PF8YXKJB

• Client Company Logo

  Media

• Document ID No.

• Client

• Title

• Operator

• Audit date

  Date
• Audit Location(s)
  Address

• Audit prepared by

• 

• NCG Group KmG | NCG Aviation
  Tel. +41 786855034
  
  
  E-Mail a.gallati@ncg-aviation.com
  Internet www.ncg-aviation.com

• This report has been prepared on the basis of information as made available to NCG. It provides basic information and is neither intended to provide any rights or causes of action, nor does it imply an express or implied warranty in relation to the Operator, its aircraft, its technical condition or aircraft documentation. NCG excludes any liability, under contract or law, for the contents hereof. All questions concerning this document should be addressed to NCG.

Operator Details

• Name of Operator / Auditees

• Contact Information of Auditee

• Main Office / Headquarter address
  Address

INTRODUCTION

Statement about regualtory Operational approval/declaration or AOC (if applicable)

• undefined

Statement Flight crew / Cabin Crew personnel qualifications

• undefined

Statement about Audit Conditions

• Aircraft Technical Status, MEL Items?

  Good

  Fair

  Poor

  N/A

• Audit checklist basis

  Select EU, EASA PART-CAT EU, EASA PART-M EU, EASA PART-145 EU, EASA PART-NCC EU, EASA PART-ARO EU, EASA PART-SPO US, FAR PART 135 US, FAR PART 91 IOMAR Aruba / AUA-OPS SMAR - San Marino BCAA - Bermuda other / pls. state IS-BAO IOSA / ISAGO

  • EU, EASA PART-CAT
  • EU, EASA PART-M
  • EU, EASA PART-145
  • EU, EASA PART-NCC
  • EU, EASA PART-ARO
  • EU, EASA PART-SPO
  • US, FAR PART 135
  • US, FAR PART 91
  • IOMAR
  • Aruba / AUA-OPS
  • SMAR - San Marino
  • BCAA - Bermuda
  • other / pls. state
  • IS-BAO
  • IOSA / ISAGO

Audit Result

• Areas, Procedures and Documents audited by NCG included the following:
  • Organization Structures and Organisation management manual (OMM), if applicable
  • OM-A, B, C and D, or PANS-OPS, NCC or EASA part CAT standards
  • AFM
  • QRH, EFB, Checklist
  • FDM (if applicable)
  • Flight preparation, briefings & execution
  • Flight Operations Manual, FCOM
  • Crew Training, Execution, Qualification, Knowledge level
  • Briefing pack, fuel, support documentation
  
  All these parts, on the basis of applicable EASA, FAA, ICAO regulations and best industry practice and we have reviewed the
  suitability of the infrastructure available to the operators staff, pilots and management personnel.
  1. Jumpseat / Flight deck observations during normal operations
  • Routine flights only - no line checks or training flights
  • No debriefings or post-flight interviews asking crews why they
  committed so many errors and/or undesired aircraft states
  2. Anonymous, confidential, and non-punitive data collection
  • No names, flight numbers, or other identifying information
  • Observer identity kept anonymous
  • Data used for safety purposes only – no disciplinary action
  3. Voluntary crew participation
  • Flight crews have the right to decline a LOSA observation
  • Typical denial rate is very low – 1 per 100 flights
  
  The supervision of the Operator’s activities lies with the competent National Aviation Authority (NAA).

LOSA Scoring Result

• Flight Operations Status

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Training

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Ground Operations / OCC

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Introduction, Definitions & Scoring

• NCG Opinion
  We express an opinion on the effectiveness of the Crew Flight Management in relation to the conduct of flights and in relation to safeguarding the value of aircraft operated by them.
  It is NCG’s opinion that the audited Crew, operates within the applicable regulatory framework. The standard of operations is expressed in an overall expressions, numbering, grading and overall wording as described within the report.

• City Pairs (e.g., PIT-CLT)

• A/C Type (e.g., 737-300)

• PF / PM

• Time from Pushback to Gate Arrival (Hours:Minutes)

• Late Departure? Delay Reason

• Years experience for all airlines PIC + Years in position for this A/C

• Years experience for all airlines SIC + Years in position for this A/C

• Cumulated Years in automated A/C (i.e. Glass Cockpit, PBN)

• Crew Familiarity (Crew has flown togehter before?)

Flight Operations

• Status FLIGHT OPERATIONS

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Description of the intended or conducted operations and standards

SOP

• Standard Operating Procedures (SOP) are, together with processes and procedures, the means by which aviation organisations standardise their flight operations activities. They may also refer to manufacturer or best industry practices.

• SOP availability and assurance

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• Performance calculation and IRT, OEI T/O & Approach, Landing

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• OEI company routes, Drift Downs, RTE selection | CMD confirmation & Situational Awareness

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• QRH, FCOM, Checklist update - in line with SOP

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• On board documentation oversight | JL / Return envelope inspection (Fuel, Oil, etc.), Time/Cycle recording and statistics | Emergency Bulletins communication

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Planning Stage | Behavioral Markers

• SOP BRIEFING | The required briefing was interactive and operationally thorough

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• PLANS STATED | Operational plans and decisions were communicated and acknowledged

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• WORKLOAD ASSIGNMENT | Roles and responsibilities were defined for normal and non-normal situations

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• CONTINGENCY MANAGEMENT | Crew members developed effective strategies to manage threats to safety

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Execution Stage | Behavioral Markers

• MONITOR / CROSSCHECK | Crew members actively monitored and cross-checked systems and other crew members

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• WORKLOAD MANAGEMENT | Operational tasks were prioritized and properly managed to handle primary flight duties

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• VIGILANCE | Crew members remained alert of the environment and position of the aircraft

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• AUTOMATION MANAGEMENT | Automation was properly managed to balance situational and/or workload requirements

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Review Stage | Modify Behavioral Markers

• EVALUATION OF PLANS Existing plans were reviewed and modified when necessary — Crew decisions and actions were openly analyzed to make sure the existing plan was the best plan

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• INQUIRY Crew members asked questions to investigate and/or clarify current plans of action — Crew members not afraid to express a lack of knowledge - “Nothing taken for granted” attitude

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• ASSERTIVENESS Crew members stated critical information and/or solutions with appropriate persistence — Crew members spoke up without hesitation

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Overall Flight

• This narrative should include your overall impressions of the crew.

• COMMUNICATION ENVIRONMENT | Good cross talk – flow of information was fluid, clear, and direct

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• LEADERSHIP | Captain showed leadership and coordinated flight deck activities | In command, decisive, and encouraged crew participation

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Findings on Flight Operations

• New Findings on Flight Operations

  Yes

  No

• Findings on FO

Predeparture / Taxi-Out

• Fueling

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Defect / MEL handling

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Cockpit Preparation

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Outside Check

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Loading

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Briefing

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• ENG Start and Taxi out

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• PAX Handling

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Your narrative should provide a context. What did the crew do well? What did the crew do poorly? How did the crew perform when confronted with threats, crew errors, and significant events? Also, be sure to justify your behavioral ratings.

Takeoff / Climb

• Line-Up

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Take-Off

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Initial Climb / Acceleration / Level Offs

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Your narrative should provide a context. What did the crew do well? What did the crew do poorly? How did the crew perform when confronted with threats, crew errors, and significant events? Also, be sure to justify your behavioral ratings.

Cruise

• MAX / Optimum Operating ALT

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Route Optimization, WX situation handling

  Yes

  No

• Your narrative should provide a context. What did the crew do well? What did the crew do poorly? How did the crew perform when confronted with threats, crew errors, and significant events? Also, be sure to justify your behavioral ratings.

Descent

• Was the approach briefed before the TOD? (Yes / No)

  Yes

  No

• Descend profile optimization

  Yes

  No

• Sterile cokpit below FL100?

  Yes

  No

• Explain why

• Your narrative should provide a context. What did the crew do well? What did the crew do poorly? How did the crew perform when confronted with threats, crew errors, and significant events? Also, be sure to justify your behavioral ratings.

Approach and Landing

• Your narrative should provide a context. What did the crew do well? What did the crew do poorly? How did the crew perform when confronted with threats, crew errors, and significant events? Also, be sure to justify your behavioral ratings.

• Approach type flown?

• Use of automation: Adequate use of equipment

  Yes

  No

• Configuration management: Optimization?

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Callouts, and S/A, Crew discipline

  Yes

  No

• Approach stable (latest 1000' AGL IMC, 500' AGL VMC)

  Yes

  No

• Engines spooled

  Yes

  No

• Safe landing technique

  Yes

  No

Taxi In | Parking

• Taxi Route, Vigilance, Discipline

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Parking

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Securing of Aircraft

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Training

• Status Training

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

Training Procedures & Records

• Training Records, UPRT, LVO etc.

• Licenses & Ratings valid

  Yes

  No

Dispatch | OCC

Flight Planning & Following

• This refers to the flight cycle from tactical planning through to after-flight administration.

• Your narrative should provide a context. What did the crew do well? What did the crew do poorly? How did the crew perform when confronted with threats, crew errors, and significant events? Also, be sure to justify your behavioral ratings.

OCC

• OCC Cooperation

  Select Exceeding, Leading Industry STD's | Outsanding Good | Above Industry STD's | Effective Average | Industry STD's | Adequate Below Industry STD's | Barely adequate Well Below Industry STD's | Safety Issue

  • Exceeding, Leading Industry STD's | Outsanding
  • Good | Above Industry STD's | Effective
  • Average | Industry STD's | Adequate
  • Below Industry STD's | Barely adequate
  • Well Below Industry STD's | Safety Issue

• Sales & ticketing process / liability limitations

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• Dispatch process / MX, DDL Item coordination

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

Flight Planning

• Briefing pack, overflight permits etc.

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• Destination Aerodrome, Alternate Selection & Service Supplier, Suitability Gerneral

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• FTL, FRM calculations & crewing

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• Fuel planning

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• ETOPS / EROPS Route and contingency planning (if applicable)

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• RTE, Matching a/c NAV Data Base?

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

• EFB Transfer / JL control

  Select Not Documented or Implemented Documented Implemented & Trained Exceeding Industry STD's not inspected / N/A / not accessible non-compliance observed

  • Not Documented or Implemented
  • Documented
  • Implemented & Trained
  • Exceeding Industry STD's
  • not inspected / N/A / not accessible
  • non-compliance observed

Findings GO

• New Findings on GO

  Yes

  No

• Findings on GO

• This audit report / survey is governed by the Contract terms and conditions as laid down in the Service Agreement between NCG and the client.

• Zürich, on

  Date

• Managing Director

  Sign

• The Operator shall be possession of either and AOC in case of commercial air transport and Operator Licence, as well as an associated CAMO (or competent National Aviation Authoirty (NAA) equivalent) approval. All documents are separately issued and need supervision of expiry (if applicable) and associated approval conditions.
  
  In case of private air transport, not for hire or reward, EASA rules require NCC declaration (if the aicraft operated fall under the applicable definitions), or compliance with NCO and applicable special operations specifications (i.e. Part-SPA, PBN, etc.) for the intended aircraft utilization.

Approvals

• Commercial Operation?

  Yes

  No

  N/A

NCC or eqivalent declaration

• Number

• Issue Date

• Validity

• Evidence

  Media

AOC

• Number

• Issue Date

• Validity

• AOC

  Media

Ops Specs

• Number

• Issue Date

• Validity

• Ops Specs

  Media

CAMO & CAME Approvals

• Number

• Issue Date

• Validity

• CAMO & CAME

  Media

Other Approvals and Certificates

• EFB

  Media

• Ops Manuals

  Media

• Various

  Media

Following documents were checked by the auditor

• List of Nominated persons, Organigram

  Yes

  No

  N/A

• Ops Manual Approvals

  Yes

  No

  N/A

• CAMO, CAME, Maintenance Program approval (if not listed earlier in AOC)

  Yes

  No

  N/A

• Radio Station Licese

  Yes

  No

  N/A

• Aircraft Documents, CoR's, CoA's, ARC's, Insurances, etc.

  Yes

  No

  N/A

• Mass & Balance record

  Yes

  No

  N/A

• Modification Log Book(s)

  Yes

  No

  N/A

• AD (airframe) listing and control (IT MX control proof acceptable)

  Yes

  No

  N/A

• AFM

  Yes

  No

  N/A

• Crew Manuals (Ops Manuals, SMS Manual, OMM, NASP, FCOM, CSPM, etc.)

  Yes

  No

  N/A

• DDL

  Yes

  No

  N/A

• accident, incident summary, investigation and statments

  Yes

  No

  N/A

• Mandatory occrrence reports, root cause analysis and / or risk assessments

  Yes

  No

  N/A

• Aircraft Damage / Repair Mapping, statements and Release to service forms, signature and stamps

  Yes

  No

  N/A

• Certificate of Company registration

  Yes

  No

  N/A

• The Auditor / inspector herewith states to have worked in a thoroughly manner, using all available documents, and resources for evidence retrieval.
  His judgement and assessments / valuations / scorings are offered in good faith and are not intended to be biased.

• Signature of Auditor

  Sign