Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
1.0 Fully Staffed, Fully Prepared
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1.1 Fully staffed for budgeted sales.
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1.2 In and out times.
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1.3 Certified trainer board with certified trainers for all positions.
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1.4 Date of last trainer certification.
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1.5 Training materials up to date.
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1.6 A teach back has been conducted for the last operations or LTO meeting.
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Additional notes
2.0 Operational Excellence
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2.1 Slip resistant shoes.
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2.2 Polishing glove.
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2.3 Cutting glove.
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2.4 Back door security.
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2.5 Office door locked.
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2.6 Panic alarms in use.
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2.7 Buddy System.
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2.8 Accuracy of order.
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2.9 Hospitality
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3.0 FOH Manager Present in Dining Room.
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3.1 Health Inspection Ready.
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Training observations during shift (if applicable)
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Additional Notes
3.0 Spirit and "Outback Attitude"
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3.1 Outbacker attitudes, morale, and teamwork are excellent.
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3.2 Manager conducted a engaging alley rally/server check in's.
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3.3 Management and staff represent brand in image and attire.
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3.4 Fun and hospitality is apparent.
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Additional Notes
4.0 Pace
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4.1 Daily intense window management by salaried manager only.
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4.2 Proper supply levels.
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4.3 Adherence to timing standards by management team & staff.
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4.4 Management team & staff work with a sense of urgency.
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Additional Notes
5.0 Fiscal Responsibility
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5.1 Liquor beer and wine cost controls.
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5.2 Table Tracker - Seating Efficiency
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5.3 Sales Building - Salesmanship / Contests
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5.4 Waste - Energy, Supplies, etc.
6.0 Strengths ,Opportunities and Game Plans. Top 3 Shift Focus Strenghts.
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6.1
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6.2
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6.3
7.0 Top 3 Shift Focus Opportunities
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7.1
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7.1 Game Plan
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7.2
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7.2 Game Plan
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7.3
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7.3 Game Plan
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Additional Notes
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