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The U.S. Food and Drug Administration (FDA) issued information and best practices on April 9. https://www.fda.gov/food/food-safety-during-emergencies/best-practices-retail-food-stores-restaurants-and-food-pick-updelivery-services-during-covid-19
Employees and employers in food establishments should be healthy and be clean.
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In addition to handwashing for at least 20 seconds or using 60% alcohol-based hand sanitizer and avoiding touching eyes, nose and mouth, employees should wear a mask or cloth face covering per the FDA and the Centers for Disease Control and Prevention (CDC).
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Follow the FDA’s four steps to food safety – Clean, Separate, Cook, and Chill. Never touch ready-to-eat foods with bare hand. Use single service gloves, deli tissue, or suitable utensils. Wrap food containers to prevent cross contamination.
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Employers should pre-screen employees exposed to COVID-19 for temperature and other symptoms. Instruct sick employees to stay home and send immediately if sick.
Food establishments should always clean and disinfect and follow protective measures.
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Employees should be trained on cleaning and disinfecting procedures, and protective measures, per the FDA and CDC.
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High-touch surfaces should be disinfected frequently using EPA-registered disinfectants.
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Food containers and utensils should always be cleaned and sanitized.
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Offer sanitizers and wipes to customers to clean grocery cart/basket handles, or utilize store personnel to conduct cleaning/sanitizing.
Educate customers and employees on the importance of distancing.
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Avoid displays that may result in customer gathering; discontinue self-serve buffets and salad bars; and discourage employee gatherings.
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Place floor markings and signs to encourage social distancing.
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Shorten customer time in the store by encouraging customers to use shopping lists and order ahead of time, if offered.
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Set up designated pick-up areas inside or outside retail establishments.
Take safety precautions if offering delivery and pick-up.
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If offering delivery, ensure coolers and transport containers are cleaned and sanitized; maintain time and temperature controls; and avoid cross contamination.
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Encourage customers to use “no touch” deliveries and notify customers as the delivery is arriving.
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If offering pick-up, establish designated zones, offer curb-side pick-up, and practice social distancing.
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