Contact Emergency Services (See Contacts Section)
Contact the Initial contacts( See Contacts Section)
Initiate Site Control and determine if the site should be shut down
Make certain that all employees are accounted for.
Notify the second line notifications (See Contacts Section)
Notify the owner/developer of the project.
Ensure telephone or other communication device coverage at the site
Determine what happened, when and where it happened, and who is involved.
Inform personnel to direct requests for information to you.
Post workers to restrict entry into the site. And to assist evacuation if required
Establish a command center.
Select a temporary spokesperson with the assistance of the team leader.
Make sure nothing is moved or disturbed that could be classified as evidence.
Verify the current status of the site (shut down?). Maintenance required
Advise the team administrator and concierge where to route calls.
Identify and plan for any potential spin-off crises.
Notify insurance broker and company (ies) (See contacts section)
If there is an employee injury/fatality, determine who will notify spouse(s)/families.
A fatality may require a personal visit.
Identify any non-employee injury/fatalities. If an injury/fatality occurs to another contractor's employee, it is that contractors responsibility to notify the spouse/family. If a non-employee is hurt or killed, allow the authorities to make the notification.
Inform any surrounding areas that may be affected by the incident.
Gather number/names of injured and/or fatalities and obtain phone numbers of the family members to be notified. Contact the team leader to determine who should notify the families.
Debrief workers who witnessed the accident.
If necessary, initiate a post accident drug/alcohol test.
Contact H&S within 8 hours of a fatality and/or employees requiring hospitalization.
Initiate a third party investigation team to work in tandem with authorities.
Designate someone to stay with the injured workers at the hospital until family members arrive.
Document the incident in writing
Write, and get clearance for, all statements and releases.
Designate someone to screen your calls from the news media.
Create media log sheets (create in advance).
Anticipate media questions. If possible, role play a media interview before going live.
Assemble any necessary background information and literature.
If you elect to give the media a tour, make sure that the area is safe and
that they are escorted by a company rep. Issue safety equipment and require a hold harmless to be signed if necessary.
Instruct reporters on your safety procedures before going on-site. Ask them to leave if they violate procedures.
Advise reporters of a time and place for future updates.
Follow-up on additional media inquiries.