Plus Four Review Meeting (Acq & NB) v1.1

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Health Check

• Comments on customer offer

• Instock result

Scope review

• Has the scope been fully delivered?

  Yes

  No

  N/A

• Details

• Was PC achieved?

  Yes

  No

  N/A

• Which suppliers/contractors impacted?

Design Drawings

• Has the CAD been delivered to the agreed drawing?

  Yes

  No

  N/A

• Has the as built CAD been uploaded to portal?

  Yes

  No

  N/A

Project Handover

• Has FMSS handover taken place (including refrigeration handover)?

  Yes

  No

  N/A

Two Part Snagging and Extras list

• Has all the snagging been completed?

  Yes

  No

  N/A
Outstanding Snag

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  Media

• Have all the extras been completed?

  Yes

  No

  N/A
Outstanding Snag

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  Media

• Is the store defect free (associated construction items)?

  Yes

  No

  N/A
Outstanding Snag

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  Media

Post launch maintenance call outs

• Has there been any maintenance call outs since launch?

  Yes

  No

  N/A

• How many?

• Do they relate to fit out works?

  Yes

  No

  N/A

• Details

Lessons learned

• On a scale of 1-10 where 1 is largely disagree and 10 is totally agree, how would you rate the following?

• I was given satisfactory notice of the works

• Comments

• I was consulted about the scheme during the process

• Comments

• Any issues I raised was dealt with to my satisfaction

• Comments

• I was given satisfactory notice of the works

• Comments

• The contractors operated in a respectful manner

• Comments

• Business disruption was kept to a minimum

• Comments

• The site was handed over daily clean and safe

• Comments

• The works met my expectations

• Comments

• Overall I was very happy with the service from the estates team during the works

• Comments

• Overall I was very happy with the service from the RPM / CM

• Comments

• Overall I was very with the service from the project support co-ordinator

• Comments

• The briefing pack was a useful tool to support during the fit out

• Comments

• The retail POW reflected the construction programme

• Comments

• The project detail was provided in a clear and informative manner.

• Comments

• Customer availability is at an acceptable level

• Comments

• Legacy stock has been cleared to an acceptable level

• Comments

• Operations fully supported during the fit out

  Yes

  No

  N/A

• Have there been any customer accidents related to the fit-out

  Yes

  No

  N/A

• Have there been any colleague accidents related to the fit out

  Yes

  No

  N/A

• Have there been any near misses related to the fit out

  Yes

  No

  N/A

• Are all fire extinguishers in place with signage

  Yes

  No

  N/A

• Has the health and safety file been left at store (PSC to check office and have vision of file)

  Yes

  No

  N/A

• Any other comments or findings that can assist estates services on improving?

Sign off

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  Sign

Photographs

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  Media