Title Page
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Conducted on
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Prepared by
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Location
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Used for Verification of SIO Principles. Passing Score is 80% in all areas
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Restaurant Name: National Store #:
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Date & Time:
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Store Location
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Shift Manager Name:
General SIO
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Pre-shift checklist complete
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Staffing levels appropriate for volume
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Crew positioned to meet customer demands
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Second side open (when needed)
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Proactively Manages Danger Zones
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Stocking 24/2 (SIP)
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Manager sets targets, everyone knows targets
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Targets and results are tracked
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Manager managing from the Observation Zone
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Cars are pulled forward immediately if the order is not ready
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Hand washing is taking place
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Food Safety Daily Checklist Complete
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Shift Manager Food Safety Certified
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Drive-Thru Car Count
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Front Counter GC
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Sandwich Count
Quality
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Product tested.
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Product tested
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Hot and fresh
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Neat appearance
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Good taste, properly prepared
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Fries/Hash brown- Hot, fresh, good flavor, salted properly, & golden color
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Beverages- Properly filled, proper temperature, good flavor, properly made
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Desserts- Properly prepared, good flavor and texture, holding time expectable
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Buns/Muffins/Bagels – toasted properly
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Production Manager - with 11 or more crew, a help expedite production and service. With fewer than 11 crew, it is helpful to have someone assigned production responsibilities
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Cabinet Charts- in place, up to date, and followed Holding times adhered to
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Raw product/buns within code date
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within code date
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Secondary shelf lives marked
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Prep table times marked/monitored
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Tempered product properly marked
Cleanliness
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Guest Conveniences- self serve area -clean, and supplies stocked, high chairs clean, music on
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Lobby/Dining Room-floors, chairs, tables, lobby trays properly cleaned
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Restrooms- Clean, odor free, supplies available, hand dryer working
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Windows/Doors- All windows/mullions clean(including DT windows)
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Outside Lighting - all bulbs working, clean & in good repair
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Playplace/ Patio- seating, trashcans, floor, play unit, clean & well maintained
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Trash Cans/Sidewalks- Clean and in good repair Emptied as needed
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Signage/Flags- In good repair, clean and properly and in good condition
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Landscape/Parking Lot- Parking lot free of litter, landscaping well maintained
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Kitchen- floors, walls, stainless, equipment clean, not cluttered and in good repair
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Front Counter/DT- floors, walls, stainless equipment clean, not cluttered and in good repair
Service
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Results vs. target:
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Front Counter GCs +/-
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Drive-Thru Car Count +/-
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Sandwich Count +/-
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Six steps at front counter, seven at DT
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Order accurately filled; condiments, napkins receipt, etc
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Be Nice Hospitality- Smiles, courteous, helpful, friendly, eye contact
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Manager Appearance- proper uniform, complete with name tag, clean/well groomed
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Crew Appearance- proper uniform, complete with name tag, clean/well groomed
- Yes
- No
- N/A
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DT & Counter Equipment- operating and positioned properly, enough headsets, etc
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Order taker suggestive sells when appropriate
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Travel paths completed
Verification information
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If Manager does not pass this verification. Action plan should be made and a follow up shift verification should be done within 14 days.
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Comments for Manager:
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Supervisor
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Manager