Papa Johns Ops Spot Check

Is the store visible from the street/road, (A) frame or marketing materials visible?

Are the windows and surrounding areas clean and maintained?

Does the store look clean and inviting when entering?

Is the guest area clean and maintained?

Are the team in full, clean uniform. Are the drivers in branded Papa Johns uniform?<br>

Are customers acknowledged within a timely manner (Smile and eye contact). Are the phones answered within a timely manner?

Is the counter clean and well organised. Were there menu's available for the customer?

POP / advertising in line with current marketing activity?

Are employees hand washing correctly?

Is all service & till equipment clean and maintained?

Ensure all prepped food products are in date and have been discarded according to discard dates and times?

Are the boxes being correctly labelled?

Was the dough correctly proofed and within the use by guidelines? (after two days but before 7)

Was the dough correctly prepared and docked correctly?

Was the assembly line correctly set up and back up items stocked ready for peak?

Were the Pizza's and any side's prepared correctly?

Are all temperature records completed and accurate ( last 4 weeks) and is the kitchen diary being completed to standard?

Is the oven and extraction system clean and maintained?

Are all products in the storage area in date.

Is the prep area well organised and clean. (Floor, walls and ceilings)

Are the walls, floors and ceiling clean and in good condition?

Is all chilled equipment clean and well maintained?

Is all cutting and slicing equipment clean and maintained?

Are the staff areas clean organised and in good condition.

Are the staff scheduled to the needs of the business?

Is the current delivery time under 30 minutes?