Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Brief overview of business

  • Outline brief business overview

PLANNING

  • Do you have a long term planning process

  • Do you have 12 month plans

  • Do you review plans on a regular basis

  • Does your day to day activity reflect your plans

  • If you had structure to planning would that assist & if so how

  • Do you have governance systems in place (BOD AB)

  • Do Directors meet on a regular basis

  • Are there regular management meetings

SALES & MARKETING

  • Do you have a SM plan & what is an average sale

  • Do you have a prospecting plan

  • Do you measure SM activity

  • Do you know who,your target market is

  • Do you have an active referral process - what is the $ value of a lead

  • Do you loose customers or fail to convert sales - if so what is the cost of that to you

  • What is the biggest challenge in the SM area and how is that impacting on you

OPERATIONS

  • Is everyone's role well defined & if not what issue does that cause

  • Do you measure productivity

  • Are you recovering all billable hours and if not what is that $cost to you

  • Do you back cost / manage projects and if not what is that cost to you

  • Do you have a process to capture variations & if not what is the $cost to you

FINANCE & ADMIN

  • How accurate is GL

  • Do you run monthly management reports

  • Do you have cashflows / budgets

  • Do you have a process to measure stock turns - can you reduce stock & if so now much $ would that save

  • Do you have a process for AR

  • Do you have a process for AP

  • Could you ever fail to invoice & if so what would the $cost be

  • Is there a clear separation of duties

  • Do you know your key numbers, GP%, GP required etc

  • Do you cost recover / disbursements etc

PROFITABILITY

  • Is the company as profitable as it could be & if not why

  • Do you know what activity generates the most profit for you

CHALLENGES

  • If there was a major challenge what would it be and what's the $cost of that

  • How is that challenge affecting the company

  • People often know what to do but don't implement well - how well do you implement

  • Who holds key people in business accountable

  • What difference would it make if you could solve challenges above

OPPORTUNITY TO DRIVE MORE INCOME

  • If you put processes in place what additional $ could you get into business - what difference would that make

FINAL QUESTIONS

  • Questions for me

  • If you were to start working with me when would you want to start

  • My suggestion

  • Next meeting date

  • Key action steps to be completed - when

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.