Petrol Station Forecourt Risk Management Inspection

Title Page

Date
Completed by
Location

WETSTOCK CONTROLS

SUB SECTION - WETSTOCK CONTROLS

Wetstock Reconciliation reports are available and filed weekly in register 4
* Wetstock records should be printed off weekly and filed in the Forecourt Register (4)
* The Wetstock records should be readily available for inspection by Petroleum Officers
Weekly Variances exceeding company tolerances reported to wetstock helpline in line with the Wetstock procedural document
*Weekly Wetstock Variances exceeding 300 litres (Adblue 100 litres) must be reported to the Wetstock helpline in line with the Wetstock Reconciliation Procedural Document
Wetstock reconciliation reports signed off weekly by AGM
*The Weekly Wetstock reconciliation summary must be signed off weekly by the site General Manager (or in there absence the delegated manager)
Pump Tests documentation is attached to the weekly report and filed into the Forecourt Register File 4
- Compliant
- Non-Compliant
*All pump test receipts must be attached to the weekly Wetstock summary and cross-referenced in line with the Pump Test Reconciliation procedural document.

CATEGORY - EXTERNAL HEALTH AND SAFETY

SUB SECTION - PRIVATE FORECOURT DISPENSING AREAS

Fuel pumps, nozzles, and hoses in good condition. No Evidence of leaks
*Pump, nozzles and hoses should be free from secure and free from any apparent leaks. If a leak was evident the pump must be placed out of use and reported.
Splash Guards fitted to all private pumps. Splash guards in good condition. Correct colour splash guard in place.
*Splash Guards should be fitted to all private pumps to minimize the splashbacks against the customer. The splash guards should be in good condition and the correct colour versus the grade of fuel
Canopy lighting secured
*The canopy lighting should be secure
Canopy lighting levels adequate. Forecourt Autolux operational
*lighting levels should be sufficent and the autolux sensor should be operational
Statutory signs in place on all stanchions and in good condition
*Statutory signage should be displayed on all stanchions and be in good condition
Pump island surrounds dirty and in good repair, free from Slip and Trip Hazards
*The pump island surrounds should be clean and free from excess stains and contaminated sand and be in good repair
Private Forecourt surface free Slip and Trip Hazards
*The Forecourt surface should be free from slip and trip hazards
Forecourt surface has no spillage, no excess stains, and no dirty and contaminated sand
*The forecourt surface should be clean and free from excess stains and contaminated sand.. The forecourt area should be scrubbed on a regular basis to prevent this built up.

SUBSECTION - HGV FORECOURT DISPENSING AREAS

Fuel pumps, nozzles, and hoses in good condition. no evidence of leaks
*Pump, nozzles and hoses should be free from secure and free from any apparent leaks. If a leak was evident the pump must be placed out of use and reported.
Canopy lighting secured
*The canopy lighting should be secure.
Canopy lighting levels adequate. Forecourt Autolux operational.
*lighting levels should be sufficient and the Autolux sensor should be operational.
Statutory signs in place on all stanchions and in good condition
*Statutory signage should be displayed on all stanchions and be in good condition
Pump island surrounds clean and in good repair, free from Slip and Trip Hazards
*The pump island surrounds should be clean and free from excess stains and contaminated sand and be in good repair
Forecourt surface has no spillage, no excess stains, clean and no contaminated sand
*The Forecourt surface should be free from slip and trip hazards
HGV Forecourt surface free Slip and Trip Hazards
*The forecourt surface should be clean and free from excess stains and contaminated sand. The forecourt area should be scrubbed on a regular basis to prevent this built up.

SUBSECTION - FUEL DELIVERY AREAS

Vapour Recovery and grade labels correct or current issue, locked & chains detached from lids.
* Each offset lid must be locked with the captive chain attached. Each fill point must have a correctly coloured label highlighting the grade of fuel, SWC of the tank. The VR lid must be locked. Grade labels should be clearly coloured for identification
Tank Grade labels colour identification not faded
* Each fill point must have a correctly coloured, unfaded label highlighting the grade of fuel to minimise the risk of a delivery crossover.
Offset delivery area not damaged. Retaining wall not damaged
*The Offset delivery area wall must be secure to ensure it acts as a barrier against spillages and or vehicle collision.
Vent pipes labeled, H&S signage clear and in good condition
* Each vent pipe must be clearly numbered. Statutory H&S signage must be displayed on the Vent pipes.
DCD box fully operational
*The DCD box should be fully operational to ensure safe receipt of fuel deliveries.
Veeder root tank gauge system fully functional. Escalation Laminate displayed
* The tank gauges must be checked daily and all alarms/warnings investigated. The tank gauge laminate must be displayed near to the tank gauges
Interstitial /KPS leak detection alarms are fully functional as per the KPS leak detection Procedural document. Procedural document Escalation laminate displayed.
*The Interstitial / KPS Alarm units should be tested weekly and be in full working order. The procedural document escalation laminate should be displayed

SUB SECTION - FUEL STORAGE AREAS

LPG Compound secure, statuary signage in place. Compound free from vegetation and litter
*The LPG compound should be locked, have clear H&S signage on all visable sides of the fencing and be clear from vegetation and litter
Adblue installation and H&S controls fully in place. Spillage kit accessible, fully stocked
*The Adblue installation should be locked, have no evidence of leaks. All alarms and control panel LED's should be operational. The spill kit should be fully stocked and accessible

SUB SECTION - EMERGENCY RESPONSE EQUIPMENT & PROCEDURES

Fireman’s switch clearly marked and readily accessible. Pin seized up
* The Fireman's switch should be testing weekly to ensure the horizontal spring is not seized.
Correct number of fire extinguishers as per fire log book present, in date and fully charged
*Fire extinguishers must readily available, in full working order and unobstructed, by stock or hidden by racking or waste and fitted with tamper-proof seal.
Sand Buckets and bins adequately filled with dry sand, with spreader available at the time of the audit
*Sand buckets and sand bin should be filled with dry sand. Spreaders should be available.
Loudspeaker is fully operational. Night pay hatch operational.
*Staff should be fully aware on how to operate the device. The Loud speaker should be in full working order, being clearly audible to all areas of the private forecourt.
Contaminated sand bin not more than ¾ full. In a secure position
*The contaminated sand bin was more than 3/4 full. The contaminated sand bin should have sufficient space to store sand from a large spillage.

SUB SECTION - FORECOURT EXTERNAL & STRUCTURAL AREAS

Signage, including pole sign in good repair
*The external signage should be in good repair.
Forecourt canopy impact not damaged and in good repair
*The forecourt canopy should be free from impact damage. If impact damage is apparent this must be reported and a quote obtained
External buildings securely locked
*These should be locked to prevent unauthorised access, minimising the risk of theft, fire and personal damage.
Forecourt surfaces, Pavements, walkways, and fencing free from trip hazards or damage
*forecourt surfaces, Pavements, Flooring and Fencing must be maintained in a suitable condition so that it does not increase or present a trip hazard and to facilitate cleaning. Please ensure that defects identified are repaired and that the floor area is maintained in a suitable condition so that it can be easily cleaned.
Doors and windows not damaged and in good condition
*The doors and windows should be in good repair. All damaged sections should be reported and a quote obtained.

SUB SECTION - FORECOURT DRAINAGE & MANHOLES

Manhole lids not damaged/cracked, in good condition
*The forecourt manhole lids should be in good repair and free from damage. If damaged report and obtain a quote to replace / repair
Drainage channels not damaged and in good condition
*Drainage channels should be undamaged. Quotes should be obtained in order for the damage to be repaired.
Drainage channels clear from debris and able to contain a spillage
* The drainage channels must be clear and able to absorb a fuel spillage.

EXTERNAL FORECOURT STANDARDS

SUB SECTION - PRIVATE FORECOURT PUMP STANDARDS

All fuel grades in stock, out of order pumps reported
* All out of order nozzles must be placed out of use and reported.
Pumps (inc pump tops), Hoses and nozzles cleaned
*Pumps, Hoses and nozzles should be cleaned regularly.
Pump & Nozzles not missing correct livery/grade indicators. Pump vinyl in good repair.
*At the time of the audit the pump &nozzle livery / grade indicators must be in good condition. The pump vinyls must be in good condition
Pump LED displays fully illuminated. LED displays fully operational.
*It is a trading standards requirement to ensure all price and litre values are clearly stated.

SUB SECTION - PRIVATE FOREOURT DISPENSING AREAS

Canopy stanchions clean and in good condition. Statutory signage clean
*Canopy stanchions should be cleaned on a regular basis.
Litter bins clean, not overflowing and in good condition
* Bins should be no more than 3/4 full and emptied on a daily/regular basis.
Gloves and paper towels available in all dispenser units
* Each unit should have sufficient available for customer usage whilst dispensing fuel.
The forecourt stanchion ultimate fuels blades were clean /not damaged
*The Forecourt stanchion ultimate blades should be clean and in good repair

SUB SECTION - HGV FORECOURT PUMP STANDARDS

All fuel grades in stock, out of order pumps reported
* All out of order nozzles must be placed out of use and reported.
Pumps (inc pump tops), Hoses and nozzles clean
*Pumps, Hoses and nozzles should be cleaned regularly.
Pump & Nozzles not missing correct livery/grade indicators. Pump vinyl in good repair.
*At the time of the audit the pump &nozzle livery / grade indicators must be in good condition. The pump vinyls must be in good condition
Pump LED displays fully illuminated. LED displays fully operational.
*It is a trading standards requirement to ensure all price and litre values are clearly stated.

SUB SECTION - HGV FORECOURT DISPENSING AREAS

Canopy stanchions clean and in good condition. Statutory signage clean
*Canopy stanchions should be cleaned on a regular basis.
Litter bins clean, not overflowing and in good condition
* Bins should be no more than 3/4 full and emptied on a daily/regular basis.
Gloves and paper towels available in all dispenser units
* Each unit should have sufficient available for customer usage whilst dispensing fuel.
The forecourt stanchion fuel blades were clean /not damaged
*The Forecourt stanchion ultimate blades should be clean and in good repair

SUB SECTION - FORECOURT EXTERNAL & STRUCTURAL AREAS

Perimeter area/walls/fences/curbs clean and swept. No excess litter evident
*Perimeter walls, fences, curbs were must be maintained/cleaned to an adequate standard. litter must be removed was evident.
Area free from excessive traffic cones
*Traffic cones when unused should be placed out of customer viewing.
Shopfront and paved area clean and swept
*Regular cleaning/sweeping of the this areas should be conducted.
External merchandising units dirty, missing pricing tickets correct POS/good merchandised
*The units should be clean, fully labelled, fully merchandised.
Doors, windows and night pay unit clean/No unauthorized signage present
* All doors and windows should be clean and free from unauthorised signage.
Forecourt fascia had no missing/damaged cladding panels
*The shop fascia should be undamaged / no missing panels. If damaged, a a quote should be obtained to replace the damaged areas.

SUB SECTION - FORECOURT SERVICES

All fire fighting equipment clean
*The fire fighting equipment should be cleaned on a regular basis.
Air and Water unit clean and working. Signage clean and undamaged
*The Air and water unit should be a clean and serviceable condition, with all signage clear and in good condition.

WORKING RECORDS

SUB SECTION - DUE DILLIGENCE DOCUMENTATION

Forecourt Daily Checks in the last 30 days completed. Date, Time and signature are recorded. Comments actioned. Forecourt checks accurately completed.
*All daily checks must be correctly completed with all comments being correctly actioned.
Forecourt LPG Daily Checks in the last 30 days completed. Date, Time, and signature recorded. Comments actioned. LPG Forecourt checks accurately completed.
* All LPG daily checks must be correctly completed with all comments being correctly actioned.
Forecourt Weekly Risk Management inspection fully completed. 3 months available. Weekly checks accurately completed.
* All weekly checks must be correctly completed with all comments being correctly actioned.
Quarterly Tank Chamber and Interceptor Inspections complete. All comments actioned or accurate. 1
* The quarterly tank chamber inspection must be completed every 3 months. Actions arising should be completed
Fuel delivery certificates available. Completed correctly. Filed correctly
*All deliveries must be undertaken using a fully completed Fire Certificate. Ensure all fire certificates are correctly filed.
Forecourt external cleaning schedules completed, Completed accurately or signed off
*Forecourt cleaning schedules must be correctly completed and signed off to ensure due diligence
Forecourt Food Safety Daily Planner completed. Date, time and signature recorded
*Forecourt daily planner should be fully completed and signed off to ensure due dilligence

SUB SECTION - CENTRAL FORECOURT DOCUMENTATION

Forecourt Emergency (inc LPG) procedures prominently displayed on H&S noticeboard
*Emergency procedures (inc LPG) must be displayed on the H&S noticeboard.
Health and Safety notice board fully compliant and to Planagram
*The Forecourt Health and Safety noticeboard should be up to date.
The fuel risk management policy with Register 3 was available /correct issue
*The Fuel Risk Management policy should be within register 3 and the correct issue
COSHH file readily available and/or up-to-date
* COSHH manuals should be readily available with up to date SDMS documentation within.
Forecourt Incident Register available and/or in use
* Any incidents on the forecourt should be reported using the Forecourt Incident register.
Forecourt Site Visitors log in place. Signing in sheet to company standard
* All site visitors must log in at all times. The site should provide the correct issue signing in form, presented in a professional manner

SUB SECTION - FIRE SAFETY LOG BOOK

Fire Safety Log Book annual audit out of date, signed off by AGM
* Fire Safety audits should be reviewed at least annually.
Fire Safety Log Book Weekly fire safety checklist completed
* Weekly checks are completed, documented, and filed into the Fire Safety Log Book.
Fire Safety Log Book Fire alarm test record completed
*Weekly checks are completed, documented and filed into the Fire Safety Log Book.

SUB SECTION - MAINTENANCE RECORDS

Maintenance engineers & Site Visitors signing in correctly. Signing in sheet is to company standard. Clearance Certs are in use
* Contractors & Site Visitors must sign in using the Forecourt Maintenance & Site Visitor signing in document ensuring they complete Clearance Certificates for each job per day. The Maintenance & Site Visitors signing in sheet should be the correct form, presented in a professional manner
Maintenance Clearance Certificates filed into Forecourt Maintenance Register correctly
* Maintenance records should be filed upon completion to ensure they are available for further inspection.

DOCUMENTATION & TRAINING RECORDS

SUB SECTION - FORECOURT LICENSING & LEGISLATION

Petroleum Storage Certificate in Forecourt Register
*The Petroleum Storage Certificate must be filed within Register 3. It is a legal requirement for all forecourts to hold a Petroleum Storage Certificate.
Electrical Test certificate in Forecourt Registered and not out of date
*The Electrical Test Certificate must be filed within the Forecourt Register 3. It is a legal requirement for all forecourts to hold an in date Electrical Test Certificate.
Vapour Recovery annual inspection cert VR1B & VR2 (if appl) in Forecourt Register & not out of date. The Environmental Permit was filed in Forecourt Register
*It is a requirement for all petroleum forecourts to hold an in date VR1B (if applicable VR2) certificate. As well as having an Enviromental permit filed in the Forecourt Register 3.
LPG annual & 5 Year Inspection was available within the forecourt register / not out of date.
*It is a legal requirement to have an annual LPG inspection
Certificate of Interceptor/Contaminated sand bin emptying available and not out of date
*It is a forecourt legislation requirement for all forecourts to have their interceptors cleaned and checked on an annual basis.
Pump to tank layout displayed on H&S noticeboard
* It is a forecourt legislation requirement for all forecourts to display up to date pump to tank layout diagrams.
DSEAR plan prominently displayed on H&S noticeboard
*It is a forecourt legislation requirement for all forecourts to display a correct DSEAR Zoning Diagram.

SUB SECTION - FORECOURT TRAINING RECORDS

All staff had completed the Elearning Fuel Safety Module / Annual refresher Training
* All staff working on a Petrol Forecourt must completethe Forecourt Safety online training before commencing work on the forecourt. Refersher training is to be completed annually
All Supervisors and Nights staff ensuring 24/7 cover had completed the Elearning Competent Persons Module / Annual refresher Training
* All supervisors and night staff, ensuring 24-7 cover should have competent persons module. Refresher training is to be completed annually
All Supervisors & Nights ensuring 24/7 cover are signed off in LPG Comp Person training (if appl) /Annual refresher Training
* All supervisors and night staff, ensuring 24-7 cover should have competent persons training. Refresher training is to be completed annually
All staff is trained and signed off in Competent Persons (if applicable)/ Annual refresher Training
*All staff working on the Forecourt must complete Adblue Training when working the forecourt. Refresher training is to be completed annually
All Forecourt staff are trained and signed off in Practical Fire Training /6 monthly refresher Training
*All staff working on a Petrol Forecourt must complete Practical Fire Training within 7 days of commencing work on the forecourt. Refresher training is to be completed 6 monthly

SUB SECTION - FORECOURT RISK ASSESSMENTS

Forecourt DSEAR RA available, recommendations and actions complete
*Forecourt DSEAR RA not available, recommendations and actions not complete.
The forecourt DSEAR risk assessment should be filed within the site register 3. All recommendations and actions should be completed within the agreed timescales
Fuel Company DSEAR Risk Assessment available
*The forecourt must have a Fuel Company Delivery risk assessment available within forecourt register 3.
LPG & Adblue delivery risk assessment available
*The forecourt must have an LPG or adblue delivery risk assessment available within forecourt register 3.

INTERNAL H&S

SUB SECTION - FORECOURT EAP

Forecourt EAP Bag in place/ communicated to all employees. EAP bag stocked and accessible
*The Emergency Action Plan must be up to date and copies kept on the health and safety noticeboard and in the EAP bag. The EAP must be communicated to all employees. The EAP bag should be stocked and accessible

SUB SECTION - FORECOURT FIRE EXITS

Fire doors open and in good condition
*Fire doors should open freely at all times. Please ensure that the fire doors remain unobstructed at all times.
Fire exits free clear
* It is a legal requirement to ensure that all fire escape routes are not obstructed or blocked.Escape routes should be cleared and remain clear.
Fire exits clearly signalized
*The fire exits mut be clearly marked and correctly signalised.

SUB SECTION - EMERGENCY RESPONSE EQUIPMENT & PROCEDURES

First Aid kit fully stocked.
*A first aid kit should be fully stocked with a supply of waterproof plasters, bandages, eye wash and other essential items.
Emergency Stop buttons readily accessible and in working order
*The emergency stop switches must be readily accessible and in correct working order.

SUB SECTION - FORECOURT SHOP STANDARDS

Till area free from trip hazards. Housekeeping standards satisfactory
*The till area should be kept clear from impending hazards and be adequately maintained.
Tobacco age restriction signage displayed behind the counter. Challenge 25 policy in place
*Tobacco age restriction and Challenge 25 signage must be clearly displayed at the counter area.
Flooring has no-slip and trip hazards and defects
*The flooring had damage increasing the risk of slip trip hazards
Wet floor signage available
*All units should have a wet floor sign available as and when required.
Electrical cupboards locked. accessible upon request. Access not obstructed. free from clutter
*The electrical cupboard should be locked to prevent unauthorised access, however access should be available to the electrical cupboard when required. The electrical cupboard should not have items stored within it.
Storeroom/Back of House areas safe and cleaned. Stock not stored on the floor
*The storeroom and back of house areas should be cleaned and organised.
Forecourt office clean, tidy or well organized
*The Forecourt office should be clean, tidy and well organised
Chillers and freezers clean, door seals clean and seals not damaged
*Please ensure that the chillers, freezers and seals are cleaned on a regular basis and maintained in a clean condition.
Forecourt has no out of date food items on display and/or in the BOH chillers
*Please ensure that the dates on all products are regularly checked and stock levels for the product(s) past their use-by date are decreased.
Probe clean, probe wipes available.
* Please ensure the probe is clean, stocks of probe wipes are available for use at all times to ensure the probe is sanitised in between uses.
Chemicals in use are company listed
*The unit should only use chemicals that are company approved and listed in the COSHH Manual.

INTERNAL FORECOURT STANDARDS

SUB SECTION - FORECOURT SERVICES

All toilets open and not in use
* All toilets should be available. Any maintenance issues should be reported and resolved.
Toilets are clean, fresh odour, paper and soap available. Hand dryer operational
*Toilets must be clean, complete this toilet paper, soap and a working hand drier. The toilet should have a fresh odour.
Toilet walls, doors and tiling clean and free from graffiti
* The Toilet walls and flooring should be clean and free from graffiti.

SUB SECTION - FORECOURT SHOP CLEANLINESS

Flooring (including entrance mats) in good condition, clean and dust-free
*TThe floor area must be maintained in a suitable condition so that it does not increase or present a trip hazard.
Light fittings clean and free from cobwebs
*Lighting unit should be clean and free from cobwebs.
Shop fixtures and fittings not dirty/dusty
*The shop fixtures were dirty/dusty with no evidence of regular cleaning. Shop fixtures should be clean and free from dust with regular cleaning taking place.
Counter area clean, tidy and clutter-free
* The counter area should be clean and tidy, free from clutter and well organised.

SUB SECTION - FORECOURT SHOP STANDARDS

Shop fixtures merchandising standards excellent
*The shop should be well merchandised, with all stock faced up.
All stock is clearly and professionally priced
* It is a requirement that all shop items are clearly priced.
Shop display equipment in good working order
*The shop had equipment which was not working correctly/or to it's capacity. Faulty equipment should be reported to the line manager and a quote prepared.
Coffee Machine fully operational, clean and merchandised
* The coffee machine should be fully operational, clean and fully stocked with condiments.

CUSTOMER EXPERIENCE

SUB SECTION - CASHIER UNIFORM STANDARDS

Staff member wearing branded shirt/fleece or presentable/neat
*Staff members should be wearing branded uniform and be neat and presentable
Staff member wearing name badge/clearly visible/name stated
*Staff members should have name badges

SUB SECTION - CUSTOMER SERVICE

Whilst queuing, the cashier did make eye contact with customers
*staff members should offer eye contact with the customer.
(If three or more customers) the staff member did acknowledge the wait and apologize for the delay
* Staff members should offer an apology for any delays.
When reaching the tills, the staff member was able to handle the transaction accurately and quickly
* staff members should handle transactions quickly and efficiently.
Loyalty points were offered
* Loyalty points should be offered to all qualifying customers.
The cashier at the till did offer a friendly and sincere parting comment as the customer departed
* staff members should offer a sincere parting comment as the customer departs

SUB SECTION - POS

Poster & Banner frames in good repair, Perspex not missing
*The external poster and or banner frames should be in good repair.
Poster units have correct POS displayed /not empty
*The external poster units must display the correct POS. Please order correct POS from the relevant supplier.
The helios on the forecourt canopy was not damaged/missing
*The helios should be undamaged.If damaged sites should obtain a quote to replace.
Pump Crowners are in place, in good condition and current promo displayed
*pump crowners should be attached to all pumps and displaying the correct promotion.
Counter mats complete with current POS
*At the time of the audit, the counter mats were missing the correct BP POS. Please order these from the relevant supplier.

Sign Off

Name and Signature

Petrol Station Forecourt Risk Management Inspection

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SUB SECTION - WETSTOCK CONTROLS

SUB SECTION - PRIVATE FORECOURT DISPENSING AREAS

SUBSECTION - HGV FORECOURT DISPENSING AREAS

SUBSECTION - FUEL DELIVERY AREAS

SUB SECTION - FUEL STORAGE AREAS

SUB SECTION - EMERGENCY RESPONSE EQUIPMENT & PROCEDURES

SUB SECTION - FORECOURT EXTERNAL & STRUCTURAL AREAS

SUB SECTION - FORECOURT DRAINAGE & MANHOLES

SUB SECTION - PRIVATE FORECOURT PUMP STANDARDS

SUB SECTION - PRIVATE FOREOURT DISPENSING AREAS

SUB SECTION - HGV FORECOURT PUMP STANDARDS

SUB SECTION - HGV FORECOURT DISPENSING AREAS

SUB SECTION - FORECOURT EXTERNAL & STRUCTURAL AREAS

SUB SECTION - FORECOURT SERVICES

SUB SECTION - DUE DILLIGENCE DOCUMENTATION

SUB SECTION - CENTRAL FORECOURT DOCUMENTATION

SUB SECTION - FIRE SAFETY LOG BOOK

SUB SECTION - MAINTENANCE RECORDS

SUB SECTION - FORECOURT LICENSING & LEGISLATION

SUB SECTION - FORECOURT TRAINING RECORDS

SUB SECTION - FORECOURT RISK ASSESSMENTS

SUB SECTION - FORECOURT EAP

SUB SECTION - FORECOURT FIRE EXITS

SUB SECTION - EMERGENCY RESPONSE EQUIPMENT & PROCEDURES

SUB SECTION - FORECOURT SHOP STANDARDS

SUB SECTION - FORECOURT SERVICES

SUB SECTION - FORECOURT SHOP CLEANLINESS

SUB SECTION - FORECOURT SHOP STANDARDS

SUB SECTION - CASHIER UNIFORM STANDARDS

SUB SECTION - CUSTOMER SERVICE

SUB SECTION - POS

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Free Petrol Station Forecourt Risk Management Inspection Checklist

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SUB SECTION - WETSTOCK CONTROLS

SUB SECTION - PRIVATE FORECOURT DISPENSING AREAS

SUBSECTION - HGV FORECOURT DISPENSING AREAS

SUBSECTION - FUEL DELIVERY AREAS

SUB SECTION - FUEL STORAGE AREAS

SUB SECTION - EMERGENCY RESPONSE EQUIPMENT & PROCEDURES

SUB SECTION - FORECOURT EXTERNAL & STRUCTURAL AREAS

SUB SECTION - FORECOURT DRAINAGE & MANHOLES

SUB SECTION - PRIVATE FORECOURT PUMP STANDARDS

SUB SECTION - PRIVATE FOREOURT DISPENSING AREAS

SUB SECTION - HGV FORECOURT PUMP STANDARDS

SUB SECTION - HGV FORECOURT DISPENSING AREAS

SUB SECTION - FORECOURT EXTERNAL & STRUCTURAL AREAS

SUB SECTION - FORECOURT SERVICES

SUB SECTION - DUE DILLIGENCE DOCUMENTATION

SUB SECTION - CENTRAL FORECOURT DOCUMENTATION

SUB SECTION - FIRE SAFETY LOG BOOK

SUB SECTION - MAINTENANCE RECORDS

SUB SECTION - FORECOURT LICENSING & LEGISLATION

SUB SECTION - FORECOURT TRAINING RECORDS

SUB SECTION - FORECOURT RISK ASSESSMENTS

SUB SECTION - FORECOURT EAP

SUB SECTION - FORECOURT FIRE EXITS

SUB SECTION - EMERGENCY RESPONSE EQUIPMENT & PROCEDURES

SUB SECTION - FORECOURT SHOP STANDARDS

SUB SECTION - FORECOURT SERVICES

SUB SECTION - FORECOURT SHOP CLEANLINESS

SUB SECTION - FORECOURT SHOP STANDARDS

SUB SECTION - CASHIER UNIFORM STANDARDS

SUB SECTION - CUSTOMER SERVICE

SUB SECTION - POS

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