Owen 2

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Safety

• Review site health and safety plan are all actions completed

  Yes

  No

  N/A

• Observe the 6 non negotiables being followed

  Yes

  No

  N/A

• Confirm swp task obs complete and team members using safe techniques

  Yes

  No

  N/A

• Observe safe/ unsafe behaviours see it call it coach it reward it

  Yes

  No

  N/A

• Talk to team about safety and hazards how to use ppe agree on actions

  Yes

  No

  N/A

• Confirm when next area manager safety audit is to be completed

  Yes

  No

  N/A

• Verify new team members have completed the safety induction checklist

  Yes

  No

  N/A

Customer

• Discuss progress of injured team member

  Yes

  No

  N/A

• Confirm external boards,walls and windows are clean and to pocket planner

  Yes

  No

  N/A

• Is correct pos on display check against VM guide

  Yes

  No

  N/A

• Front counter full,clean and clutter free

  Yes

  No

  N/A

• Are daily clean as you go principals being followed

  Yes

  No

  N/A

• Review store selling floor,are they cleaned as per expected standard

  Yes

  No

  N/A

• Is the store inviting,easy to navigate and well merchandised as per pocket planner

  Yes

  No

  N/A

• Are beer o'clock principals in place in the store

  Yes

  No

  N/A

• Ytd mystery shop target 92%

  Yes

  No

  N/A

• Tell Coles target 7.5

  Yes

  No

  N/A

• Where you acknowledged target 90%

  Yes

  No

  N/A

• Right team right time deviation target 22.5

  Yes

  No

  N/A

Team

• Are team members in preferred dress

  Yes

  No

  N/A

• Verify all team members have completed licence to trade training

  Yes

  No

  N/A

• How is your store manager coaching and developing the team

  Yes

  No

  N/A

• Negative stock report checked and filed weekly

  Yes

  No

  N/A

• Discuss any performance concerns

  Yes

  No

  N/A

• Audit result target moderate

  Yes

  No

  N/A

• Unplanned absenteeism target -10% on last year

  Yes

  No

  N/A

• Team retention target 71%

  Yes

  No

  N/A

• Discuss each team member development

  Yes

  No

  N/A

Operations

• Review standards with store guide

  Yes

  No

  N/A

• All products and displays are ticketed using authorised pos

  Yes

  No

  N/A

• Review selling floor cleanliness,merchandise,all ticketed

  Yes

  No

  N/A

• Review coolroom and stock areas layout and cleanliness

  Yes

  No

  N/A

• Does the store have adequate stock weight for promotion stock

  Yes

  No

  N/A

• Toilets and office clean and organized

  Yes

  No

  N/A

• Any maintenance issues

  Yes

  No

  N/A

• Confirm CCTV is working and correct date and time

  Yes

  No

  N/A

• Confirm void log on testing completed as per schedule

  Yes

  No

  N/A

• Is the store key register up to date and signed off

  Yes

  No

  N/A

• Does the current call out list match team members in the store

  Yes

  No

  N/A

• Is all mandatory licensing signage displayed

  Yes

  No

  N/A

• All team members who have worked in the last 6 weeks have all rsa ,rsa register and liquor and tobacco signed in the licensing folder

  Yes

  No

  N/A

• Total loss target budget

  Yes

  No

  N/A

• Cleaning standards target 92%

  Yes

  No

  N/A

• Rem review target to budget

  Yes

  No

  N/A

Finance

• Review store sales performance what is the store doing to drive sales

  Yes

  No

  N/A

• Perform a close to code check anything 4 weeks marked down

  Yes

  No

  N/A

• Confirm completion of price verify schedule

  Yes

  No

  N/A

• Review evaluate contracted vs worked genie

  Yes

  No

  N/A

• Do patterns reflect roster agreement forms

  Yes

  No

  N/A

• Review negative stock on hand report

  Yes

  No

  N/A

• Review invoices are all invoices being checked off and entered daily

  Yes

  No

  N/A

• All waste being actioned daily and recorded to non saleable

  Yes

  No

  N/A

• Confirm register and reserve within limits

  Yes

  No

  N/A

• Review trading report and discuss opportunities

  Yes

  No

  N/A

• Review refunds,price overrides and voids

  Yes

  No

  N/A

• Copy invoices target zero

  Yes

  No

  N/A

• Store expenses target budget

  Yes

  No

  N/A

• Are partial stock counts being conducted

  Yes

  No

  N/A

• Check time and attendance printed the week before and signed by all team members

  Yes

  No

  N/A

• Review core range compliance report

  Yes

  No

  N/A

• Check time and attendance printed the week before and signed by all team members

  Yes

  No

  N/A

State focus

• 1.

• 3.

• 2.

• I will have all action points actioned by the date below

  Sign

• Area manager sign off

  Sign

• Please have all points actioned by

  Date