Operation Audit

• Document No.

• MP Location #

• Location
  Address

• Conducted on

  Date

• Store Director

• Assistant Store Director

• Department Manager

• District Manager

• Auditor Name

Front End Operations

• Do team members meet dress code { Professional image & wearing company name tag}?

  Yes

  No

  N/A

• Are team members greeting, smiling, making eye-contact, friendly manner, personable customer interaction, sense of urgency, personal hygiene? <br>

  Yes

  No

  N/A

• Are Team members making selling suggestion while helping customers ?<br><br>

  Yes

  No

  N/A

• Are customers thanked for their purchase ?

  Yes

  No

  N/A

• Are Samples being offered to customers { 2 per day} ?

  Yes

  No

  N/A

• COMMENTS

Orders/Inventory/Shrink

• Is store taking inventory prior to ordering Product?

  Yes

  No

  N/A

• Is store placing ordering correctly for AD specials ?

  Yes

  No

  N/A

• Are team members rotating product? ( First in and First out FIFO )

  Yes

  No

  N/A

• In the meat department does the bone barrel only have damaged product ? <br>( Fat trimmings should only be in barrel )

  Yes

  No

  N/A

• Is all shrink product being scanned out and logged ?

  Yes

  No

  N/A

• COMMENTS

Presentation and Cleanness

• Are all departments properly displaying the product ?<br>

  Yes

  No

  N/A

• Does all the departments have pricing on all products?<br>

  Yes

  No

  N/A

• Does the store have any out of stocks ? <br>

  Yes

  No

  N/A

• Is department sections cleaned once a week ? <br>

  Yes

  No

  N/A

• COMMENTS

Schematic

• Is department following store schematic ?

  Yes

  No

  N/A

• COMMENTS

Schedules

• Is scheduled being followed set by the company ?

  Yes

  No

  N/A

• COMMENTS

MANAGEMENT SIGNATURE

• Reviewed Audit with:

• Management Signature

  Sign

• Auditor Signature

  Sign