The U.S. Food and Drug Administration (FDA) issued information and best practices on April 9. https://www.fda.gov/food/food-safety-during-emergencies/best-practices-retail-food-stores-restaurants-and-food-pick-updelivery-services-during-covid-19
In addition to handwashing for at least 20 seconds or using 60% alcohol-based hand sanitizer and avoiding touching eyes, nose and mouth, employees should wear a mask or cloth face covering per the FDA and the Centers for Disease Control and Prevention (CDC).
Follow the FDA’s four steps to food safety – Clean, Separate, Cook, and Chill. Never touch ready-to-eat foods with bare hand. Use single service gloves, deli tissue, or suitable utensils. Wrap food containers to prevent cross contamination.
Employers should pre-screen employees exposed to COVID-19 for temperature and other symptoms. Instruct sick employees to stay home and send immediately if sick.
Employees should be trained on cleaning and disinfecting procedures, and protective measures, per the FDA and CDC.
High-touch surfaces should be disinfected frequently using EPA-registered disinfectants.
Food containers and utensils should always be cleaned and sanitized.
Offer sanitizers and wipes to customers to clean grocery cart/basket handles, or utilize store personnel to conduct cleaning/sanitizing.
Avoid displays that may result in customer gathering; discontinue self-serve buffets and salad bars; and discourage employee gatherings.
Place floor markings and signs to encourage social distancing.
Shorten customer time in the store by encouraging customers to use shopping lists and order ahead of time, if offered.
Set up designated pick-up areas inside or outside retail establishments.
If offering delivery, ensure coolers and transport containers are cleaned and sanitized; maintain time and temperature controls; and avoid cross contamination.
Encourage customers to use “no touch” deliveries and notify customers as the delivery is arriving.
If offering pick-up, establish designated zones, offer curb-side pick-up, and practice social distancing.