Title Page

  • Conducted on

  • Prepared by

  • Location

EXTERIOR-

  • LANDSCAPING: Is the landscaping maintained? weeds removed etc

  • TRASH CANS and Garbage: Make sure garbage is removed, lids are clean, garbage around the exterior guest view.

  • LIGHTING: check outside lighting, make sure working, menuboards clean, etc

  • SIGNAGE and POP: is it correct, is it clean?

  • DT SPEAKER: Is it in good shape

  • HAZARDS OR POT HOLES: Check any pot holes or hazards around the store

RESTROOMS

  • TOILETS & SINKS: are they clean, check underneath the sinks, baseboards of toilets

  • FLOORS & WALLS: check corners, baseboards, and underneath dryers

  • MIRRORS: are they clean? are they damaged?

  • NO ODORS:

  • TOILET PAPER: is it stocked, is toilet paper holder in good condition?

  • SOAP: is it full, is the catcher clean?

DINING ROOM

  • TABLES & CHAIRS: are they clean? Bases, legs, sides, baby chair

  • FLOORS: yes or no

  • WINDOWS: yes or no, check ledges

  • TRASH CANS: check if they are clean inside and out and SKIRTED

  • CEILINGS, LIGHTS, VENTS: are they clean, lights need replacing?

  • CONDIMENT STATION: check if its stocked, is it clean (move condiments around) check inside of credenza

MERCHANDISING

  • COFFEE WALL and MERCHANDISER: is it stocked, all required products, priced/labeled, within shelf life and properly rotated?

  • POP COOLER: is it stocked, all required products, priced/labeled, within shelf life and properly rotated?

  • BASKIN ROBBINS: QUART & CAKE FREEZER: is it stocked, all required products, priced/labeled, within shelf life and properly rotated?

  • BASKIN ROBBINS COOKIE MERCHANDISER:is it stocked, all required products, priced/labeled, within shelf life and properly rotated?

  • BASKIN ROBBINS: Waffle and regular cones merchandisers: are they clean, stocked and dated?

SERVICE AREA & DRIVE THRU

  • Is team GUEST FOCUSED and SMILING?

  • ACCURACY & PRODUCT QUALITY: cup marking, bag tagging, ringing in everything accurately, product quality is good?

  • CREW APPEARANCE: are they in complete uniform and clean?

  • BACK CASE: How does the back case look?

  • BASKIN ROBBINS: Dipping cabinets, how do they look?

  • STATIONS: are they clean and organized (FC, DT, Sandwich)

  • SERVICE TIMES: is front counter hitting service goals, DT times? Is crew guest focused and using urgency with guests?

KITCHEN

  • CLEAN & ORGANIZED:

  • FOOD SAFETY: is procedures being followed, any noticeable issues?

  • FRESH SANITZER & CLOTHS: check at stations

  • HAND SINKS CLEAN, Stocked and USED:

  • CREW in right positions:<br>

STORAGE

  • FIFO: is stock being rotated, check coolers, freezers

  • COOLER /FREEZER TEMPS:

  • SINK SETUP: is back sink set up, is it being used properly, FRESH SANITIZER

  • PROPER CHEMICAL STORAGE:

  • DOORS SECURED

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