DM Restaurant Visitation

• Prepared by

  Select Angel Rodriguez Amado Pilier Kevin Wals Raymond Rodriguez Mohsin Open

  • Angel Rodriguez
  • Amado Pilier
  • Kevin Wals
  • Raymond Rodriguez
  • Mohsin
  • Open

• Restaurant Number

  Select West Pop 12671 MLK Pop 8747 Cedar Pop 14202 Kalamazoo Pop 11963 Battle Creek Jackson Pop 13221 Rapid 02357 Holland 11358 Norton 11469 Alpine 12060 Pleasant 13527 James 13710 Haven 13677 Clinton 08858 Kennedy 11356 lima 13058 Kincie 13503 Elk Hart 13549 Kokomo 13587 Marion 13588 Lafayette 13649 Warsaw 13708 Sachem 13879 Kenosha 04022 Jeferson Park 11027 JanesVille 12356 valpo 12505 M City 12682 Division C 13057 McHenrry 13356 Portage 13546 Laporte 13589 Zurich 13686 Beloic 13709 Crown Point 13791 Somers 13836 Geneva 14093 Madison 13548 Fitchburg 08737 Mokena 12343 Joliet 13287 N Lennox Popeyes Open

  • West Pop 12671
  • MLK Pop 8747
  • Cedar Pop 14202
  • Kalamazoo Pop 11963
  • Battle Creek
  • Jackson Pop 13221
  • Rapid 02357
  • Holland 11358
  • Norton 11469
  • Alpine 12060
  • Pleasant 13527
  • James 13710
  • Haven 13677
  • Clinton 08858
  • Kennedy 11356
  • lima 13058
  • Kincie 13503
  • Elk Hart 13549
  • Kokomo 13587
  • Marion 13588
  • Lafayette 13649
  • Warsaw 13708
  • Sachem 13879
  • Kenosha 04022
  • Jeferson Park 11027
  • JanesVille 12356
  • valpo 12505
  • M City 12682
  • Division C 13057
  • McHenrry 13356
  • Portage 13546
  • Laporte 13589
  • Zurich 13686
  • Beloic 13709
  • Crown Point 13791
  • Somers 13836
  • Geneva 14093
  • Madison 13548
  • Fitchburg 08737
  • Mokena 12343
  • Joliet 13287
  • N Lennox
  • Popeyes Open

• Conducted on

  Date
• Location
  Address

Pre-Visit Planning

• All service modes open 10:00am to 10:00PM (MINIMUN)

  Yes

  No

  N/A

• Manager in Charge:

• Hours of Operation:

• Store is available for Mobil orders

  Yes

  No

  N/A

• rSuccess Star Rating:

  5 Starts

  4 Starts

  3 Stars

  2/ 1 Starts

• Current Round ACR:

• Current Round

• Order Accuracy

• Current Round

• Window SOS

• Cross Training %

• REV / LTO Training - Completition

  100%

  90% & Above

  75% to 89%

  Below 75%

• Last REV BS Score:

• Last REV FS Score:

Primary Focus of this Visit

• undefined

Drive Thru Shop and SOS

• Store is open per the posted hours

  Yes

  No

  N/A

• Welcome Phrase

  Yes

  No

  N/A

• Parting Phrase

  Yes

  No

  N/A

• Friendly / Smile

  Yes

  No

  N/A

• Menu Time:

• Window Time:

• Total Time:

Product Observations

• Were the products (entrée' and side) hot and fresh?

  Yes

  No

  N/A

• Was the order correct and packaged correctly?

  Yes

  No

  N/A

• Were sauces, utensils, and napkins included?

  Yes

  No

  N/A

• Product Temp:

• Side Temp:

Exterior Cleaning

• Yes

  No

  N/A

• 1. Parking Lot: Clean, Good Condition, no litter or weeds

  Yes

  No

  N/A

• 2. Dumpster Area; Lids / Doors Shut, Clean, Odor Free

  Yes

  No

  N/A

• 3. DT Menu Board / OCU: Clean, Good Condition, No Light Gaps, Pricing & POP correct

  Yes

  No

  N/A

• 5. DT Window Area: Clean, not clutter or finger prints

  Yes

  No

  N/A

• 6. Landscaping NO litter or weeds, good condition

  Yes

  No

  N/A

• 7. Trash Can: Clean, Good Condition, Liners Tucked

  Yes

  No

  N/A

• 8. Lighting / Signage: working, good condition, proper message

  Yes

  No

  N/A

• 9. Exterior Building / Sidewalks: Clean, Good Condition, Free of Gum, Cig Butts, Stains

  Yes

  No

  N/A

Interior Cleaning

• Yes

  No

  N/A

• 10. Restroom: Clean, Stocked, No Odor, Seats Secure

  Yes

  No

  N/A

• 11. Dining Room: Clean, Good Condition, No Build-up, on floors/base tiles/chair legs, Vents, Lights and Ceiling Tiles Clean,

  Yes

  No

  N/A

• Music / TV / Wi-Fi Working

  Yes

  No

  N/A

• 12. Trash Cans: Clean, Good Condition, No Odor

  Yes

  No

  N/A

• 13. Drink Bar: Stocked, Clean, Clutter Free, green sanitizer pail

  Yes

  No

  N/A

Service Area Cleanliness and Procedures / Image

• 14. Uniforms: Shirt / Pants / Hats: Clean and Neat, Hair pulled back, Uniform policies to standard

  Yes

  No

  N/A

• 15. Guest Service Area/Counter: Clean, No clutter

  Yes

  No

  N/A

• 16. Drive Thru area: clean, no clutter, organized; working order

  Yes

  No

  N/A

• 17. Packaging Stations; stainless clean, free of debris; organized

  Yes

  No

  N/A

• 18. Store executing delivery, making orders as they fire

  Yes

  No

  N/A

Kitchen Cleanliness and Procedures

• 19.Fryers: Clean, free of grease and carbon build-up, shortening at proper level and in good condition; shortening management

  Yes

  No

  N/A

• 20.Batter Station: Clean, Ice and Holding Times correct; stocked; flour sifted; proper procedures; equipment working

  Yes

  No

  N/A

• 21. Marinating Station; equipment clean, working, procedures

  Yes

  No

  N/A

• 22. Sandwich station to standard, not pre-making sandwiches

  Yes

  No

  N/A

• 23.

  Yes

  No

  N/A

• 23. PHU's: Clean, free of build up, linked / programmed correctly, food in proper, timed slots; no double taps

  Yes

  No

  N/A

• 24. Fry Station: Clean, Fries Salted and Holding Time correct

  Yes

  No

  N/A

• 25. CHUB; good working condition, clean, timed as required

  Yes

  No

  N/A

• 26. CVAP: good working condition; clean; all product timed

  Yes

  No

  N/A

• 27. Cupping Station: good working condition; clean; hold times

  Yes

  No

  N/A

• 28. Toasters: Belt and Teflon cleaned frequently, correct settings

  Yes

  No

  N/A

• 29. Refrigerated Equipment: Gaskets clean, good condition, stocked, product rotated, no expired products

  Yes

  No

  N/A

• 30. Hot Water Dispensers; 2 working; clean; set to 200°

  Yes

  No

  N/A

• 31. Ice Machine: Required monthly cleaning done, no build up

  Yes

  No

  N/A

• 32. Walk Ins: Clean, organized, FIFO in place, at proper temp; product stored properly; no expired products

  Yes

  No

  N/A

• 33. Dry storage areas clean, organized

  Yes

  No

  N/A

• 34. Floors, walls, baseboards: clean and good condition

  Yes

  No

  N/A

• 35. Lighting: Free of bugs or dust, NO cracked lenses, all working

  Yes

  No

  N/A

Restaurant Systems and Profitability

• 36. Production Management: Updated, followed; accurate

  Yes

  No

  N/A

• 37. Inventory Management: Daily / weekly / monthly; accurate

  Yes

  No

  N/A

• 38. Travel Paths/Table Touches: Effective, completed timely

  Yes

  No

  N/A

• 39. Huddle Board: To Popeyes Standard

  Yes

  No

  N/A

• 40. Proper Position Chart matches the posted schedule

  Yes

  No

  N/A

• 41. Are team members trained in their assigned positions

  Yes

  No

  N/A

• 42. HAACP Logs: Complete, no auto closes

  Yes

  No

  N/A

• 43. Popeyes Academy: Mgmt. team aware of progress, LTO Training, Monthly training plan in progress

  Yes

  No

  N/A

• 44. REV: Most recent visit posted, action plan in use

  Yes

  No

  N/A

• 45. Proper staffing and scheduling in place; labor to budget

  Yes

  No

  N/A

Food Safety

• Personal Hygiene Practices (Hand Washing, Stations stocked, gloves, blue band aides, sink 100°F min, hats/hair)

  Yes

  No

  N/A

• Manager can take chicken temperatures correctly; proteins are thawed properly

  Yes

  No

  N/A

• Contamination Protections are in place (tongs, product separate, no roof leaks or drainage back ups)

  Yes

  No

  N/A

• Holding Practices are implemented appropriately (hot/cold mins, no expired PHF's, stickers, etc)

  Yes

  No

  N/A

• Equipment Protected from Contamination (sanitizer, buckets, cloths, smallware, phu pans, 3 comp sink)

  Yes

  No

  N/A

• Equipment Protected (cont.) (sink 110°F min, Ice Machine, All Pop Nozzles, all equipment working)

  Yes

  No

  N/A

• Approved purchases / suppliers (food, paper, chemicals, equipment, smallwares), employee food separated

  Yes

  No

  N/A

• Pest Issues are not observed (no sign of activity inside or out, recent pest control on file)

  Yes

  No

  N/A

• Food Safety Systems (Health Department Inspection, HAACP logs, thermometer, test strips, Servsafe certs)

  Yes

  No

  N/A

Restaurant Visitation Report - Notes and Actions

• Daypart:

  Opening

  Lunch

  Afternoon

  Dinner

  Closing

• COG Period to date

• What are you doing to reduce you Food & Paper cost?

  Yes

  No

  N/A

• Last 3 periods COG - Average %

Observations and Behaviors

• undefined

Recognize and Re-Enforce Positive Behaviors

• undefined

Re-Direct and Coach the Opportunities

• Review Last Visit's Action Items

  Drawing

Signatures

• Done

  Yes

  No

  N/A

• ARL/ DM Signature:

  Sign

• Manager on Duty Signature:

  Sign

• Date:

  Date