PED Upgrade V1

• Store (Source ID) Number

• Address
  Address

• Conducted on

  Date

• Conducted By

INSTRUCTION

• Please ensure all photographs are clear and legible. In order to comply with PPI legislation around PED devices all serial number detail etc must be obtained for old IPP350 and new Lane 3000 devices with a clear image so that the units can be tracked and traced. CHECK REPORT BEFORE COMPLETING AND RETAKE PHOTOGRAPHS IF ANY IMAGES ARE BLURRED OR OUT OF FOCUS!

PRE Check

• Does the store have any existing kiosk/POS/DT equipment that is currently not working

  Yes

  No

• Provide detail

• Provide picture

  Media

• Do you have all kit required to upgrade all devices on site?

  Yes

  No

• Allocate each new PED to a Kiosk/Front Counter POS/Drive Thru POS. Write the Store ID, location and kiosk/POS number on the box next to the label

• Capture image of Store ID, location and Kiosk number written on box alongside label, capturing store numbers

  Media

• Have you informed your Odema contact?

  Yes

  No

• Inform the Store Manager that the installation will not be able to take place and will therefore be re-scheduled when the delivery has been located
Kiosk Upgrade

• Confirm Kiosk Number

• Is the kiosk working?

  Yes

  No

• Take photo of kiosk showing screen

  Media

• Is the existing PED working?

  Yes

  No

• Take a picture of the existing PED showing KFC splash screen

  Media

• Confirm Kiosk serial number (label on inside of kiosk door - this is the label on the kiosk itself, NOT on the PC unit)

  Media

Existing PED serial numbers

• Dismantle the old PED and bracket and place the old PED in the box the new PED came in. Ensure the hand written number corresponds with the kiosk the PED was removed from

• NOTE: If the kiosk already has a Lane 3000 PED installed take an image of the PED in situ and serial number.

• What is the Serial number of the Existing PED

• Take photo of the side of the old PED alongside box showing the hand written store/kiosk detail. Put old IPP PED in box corresponding to the Kiosk number it came out of.

  Media

• What is wrong with the PED

• Take photo

  Media

Old PED details

• Yes

  No

Upgrade Works

• Has the kiosk been upgraded as per installation documentation

  Yes

  No

• Advise Issue

• Has the issue been escalated to support

  Yes

  No

• Confirm action taken

• Has kiosk been amended to site/kiosk specific config as per installation document

  Yes

  No

• Has the issue been escalated to support

  Yes

  No

• Confirm action taken

New Kiosk PED Install

• Take picture of new PED alongside box with its corresponding ID/Kiosk number written on box and clearly showing serial number labels on back of PED

  Media

• Install the new PED and bracket as per install documentation

• Has the new PED and bracket been installed correctly and are secure in the kiosk

  Yes

  No

• Have all configuration changes/downloads been completed succesfully

  Yes

  No

• What is the Serial of the New PED?

Testing

• Were you able to succesfully order and pay via the PED as per the Test instructions

  Yes

  No

• Capture image of receipt for test transaction

  Media

• What is wrong with the kiosk?

• Take a photo of the kiosk

  Media

Kiosks with Lane 3000 PED already installed prior to visit

• Are there any kiosks where Lane3000 unit is already in situ

  Yes

  No

• Confirm kiosk number(s)

• Has the Terminal ID number been amended to start with a 6 instead of 9, as per install instructions?

  Yes

  No

• Amend Terminal ID accordingly

• Take picture of amended TID for each kiosk

  Media

• This section requires you to confirm the numbers of hardware installed and must be completed accurately

• Total number of new Lane3000 PEDS fitted to Kiosks

Sign off and Signatures

• BK Representative Name

• Position (i.e Manager/Shift Supervisor)

• Are you satisfied with the installation and that all kiosks/PED's are working as expected?

  Yes

  No

• Please advise any issue

• Please comment on any aspect of the installation, good or bad.

• KFC Rep signature

  Sign

• Engineer name

• Engineer Signature

  Sign

• Any comments/issues re the installation that need to be highlighted to the Project Team

  Yes

  No

• Provide Detail