Title Page
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Conducted on
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Prepared by
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Location
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Manager
Outside the store
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Is the store visible from the street/road, (A) frame or marketing materials visible?
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Are the windows and surrounding areas clean and maintained?
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Does the store look clean and inviting when entering?
First impressions
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Is the guest area clean and maintained?
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POP / advertising in line with current marketing activity?
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Is the counter clean and well organised. Were there menu's available for the customer?
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Are customers acknowledged within a timely manner (Smile and eye contact). Are the phones answered within a timely manner?
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Are the team in full, clean uniform. Are the drivers in branded Papa Johns uniform?<br>
Kitchen Area
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Are all temperature records completed and accurate ( last 4 weeks) and is the kitchen diary being completed to standard?
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Are employees hand washing correctly?
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Was the assembly line correctly set up and back up items stocked ready for peak?
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Ensure all prepped food products are in date and have been discarded according to discard dates and times?
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Where the meat and veg items stored in the make line correctly prepared
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Is the oven and extraction system clean and maintained?
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Was the dough correctly proofed and within the use by guidelines? (after two days but before 7)
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Was the dough correctly prepared and docked correctly?
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Were the Pizza's and any side's prepared correctly?
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Are the boxes being correctly labelled?
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Were the driver checklists being completed?
Back Area
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Are all products in the storage area in date.
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Are the walls, floors and ceiling clean and in good condition?
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Is all chilled equipment clean and well maintained?
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Is all cutting and slicing equipment clean and maintained?
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IS the bin area clean, maintained with no overflowing bins
Customer service
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Are the staff scheduled to the needs of the business?
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Is the current delivery time under 30 minutes?
Training given
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Detail additional training / advice given.
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Manager in charge signature.