Information
-
Store:
- Bishop Auckland
- Burnley
- Chester Le Street
- Colne
- Consett
- Hartlepool
- Houghton Le Spring
- Openshaw
- Middlesbrough
- Oldham
- Redcar
- Scarborough
- Stockton On Tees
- Sunderland Sea Road
- Sunderland St. Luke's Terrace
- Washington
- South Shields
-
Select date
-
Manager In Charge
-
Store Manager
-
Evaluator Name
-
Hot Bag Count
-
Store Photo:
Product
Great Pizzas
-
Pizza 1 Rim, Rise - Size - Portion - Placement - Bake. 4pts
-
Add media
-
Pizza 2 Rim, Rise - Size - Portion - Placement - Bake. 4pts
-
Add media
-
Pizza 3 Rim, Rise - Size - Portion - Placement - Bake. 4pts
-
Add media
-
Pizza 4 Rim, Rise - Size - Portion - Placement - Bake. 4pts
-
Add media
-
Pizza 5 Rim, Rise - Size - Portion - Placement - Bake. 4pts
-
Add media
-
Dough Properly Managed. 5pts
-
Add media
-
All products within shelf life. 3pts
-
Add media
-
Thin Crust / Pan properly prepared. 1pt
-
Add media
-
Bread Products Properly Prepared. 2pts
-
Add media
-
All Sides Properly Prepared. 1pt
-
Add media
-
Approved Product Procedure. 2pts
-
Add media
-
Adequate PRP to handle expected sales volume. 2pts
-
Add media
Service
-
Delivered on Time (DOT). 15pts
- 84.50% - 100%
- 83.50% - 84.49%
- 82.50% - 83.49%
- 81.50% - 82.49%
- 80.50% - 81.49%
- 79.50% - 80.49%
- 77.50% - 79.49%
- 75.50% - 77.49%
- 73.50% - 75.49%
- 71.50% - 73.49%
- 70.00% - 71.49%
- 0.00% - 69.99%
-
Actual DOT:
-
Out the Door (OTD)
-
Single Bags
-
3+ Bags
-
Load Time. 5pts
-
Actual Load:
-
Ultimate Question. 5pts
-
WOW Greeting. 2pts
-
WOW Driver at the Door. 2pts
WOW The concern. 3pts
-
Apologise
-
Give them what they want
-
Give them something extra
Image
-
Team Members in Proper Uniform Attire. 3pts
-
Add media
-
Grooming Standards Maintained. 3pts
-
Add media
-
Store Interior Clean and in Good Repair. 3pts
-
Add media
-
Baking Equipment Clean and in Good Repair. 2pts
-
Add media
-
Walk-in Clean and Working Properly. 1pt
-
Add media
-
Makelines Clean and in Good Repair. 1pt
-
Add media
-
Hot Bags Clean, Functioning and in Good Repair. 2pts
-
Add media
-
Outside Entry Area Clean. 2pts
-
Add media
-
Customer Area and Customer View Clean and in Good Repair Outside. 3pts
-
Add media
-
Signage and Menu board current, displayed correctly, clean & in good repair. 1pt
-
Add media
-
Delivery Vehicles Represent a Positive Brand Image. 1pt
-
Add media
Safety and Security Section
-
Team Members adhering to safety procedures. 1pt
-
Add media
-
Caller Identification (Caller ID) and Security Callbacks Made. 1pt
-
Front till in compliance with maximum <£50. 1pt
-
Add media
-
Safe Utilized, Secure and In good repair. 1pt
-
Add media
-
Safety Belts/Equipment in Use and Driving Safely. 1pt
-
Add media
Sanitation
-
Proper hand washing Procedures. 1pt
-
Add media
-
Food Contact surfaces sanitised. 1pt
-
Add media
-
Refrigeration and proper temperatures maintained. 3pts
-
Add media
Extreme Violations Section
-
Dough: sheeted in use / Extremely under proofed / Expired 5+ days
-
Multiple expired products (non-dough) (5+ items)
-
Temperatures: Makeline / Walkin +8oC
-
Extremely dirty store / store in extreme disrepair
-
Extreme grooming / uniform issues
-
Other extreme violations
