Title Page
-
Site conducted
-
Conducted on
-
Prepared by
-
Location
Outside
-
Is the car park rubbish free?
-
Is the signage in good state and clearly visible?
-
Is anything blocking any of the accessible parking bays?
-
Are advertising signs clearly visible?
-
Is the entrance clean and clear of cigarette butts?
Reception
-
Is the reception desk clear?
-
Is the floor free of rubbish?
-
Is all signage visible and up to date?
-
Have the bins been emptied?
-
Do the team have relevant knowledge of the activities, polices and procedures?
-
Are all the team members trained and have an understanding of the business experience, expectations and ethos?
-
Is there evidence of team engagement with customers?
-
Are all team members in the correct uniform?
-
Do all team members have the correct equipment to carry out their duties?
-
Are all team members clean and presentable?
-
Do team members have the correct PPE?
-
Were management present, and engaged in busy areas?
-
Are the sock levels adequate?
Reception Toilets
-
Are the toilets fully stocked?
-
Is the mirror clean?
-
Is the sink area tidy and presentable?
-
Is the floor free of rubbish?
Briefing Room
-
Is the floor free of rubbish?
-
Are the sides clear of rubbish?
-
Do you have your briefing signing sheets present?
Staff Area
-
Is the staff area free of rubbish?
-
Have the bins been emptied?
-
Are all personal items stored in team areas?
Call/Cash Office
-
Is the door locked and code working?
-
Is the call office free of rubbish?
-
Is the cash area easily accessible and ready to use?
-
Does the door automatically lock upon closing?
Downstairs Seating
-
Is the locker area free of rubbish?
-
Are out of order lockers marked?
-
Is the how to use the locker signage present?
-
Have the bins been emptied?
-
Have the tables been cleared, cleaned and ready for the next guest?
-
Is the seating area floor rubbish free?
-
Is the outside food notice present and visible?
-
Is the menu present and up to date?
-
Are the cafe menus displayed on tables?
Cleaning Cupboard Downstairs
-
Is the door locked?
-
Is the floor rubbish free?
-
Have the bins been emptied?
-
Has the cleaning trolley been emptied?
-
Are all the cleaning products clearly labelled?
-
Are all the cleaning products within the correct bottles?
-
Are all the cleaning products in the correct position on the shelf?
-
Do team members have the correct PPE?
Male Bathroom Downstairs
-
Are the toilets fully stocked?
-
Is the mirror clean?
-
Is the sink area tidy and presentable?
-
Is the floor free of rubbish?
Female Bathroom Downstairs
-
Are the toilets fully stocked?
-
Is the mirror clean?
-
Is the sink area tidy and presentable?
-
Is the floor free of rubbish?
Baby Change Room Downstairs
-
Is it fully stocked?
-
Is the mirror clean?
-
Is the sink area tidy and presentable?
-
Is the floor free of rubbish?
-
Has the bio-hazard bin been emptied?
Courts
-
Are all team members in the correct locations?
-
Do the team have relevant knowledge of the activities, polices and procedures?
-
Are all the team members trained and have an understanding of the business experience, expectations and ethos?
-
Are all activities operational and in good condition?
-
Is there evidence of team engagement with customers?
-
Is all the equipment instruction present for each activity and in good condition?
-
Is all equipment available to conduct the activity correctly? (E.g Enough foam in foam pit / Pugil sticks available).
-
Are all team members in the correct uniform?
-
Do all team members have the correct equipment to carry out their duties?
-
Are all team members clean and presentable?
-
Do team members have the correct PPE?
-
Were management present, and engaged in busy areas?
Bugs Party Room
-
Is the floor rubbish free?
-
Have the tables been cleaned?
-
Have the bins been emptied?
-
Are the sides clear?
-
Have the shoe buckets been removed and returned to reception?
-
Is the overall room tidy and presentable?
Astro Party Room
-
Is the floor rubbish free?
-
Have the tables been cleaned?
-
Have the bins been emptied?
-
Are the sides clear?
-
Have the shoe buckets been removed and returned to reception?
-
Is the overall room tidy and presentable?
Party Corridor Downstairs
-
Is the walkway rubbish free?
First Aid Room
-
Is the door locked?
-
Is the cupboard shut and locked?
-
Is the floor rubbish free?
-
Is the room stocked?
-
Are the health and safety sheets present and visible?
-
Are bio-hazards bags easily accessible?
-
Are first aid forms easily accessible?
-
Do team members have the correct PPE?
Staff Stairwell
-
Is the stairway rubbish free?
-
Has, if any, full bin bags or cardboard been taken out to the bins?
-
Are all deliveries cleared away?
Kitchen and Store Room
-
Is the floor rubbish free?
-
Have the fridges and freezers been close correctly?
-
Is all food hygiene signage present and visible?
-
Is behind the fridges and freezers clear?
-
Has any opened food items been correctly stored and day dotted?
-
Have the bins been emptied?
-
Are the correct cutting boards been used for food items?
-
Is the wastage sheet present and visible?
-
Do the team have relevant knowledge of the activities, polices and procedures?
-
Are all the team members trained and have an understanding of the business experience, expectations and ethos?
-
Are all team members in the correct uniform?
-
Do all team members have the correct equipment to carry out their duties?
-
Are all team members clean and presentable?
-
Do team members have the correct PPE?
-
Were management present, and engaged in busy areas?
-
Are all deliveries cleared away and stored correctly?
-
How would you rate the overall kitchen standards of cleanliness?
Kitchen Corridor and Cafe
-
Is the corridor walkway rubbish free?
-
Is the day dot sheet present and visible?
-
Is the food hygiene signage present and visible?
-
Have the bins been emptied?
-
Is the cafe floor rubbish free?
-
Are the sides clear of rubbish?
-
Are the sides clean of any stains or spilt items?
-
Are the correct cutting boards being used for food items?
-
Is the allergen sign visible to customers?
-
Is the allergen folder within reach of staff and near the till area?
-
Have the shelves been stocked with items?
-
Do the team have relevant knowledge of the activities, polices and procedures?
-
Are all the team members trained and have an understanding of the business experience, expectations and ethos?
-
Is there evidence of team engagement with customers?
-
Are all team members in the correct uniform?
-
Do all team members have the correct equipment to carry out their duties?
-
Are all team members clean and presentable?
-
Do team members have the correct PPE?
-
Were management present, and engaged in busy areas?
Upstairs Seating
-
Have the bins been emptied?
-
Have the tables been cleared, cleaned and ready for the next guest?
-
Is the seating area floor rubbish free?
-
Is the outside food notice present and visible?
-
Is the menu present and up to date?
-
Is the cafe queuing system set up?
-
Are the cafe menus displayed on tables?
Managers Office
-
Is the door locked?
-
Have the bins been emptied?
-
Are the workstations easily accessible and ready to use?
-
Is the floor rubbish free?
-
Do the team have relevant knowledge of the activities, polices and procedures?
-
Are all the team members trained and have an understanding of the business experience, expectations and ethos?
-
Is there evidence of team engagement with customers?
Cleaning Cupboard Upstairs
-
Is the door locked?
-
Is the floor rubbish free?
-
Have the bins been emptied?
-
Has the cleaning trolley been emptied?
-
Are all the cleaning products clearly labelled?
-
Are all the cleaning products within the correct bottles?
-
Are all the cleaning products in the correct position on the shelf?
-
Do team members have the correct PPE?
Backroom
-
Is the floor rubbish free?
-
Are the sides clear?
-
Are the top of the cabinets easily accessible and presentable?
-
Has any equipment been returned and put away
Glow Party Room
-
Is the floor rubbish free?
-
Have the tables been cleaned?
-
Have the bins been emptied?
-
Are the sides clear?
-
Have the shoe buckets been removed and returned to reception?
-
Is the overall room tidy and presentable?
Ocean Party Room
-
Is the floor rubbish free?
-
Have the tables been cleaned?
-
Have the bins been emptied?
-
Are the sides clear?
-
Have the shoe buckets been removed and returned to reception?
-
Is the overall room tidy and presentable?
Party Corridor Upstairs
-
Is the walkway free of rubbish?
Female Bathroom Upstairs
-
Are the toilets fully stocked?
-
Is the mirror clean?
-
Is the sink area tidy and presentable?
-
Is the floor free of rubbish?
Male Bathroom Upstairs
-
Are the toilets fully stocked?
-
Is the mirror clean?
-
Is the sink area tidy and presentable?
-
Is the floor free of rubbish?
Holiday Club
-
How would you rate the overall holiday theme experience?
Maintenance
-
Are there any major maintenance issues?
-
Is all lighting in good condition and working correctly?
-
Does the site have sufficient allocation for staff uniforms?