ORIEL DIRECT CONTRACTOR REPORT (Version 1)

• Oriel Reference

• Customer name

• Location
  Address

• Oriel network contractor

  Select AES - Marconi Affiniti Response Ltd All Trades (GB) Limited B & M Babbage B&W Builders & Decorators Ltd Bakers of Danbury Ltd Clean Restore Build Ltd Collard Construction Ltd Disten Property Maintenance Edinmore Ltd Elmtree Contracts Farcroft Fresh Claims Management Ltd FSH Maintenance Ltd FTSS UK Ltd Garrard Building & Construction Limited GC & KJ Services t/a Rainbow Gelder Group Goodyer Limited H B Jones H&J Ltd t/a Rainbow Heightvale Ltd Independent Restoration Instant Property Maintenance Ltd J Hargreaves-Townson Ltd t/a Rainbow Keestone Limited Lambert Contracts Ltd Landway Construction Ltd McMillans Perfect Restoration Mighty Oak Property Solutions Moore & Faloon Morgan Sindall (Construction) Plc Paul Ryan Ltd t/a Rainbow Prodrive (Property Maintenance) Ltd R Benson Property Maintenance Limited R Flisher Ltd R. E. Spencer Ltd Redrose Regent Development Relko Group Ltd Roywood Contractors S A Platt Builders Ltd Safeguard T&H Cox Ltd t/a Rainbow TEC Services NW Ltd TFE Amey Thrower & Rutland Ltd Titan Refurbishments Limited Topmarx Ltd Uplands Retail Ltd Woofenden Construction Ltd Other

  • AES - Marconi
  • Affiniti Response Ltd
  • All Trades (GB) Limited
  • B & M Babbage
  • B&W Builders & Decorators Ltd
  • Bakers of Danbury Ltd
  • Clean Restore Build Ltd
  • Collard Construction Ltd
  • Disten Property Maintenance
  • Edinmore Ltd
  • Elmtree Contracts
  • Farcroft
  • Fresh Claims Management Ltd
  • FSH Maintenance Ltd
  • FTSS UK Ltd
  • Garrard Building & Construction Limited
  • GC & KJ Services t/a Rainbow
  • Gelder Group
  • Goodyer Limited
  • H B Jones
  • H&J Ltd t/a Rainbow
  • Heightvale Ltd
  • Independent Restoration
  • Instant Property Maintenance Ltd
  • J Hargreaves-Townson Ltd t/a Rainbow
  • Keestone Limited
  • Lambert Contracts Ltd
  • Landway Construction Ltd
  • McMillans Perfect Restoration
  • Mighty Oak Property Solutions
  • Moore & Faloon
  • Morgan Sindall (Construction) Plc
  • Paul Ryan Ltd t/a Rainbow
  • Prodrive (Property Maintenance) Ltd
  • R Benson Property Maintenance Limited
  • R Flisher Ltd
  • R. E. Spencer Ltd
  • Redrose
  • Regent Development
  • Relko Group Ltd
  • Roywood Contractors
  • S A Platt Builders Ltd
  • Safeguard
  • T&H Cox Ltd t/a Rainbow
  • TEC Services NW Ltd
  • TFE Amey
  • Thrower & Rutland Ltd
  • Titan Refurbishments Limited
  • Topmarx Ltd
  • Uplands Retail Ltd
  • Woofenden Construction Ltd
  • Other

• Type contractor name

• Date of visit

  Date

• Prepared by

• Document No.

You must insert a photograph of the front elevation of the property

• Please insert photo of the property

  Media

Property and extent of damage

• In some instances a report, photographs and a schedule of the proposed repair will have been provided. However, you may be the first person to visit the property. If you have the report the check the information within it is correct. If not, then you need to confirm details of the property and peril information.

• Have you been provided with a report that provides details of the type of property, what has caused the damage and a scope of works?

  No

  Yes

• Is the information relating to the fabric of the building correct?

  No

  Yes

Building fabric information

• Approximate date of construction of the property

  Pre 1900

  1900-1945

  1945-1970

  1970-2000

  2000 - present

• Type of property

  Select Detached Semi-detached End-terraced Mid-terraced Bungalow Dormer bugalow Cottage Flat / apartment / tenement Listed property

  • Detached
  • Semi-detached
  • End-terraced
  • Mid-terraced
  • Bungalow
  • Dormer bugalow
  • Cottage
  • Flat / apartment / tenement
  • Listed property

• Provide details of the main construction of the external walls

  Select Solid - brick Solid - stone Solid - cob Cavity: brick - brick Cavity: brick - block Cavity: block - block Other

  • Solid - brick
  • Solid - stone
  • Solid - cob
  • Cavity: brick - brick
  • Cavity: brick - block
  • Cavity: block - block
  • Other

• Please confirm details for "other" item(s)

• Provide details of the main construction of internal walls

  Solid brick

  Solid block

  Stud

  Other

• Please confirm details for "other" item(s)

• Confirm details of the floor construction (ground)

  Suspended with timber floorboards

  Suspended with chipboard floor

  Solid concrete

  Solid concrete with floating floor

  Other

• Please confirm details for "other" item(s)

• Details of internal woodwork

  Hardwood

  MDF

  Softwood

  Other

• Please confirm details for "other" item(s)

• Is the information relating to the cause of loss correct?

  No

  Yes

Peril information

• Damage caused by:

  Select Accidental damage Collision / impact Escape of Water Flood Fire / smoke Storm Theft Other

  • Accidental damage
  • Collision / impact
  • Escape of Water
  • Flood
  • Fire / smoke
  • Storm
  • Theft
  • Other

• Source of the water

  Select External water main Internal cold water feed pipe Internal hot water feed pipe Internal waste pipe Ingress due to roof failure Drainage failure Flood of river / sea water Other

  • External water main
  • Internal cold water feed pipe
  • Internal hot water feed pipe
  • Internal waste pipe
  • Ingress due to roof failure
  • Drainage failure
  • Flood of river / sea water
  • Other

• Provide detail of water source

• Depth of water

  0 - 500mm

  501 - 1000mm

  1001 - 1500mm

  1501+ mm

• Type of water

  Clean

  Grey

  Black

• Provide a brief description of what has caused the damage (if the damage was caused by fire then please confirm the seat of the fire)

• Is the schedule that has been provided adequate to reinstate to pre-loss condition (by reference to the Client requirements)?

  No

  Yes

• You have confirmed that the schedule produced is adequate for the repair and should therefore proceed to complete the site specific risk assessment, discuss material choices and policy excess collection and be in a position to agree a date for the works to start.

Details of the areas where additional work is required at the property

• Tap on "Add Area no." to create the 1st area. This will open up Work Area 1 and allow you to start creating the details of that work area. This will allow you to confirm details of each area and detail what work is required.
  
  You can add in new areas by either tapping "Add Area no." again or by tapping the "+ Add" button that is on the 1st area.

• Add in a new area for each room

Area no.

• Room / area

  Select Porch Hall Lounge Dining room Kitchen Conservatory Utility room Larder WC Under stairs cupboard Study Other reception room Stairwell Garage Cellar Landing Bedroom 1 Bedroom 2 Bedroom 3 Bedroom 4 Bedroom 5 Bathroom En suite Loft Other room(s) N/A

  • Porch
  • Hall
  • Lounge
  • Dining room
  • Kitchen
  • Conservatory
  • Utility room
  • Larder
  • WC
  • Under stairs cupboard
  • Study
  • Other reception room
  • Stairwell
  • Garage
  • Cellar
  • Landing
  • Bedroom 1
  • Bedroom 2
  • Bedroom 3
  • Bedroom 4
  • Bedroom 5
  • Bathroom
  • En suite
  • Loft
  • Other room(s)
  • N/A

• Enter the names of the "other" rooms

• Provide details of the areas of damage

  Select Ceiling Ceiling decorations Walls Wall decorations Joinery Flooring Electrics Plumbing Other

  • Ceiling
  • Ceiling decorations
  • Walls
  • Wall decorations
  • Joinery
  • Flooring
  • Electrics
  • Plumbing
  • Other

• Please give a description of the repairs necessary.

• Is the room box or L-shaped?

  Box

  L-shaped

• If the room is L-shaped then measure the largest box and add in the dimensions of the inset that is applicable

• Room length (metres)

• Room width (metres)

• Room height (metres)

• If the room is L-shaped then measure the largest box and add in the dimensions of the inset that is applicable

• Length of inset (metres)

• Width of inset (metres)

• Have kitchen units been damaged by the peril?

  Yes

  No

• Approximate quality specification of kitchen

  High

  Mid-high

  Mid-low

  Low

• Confirm details of the damaged items

  Select Base units - carcass only Base units - including fronts Wall units - carcass only Wall units - including fronts White good housing units - carcass only White good housing units - including fronts Worktops Plinths

  • Base units - carcass only
  • Base units - including fronts
  • Wall units - carcass only
  • Wall units - including fronts
  • White good housing units - carcass only
  • White good housing units - including fronts
  • Worktops
  • Plinths

• No of damaged base units

• No of damaged wall units

• No of undamaged base units

• No of undamaged wall units

• Please add at least 2 general shots of the room and views of the affected area to demonstrate the works required and evidence any amendments.

  Media

• Remember: if you do not provide evidence of actual damage the IVP will not approve additional costs.
  If the additional work is required as a consequence of the scheduled repair the demonstrate this. If you are unable to do this until work has started then you must get your operatives to provide evidence of the issue or you will not be paid for this.
  If the case is a Fixed Price repair then evidence of additional damage MUST be provided within 3 days of the start of the repair.

• Is there a requirement for testing for asbestos?

  Yes

  No

• Have asbestos test results already been provided?

  Yes

  No

• Provide details of what needs testing. If process allows you to take samples then confit if this has been done.

• Do you need to include details of moisture measurement readings in this report?

  Yes

  No

• Provide a sketch plan locating the "moisture reading locations" and the "datum moisture reading locations" as per the standard measures. You need to show where each of your readings has been taken rom (including your equilibrium target measure) by drawing a number that corresponds with the readings that you take.

  Drawing

• Provide details of moisture readings taken in this area

Moisture reading at location

• Add readings taken at this location

Reading no.

• Type of reading

  Select Concrete Moisture Content Equilibrium Relative Humidity In Depth Probes Moisture Content in Wood Datum CMC Datum ERH Datum IDP Datum MCiW Other

  • Concrete Moisture Content
  • Equilibrium Relative Humidity
  • In Depth Probes
  • Moisture Content in Wood
  • Datum CMC
  • Datum ERH
  • Datum IDP
  • Datum MCiW
  • Other

• Reading obtained

• Temperature at time of reading (in degrees C)

• Date of reading

  Date

• It may be that you wait until all necessary stabilisation has been completed before taking these readings as this could make a difference.

• Remember, you can add in new areas by either tapping "Add Area no." again or by tapping the "+ Add" button that is on the 1st area.

Building fabric information

• Approximate date of construction of the property

  Pre 1900

  1900-1945

  1945-1970

  1970-2000

  2000 - present

• Type of property

  Select Detached Semi-detached End-terraced Mid-terraced Bungalow Dormer bugalow Cottage Flat / apartment / tenement Listed property

  • Detached
  • Semi-detached
  • End-terraced
  • Mid-terraced
  • Bungalow
  • Dormer bugalow
  • Cottage
  • Flat / apartment / tenement
  • Listed property

• Provide details of the main construction of the external walls

  Select Solid - brick Solid - stone Solid - cob Cavity: brick - brick Cavity: brick - block Cavity: block - block Other

  • Solid - brick
  • Solid - stone
  • Solid - cob
  • Cavity: brick - brick
  • Cavity: brick - block
  • Cavity: block - block
  • Other

• Please confirm details for "other" item(s)

• Provide details of the main construction of internal walls

  Solid brick

  Solid block

  Stud

  Other

• Please confirm details for "other" item(s)

• Confirm details of the floor construction (ground)

  Suspended with timber floorboards

  Suspended with chipboard floor

  Solid concrete

  Solid concrete with floating floor

  Other

• Please confirm details for "other" item(s)

• Details of internal woodwork

  Hardwood

  MDF

  Softwood

  Other

• Please confirm details for "other" item(s)

Peril information

• Damage caused by:

  Select Accidental damage Collision / impact Escape of Water Flood Fire / smoke Storm Theft Other

  • Accidental damage
  • Collision / impact
  • Escape of Water
  • Flood
  • Fire / smoke
  • Storm
  • Theft
  • Other

• Source of the water

  Select External water main Internal cold water feed pipe Internal hot water feed pipe Internal waste pipe Ingress due to roof failure Drainage failure Flood of river / sea water Other

  • External water main
  • Internal cold water feed pipe
  • Internal hot water feed pipe
  • Internal waste pipe
  • Ingress due to roof failure
  • Drainage failure
  • Flood of river / sea water
  • Other

• Provide detail of water source

• Depth of water

  0 - 500mm

  501 - 1000mm

  1001 - 1500mm

  1501+ mm

• Type of water

  Clean

  Grey

  Black

• Provide detail of the cause of loss

• Provide a brief description of what has caused the damage (if the damage was caused by fire then please confirm the seat of the fire)

Details of the areas where work is required at the property

• Tap on "Add Area no." to create the 1st area. This will open up Work Area 1 and allow you to start creating the details of that work area. This will allow you to confirm details of each area and detail what work is required.
  
  You can add in new areas by either tapping "Add Area no." again or by tapping the "+ Add" button that is on the 1st area.

• Add in a new area for each room

Area no.

• Room / area

  Select Porch Hall Lounge Dining room Kitchen Conservatory Utility room Larder WC Under stairs cupboard Study Other reception room Stairwell Garage Cellar Landing Bedroom 1 Bedroom 2 Bedroom 3 Bedroom 4 Bedroom 5 Bathroom En suite Loft Other room(s) N/A

  • Porch
  • Hall
  • Lounge
  • Dining room
  • Kitchen
  • Conservatory
  • Utility room
  • Larder
  • WC
  • Under stairs cupboard
  • Study
  • Other reception room
  • Stairwell
  • Garage
  • Cellar
  • Landing
  • Bedroom 1
  • Bedroom 2
  • Bedroom 3
  • Bedroom 4
  • Bedroom 5
  • Bathroom
  • En suite
  • Loft
  • Other room(s)
  • N/A

• Enter the names of the "other" rooms

• Provide details of the areas of damage

  Select Ceiling Ceiling decorations Walls Wall decorations Joinery Flooring Electrics Plumbing Other

  • Ceiling
  • Ceiling decorations
  • Walls
  • Wall decorations
  • Joinery
  • Flooring
  • Electrics
  • Plumbing
  • Other

• Please give a description of the repairs necessary.

• Is the room box or L-shaped?

  Box

  L-shaped

• If the room is L-shaped then measure the largest box and add in the dimensions of the inset that is applicable

• Room length (metres)

• Room width (metres)

• Room height (metres)

• If the room is L-shaped then measure the largest box and add in the dimensions of the inset that is applicable

• Length of inset (metres)

• Width of inset (metres)

• Have kitchen units been damaged by the peril?

  Yes

  No

• Approximate quality specification of kitchen

  High

  Mid-high

  Mid-low

  Low

• Confirm details of the damaged items

  Select Base units - carcass only Base units - including fronts Wall units - carcass only Wall units - including fronts White good housing units - carcass only White good housing units - including fronts Worktops Plinths

  • Base units - carcass only
  • Base units - including fronts
  • Wall units - carcass only
  • Wall units - including fronts
  • White good housing units - carcass only
  • White good housing units - including fronts
  • Worktops
  • Plinths

• No of damaged base units

• No of damaged wall units

• No of undamaged base units

• No of undamaged wall units

• Please add at least 2 general shots of the room and views of the affected area to demonstrate the works required and evidence any amendments.

  Media

• Remember: if you do not provide evidence of actual damage the IVP will not approve additional costs.
  If the additional work is required as a consequence of the scheduled repair the demonstrate this. If you are unable to do this until work has started then you must get your operatives to provide evidence of the issue or you will not be paid for this.
  If the case is a Fixed Price repair then evidence of additional damage MUST be provided within 3 days of the start of the repair.

• Is there a requirement for testing for asbestos?

  Yes

  No

• Have asbestos test results already been provided?

  Yes

  No

• Provide details of what needs testing. If process allows you to take samples then confit if this has been done.

• Do you need to include details of moisture measurement readings in this report?

  Yes

  No

• Provide a sketch plan locating the "moisture reading locations" and the "datum moisture reading locations" as per the standard measures. You need to show where each of your readings has been taken rom (including your equilibrium target measure) by drawing a number that corresponds with the readings that you take.

  Drawing

• Provide details of moisture readings taken in this area

Moisture reading at location

• Add readings taken at this location

Reading no.

• Type of reading

  Select Concrete Moisture Content Equilibrium Relative Humidity In Depth Probes Moisture Content in Wood Datum CMC Datum ERH Datum IDP Datum MCiW Other

  • Concrete Moisture Content
  • Equilibrium Relative Humidity
  • In Depth Probes
  • Moisture Content in Wood
  • Datum CMC
  • Datum ERH
  • Datum IDP
  • Datum MCiW
  • Other

• Reading obtained

• Temperature at time of reading (in degrees C)

• Date of reading

  Date

• It may be that you wait until all necessary stabilisation has been completed before taking these readings as this could make a difference.

• Remember, you can add in new areas by either tapping "Add Area no." again or by tapping the "+ Add" button that is on the 1st area.

Site specific risk assessment.

• You must provide confirmation of site specific issues noted during the visit.

• Are there any disabled persons living at the property?

  Yes

  No

• Provide details

• Are the works likely to affect access to/from the property?

  Yes

  No

• Provide details

• Are there any elderly / infirm persons living at the property?

  Yes

  No

• Provide details

• Are there any young children living at the property?

  Yes

  No

• Provide details

• Are there any pets, particularly dogs?

  Yes

  No

• The customer must be able to keep pets in a secure area away from the work.

• Provide details

• Are there any other personal considerations to be taken into account?

  Yes

  No

• Provide details

• Please enter any additional comments here

• Select all relevant hazards identified during your visit

  Select Slips / trips / falls Electric shock Chemical handling Manual handling Falling debris Sharps / knives / needles Bio / toxic hazard Working at heights Lone working Confined spaces Deep water & concealed sumps, etc Transport of plant / goods Provision & Use of Work Equipment Poor lighting Potential asbestos containing materials Other None identified

  • Slips / trips / falls
  • Electric shock
  • Chemical handling
  • Manual handling
  • Falling debris
  • Sharps / knives / needles
  • Bio / toxic hazard
  • Working at heights
  • Lone working
  • Confined spaces
  • Deep water & concealed sumps, etc
  • Transport of plant / goods
  • Provision & Use of Work Equipment
  • Poor lighting
  • Potential asbestos containing materials
  • Other
  • None identified

• You have identified the possibility of ACMs in the property. Have you either taken a sample (by reference to the correct sampling methodology) or arranged for a sample to be taken for testing?

  Yes

  No

• Provide details of any asbestos testing requirements so that this can be arranged

• Are the electrics suitable for use?

  Yes

  No

• Provide details of any electrical works required

• Please confirm details of other hazards identified:

• Are any emergency works required?

  Yes

  No

• Provide details of any emergency works required

Meeting conclusion

• Have you discussed room clearance with the customer?

  No

  Yes

• Provide details as to why this has not been done.

• Have you discussed material choices with the customer?

  No

  Yes

• Provide details as to why this has not been done.

• Have you discussed policy excess collection with the customer?

  No

  Yes

• Provide details as to why this has not been done.

• Have you agreed a start date with the customer?

  No

  Yes

• Provide details as to why this has not been done.

• Provisional or confirmed?

  Confirmed

  Provisional

• Start date agreed with customer

  Date