available<br>

  • P.O.P. elements are posted, current and correctly placed. POP is clean and in good condition<br>

  • Management Command Station is Present, up to date and in use<br>

  • Travel Paths are Effectively Completed as Required<br>

  • Fresh and Ready System is Present and Effective Waste Management System in place<br>

CLEANLINESS

  • Dining Room and Play Areas are Clean<br>

  • Restrooms are Clean<br>

  • Exterior of the Restaurant is Clean <br>

  • Back of the House is Clean<br>

  • Kitchen Equipment is Clean<br>

MAINTENANCE

  • Dining Room and Play Areas are Well Maintained<br>

  • Restroom is Well Maintained<br>

  • Exterior is Well Maintained<br>

  • Back of House is Well Maintained <br>

  • Kitchen Equipment is Well Maintained<br>

FOOD SAFETY PLATFORM (50% of total score)

  • Required Hand-Washing Procedures are Followed <br> <br>

  • Health Department Inspections Are Available And Violations Have Been Corrected <br> <br>

  • Hot Water is Available <br> <br>

  • Sanitising Solutions Are Properly Stored/Labelled/Used <br> <br>

  • Shake/Soft Serve Machine Sanitised Properly<br><br>

  • Restaurant is Only Using Approved Items <br> <br>

  • Prepped Items Are Marked With Hold Time And Are Not Expired (PHFs)<br><br>

  • Cross-Contamination Is Not Observed <br> <br>

  • Effective Pest Elimination is in Place<br><br>

  • Product Cook-Out Procedures/Temperatures Do Meet Standards <br> <br>

  • No Other Food Safety Violations are Present<br><br>

Visit Summary

  • Overall visit comments:

  • Auditor Signature

Acknowledgement

  • By signing below, you acknowledge that the above findings have been discussed with you and corrective actions are being taken to immediately resolve any findings. You are also acknowledging that critical violations are a violation of company policy.

  • Manager in Charge Signature

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