Title Page
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Site conducted
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Name of Hotel
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Conducted on
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Prepared by
GENERAL INFORMATION
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How many floors does the hotel have
- Ground floor only
- Ground floor and one floor above
- Ground floor and two floors above
- Ground floor and three floors above
- Ground floor and four floors above
- Ground floor and five floors above
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How many rooms does the hotel have
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How many public staircases does the hotel have
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How many assigned emergency staircases does the hotel have
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Total number of staircases that can be used in an emergency evacuation
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How many public exits does the hotel have
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How many assigned emergency exits are there
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Total number of exits that can be used in an emergency evacuation
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Does the hotel have a public health permit to operate
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Does the hotel have a public health certificate
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Does the hotel have a public health certificate for the swimming pool
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Is there a fence surrounding the property
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Does the hotel have security controlled access onto the property
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Does the hotel have a maintenance program/ maintenance department in place to maintain standards of the hotel
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Does the hotel have public liability
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Expiry date of the public liability
DOCUMENTED SAFETY PROCEDURES AND PROTOCOLS
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Does the hotel have a health and safety file
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Does the hotel have trained fire marshals
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Does the hotel have trained first aiders
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Does the hotel have trained health and safety representatives
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Are provisions made for evacuations relating to to guests with special needs (eg: elderly, disabled guests)
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Are front of house staff adequately trained in guest-response protocols to relate to potential liability scenarios ie: loss of property, personal injury etc
EMERGENCY PLANNING AND PREPAREDNESS
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Is there a written emergency disaster/evacuation plan
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Is the emergency disaster/evacuation plan compliant and up to date (Reviewed once a year)
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Has the emergency disaster/evacuation plan been submit to the fire department for approval
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Are evacuation drills conducted annually or as per required municipal by-laws
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Are external emergency services advised of the evacuation drills
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Are external emergency services invited to the evacuation drills
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When was the last evacuation drill
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Is a report submitted to senior management on results of the drill
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Have disabled guest records been identified in some format to aid in an evacuation
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Have telephone operators been trained in telephone emergency procedures
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Does the plan include placing displaced guests with other hotels or establishments to provide assistance if required
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Is there a written procedure outlining manual check in/check out system in the event that the computer systems are compromised or shut down
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Is there a premises-wide PA system to adequately allow for broad-based evacuation or notification to hotel occupants
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Does the hotel have 24 hour monitoring/control room for any emergency situations
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Does the hotel 24 hour monitoring/control room have procedures to call in the fire department, medical, police in an emergency situation
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How far is the nearest hospital from the hotel
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How far is the nearest police station from the hotel
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How far is the nearest fire department from the hotel
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Does the hotel have a legionella program in place
STAFF
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All staff have and wearing uniforms
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All staff have and wearing name tags
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All staff are well presented
PARKING
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Is parking provided next to the building
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Is there designated disabled parking
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Is signage attached to the disabled parking to identify it as a disabled parking
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Is there adequate night light to illuminate the parking
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Is the parking area kept clean from rubbish and debris
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Is there security assigned to the parking area
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Are pathways provided adequately for movement including disabled persons
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Are pathways in good state of repair
ENTRANCE
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Is there liability signage located at the front entrance
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Entrance doors in good state of repair
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Is there automated doors for allowing disabled guests ease of access
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Is there security at the front reception area
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Floors are clean and free of trip hazards
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Step free access for wheelchair access
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Ramped access areas for wheelchair access to various amenities on the ground floor
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Counters and other furniture cleaned on a regular/scheduled basis
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Is there adequate lighting
EMERGENCY STAIRWAYS
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Are emergency doors leading to any staircase clear of obstruction
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Are emergency staircase doors self-closing
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Are all emergency staircases clear of obstructions
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Do emergency doors open out with the path of travel
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Is there adequate signage to identify the emergency staircase
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Are handrails fitted to the staircase
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Is the emergency staircase well lit
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Is there signage posted in the stairways indicating path of travel
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Is there emergency lighting within the stairways
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Do stairways lead out to open air areas away from the building
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Are there any dead end corridors of more than 10 metres within the hotel
EMERGENCY SYSTEMS
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Does the hotel have a fire alarm system
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Is the fire alarm system automatic
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Is the fire alarm system set up to be monitored by staff
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Is the fire panel serviced
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Does the hotel have a evacuation system
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Does the hotel have an addressable PA system
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Does the hotel have a fire sprinkler system
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Is the sprinkler system a full or partial system
- Full System
- Partial System
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A partial system is whereby the immediate area sprinkler system is activated. A full system is whereby the entire system activates
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Is the sprinkler system inspected on a regular/scheduled basis
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Is a register/records kept for the inspections/services/maintenance of the sprinkler system
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Does the hotel have mobile fire extinguishers/ fire hoses assigned to relevant areas
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Are mobile fire extinguishers/ fire hoses checked on a monthly basis by the fire marshals or external service provider
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Are mobile fire extinguishers/ fire hoses/ hydrants inspected/serviced on an annual basis from a registered external service provider
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Are mobile fire extinguishers/ fire hoses sealed for use
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Is a register kept of the services and checks for the fire extinguishers/ fire hoses
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Are smoke detectors located in:
- Guest rooms
- Hotel passages
- Gym facilities
- Public areas
- Back of house areas
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Are smoke detectors checked and serviced on a six month basis
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Are smoke detectors linked to the fire panel
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Does the smoke detectors have a back up system in an event of power failure
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Is a register kept of the services and checks of the smoke detectors
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Is there emergency lighting located in the hotel in an emergency
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Are there manual break boxes located in the hotel in case of a fire
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Are emergency doors able to open (If locked for security reasons, are guests able to open the door using a key, breaking the green break box or by other means)
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Do final exit doors have signage stating 'Keep Clear, Emergency Exit" on the outside
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Does the final exit door lead into an outdoor open area
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Is there a designated assembly point
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Is the assembly point/ directional signage identifiable as you exit the final door
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Is the assembly point/ directional signage identifiable as you exit the final door in a night evacuation
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Are there emergency phones located within the hotel for guests to use
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Are emergency phones in good state of repair
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Are emergency phones checked on a regular/scheduled basis
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Inter-leading fire doors self-close in the event of a fire activation
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Are fire box break glass units found throughout the hotel to enable a person to activate in case of a fire
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Are green break boxes units found next to critical exit doors
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Is the hotel monitored 24 hours a day via a central control/command room
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Is the emergency signage adequate in identifying all relevant emergency systems
LIFTS
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How many lifts does the hotel have for public use
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How many service lifts does the hotel have
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Does the lift have supervisory signage concerning children
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Does the lift have signage stating that is not to be used in the event of fire
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Does the lift have a load rating visible
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Does the lift have an emergency number located in the lift to contact the front desk
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Does the lift have an emergency two way camera for emergency communication
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Button lighting working
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Lift is on a maintenance schedule
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Does the lift automatically return to the ground floor in the event of an emergency
HOTEL PASSAGES
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Passages clear of hazardous obstructions
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Flooring/carpeting in good state of repair
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Emergency exit signs visible
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No articles are stored within any assigned emergency cabinets/areas
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Lighting is adequate for public use
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All distribution boards locked and secure
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All distribution boards wiring secure
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Distribution board cabinets clear of any stored articles
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Housekeeping storerooms clean and free from any relevant hazards
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Maintenance storerooms clean and free from any relevant hazards
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Hotel storerooms clean and free from any relevant hazards
ROOMS GENERAL
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Are rooms air conditioned
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Guests able to independently control their own air conditioning
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Does the system shutdown automatically in the event of a fire
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Does the hotel have assigned smoking rooms
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How many rooms are assigned smoking rooms
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Does the hotel have assigned disabled rooms
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How many disabled rooms does the hotel have
DISABLED ROOMS
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Is there a procedure in place to allow a guest to phone in ahead of time in discussing the need to reserve the room
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Where are the disabled rooms located
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Room number to be inspected
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Does the hotel allow guide dogs for the visually impaired
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Does the hotel provide amenities for guide dogs ie: water bowls for the dogs
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Is the entrance door/ internal doors wide enough to allow ease of access (min 750 mm)
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Is the floor tiled or carpeted
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Is the door slow to allow entry and to self close
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Are door handles conducive to allow ease of handling such as lever type handles
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Does the door have low level peep hole
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Are internal spaces sufficient to allow ease of access
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Is there communication facilities to allow ease of use for the guest to contact the front desk
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Are light, air con switches and electrical outlets at acceptable height for ease of reach
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Is the height of the bed adequate to transition to and from the guests wheelchair
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Is the size of the bed adequate for sleeping
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People with limited mobility tend to have spasms and require different movements when wanting to turn over
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Is the desk of acceptable height to adequately fit the wheelchair
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Is furniture easily movable for a person in a wheelchair
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is the bed accessible from both sides of the bed
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Are amenities such as cups, ironing board within acceptable reach for the guest
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Is there an adjustable cupboard rail or hangar bar/ low hanging coat hanger
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Can the guest easily close the curtains/ is there a curtain handle
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Can the guest easily access the bathroom
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Does the bathroom have acceptable space to be able to move around without difficulty
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Is there a wheeled shower
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Does the shower have sufficient and adequate hand bars
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Does the hand bars have adequate grip to avoid slipping when in the shower
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Is there a shower seat and is it easily transferable for the guest
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Does the seating allow vertical comfort ie: no bars in the way of a guests back
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Are wash amenities close enough to access while in the shower
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If there is a bath, does the bath have sufficient hand bars
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Ease of access to use the basin
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Is the counter of the basin at an acceptable height
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Is piping under the basin hidden away to avoid hot pipe burning
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Are cupboards/ drawers accessible in the bathroom
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Are towel rails at an acceptable height
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Is the mirror at an acceptable height
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Is there a full length mirror for the guest
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Taps have lever styled handles
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Does the toilet have hand bars to allow transfer from the guests wheelchair
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Does the toilet have a lever styled flush handle or other acceptable flushing mechanism
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Are the amenities in the bathroom distinguishable for the visually impaired ie: rubber bands on the amenities
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Does the bathroom have braille or other means to identify different taps
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Is there a light or other forms of communication for the hearing impaired in an emergency evacuation
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Is there a light or other form of communication for the hearing impaired to allow the guest to know that someone is at the door
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Is the door in good state of repair
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Door mechanism working correctly and locks securely
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Emergency evacuation map placed behind the door
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General maintenance is done
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Housekeeping is done and maintained
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Air Conditioning is working correctly
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Air Conditioning vents clean
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All doors and windows open and close properly
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All doors and window locking mechanisms working correctly
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Does the window have a child locking mechanism (floor dependent)
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All electrical wall plugs and cables in good state of repair
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All ceiling lights and lamps working
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Curtains free from dust
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Carpets free from trip hazards
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Side skirting free from dust
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Bath in working order
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Bath in good state of repair
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Basin in working order
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Basin in good state of repair
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Shower in working order
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Shower in good state of repair
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Toilet in working order
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Toilet in good state of repair
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Bathroom tiles in good state of repair
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Is there mould build up in the bathroom
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Any visible leaks, flaking of the walls or ceiling
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Corner tiles free from grime and dirt
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Telephone line to reception working
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Numbers attached to telephone denoting service
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All waste removed from the room
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Smoke detector in good state of repair
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Sprinkler unit in good state of repair
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Does the room have a balcony
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Does the balcony door locking mechanism working properly
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Does the balcony railing have sufficient preventative measures to prevent falling
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Does the balcony allow wheeled access onto the balcony
ROOM 1
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Room number being inspected
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Door in good state of repair
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Is the door self-closing
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Door mechanism working correctly and locks securely
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Does the door have a chain latch or double locking system
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Does the door have a peep hole
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Emergency evacuation map placed behind the door
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General maintenance is done
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Housekeeping is done and maintained
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Air Conditioning is working correctly
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Air Conditioning vents clean
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All doors and windows open and close properly
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All doors and window locking mechanisms working correctly
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Does the window have a child locking mechanism (floor dependent)
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All electrical wall plugs and cables in good state of repair
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All ceiling lights and side lamps working
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Curtains free from dust
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Carpets free from trip hazards
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Side skirting free from dust
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Bath in working order
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Bath in good state of repair
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Basin in working order
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Basin in good state of repair
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Shower in working order
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Shower in good state of repair
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Toilet in working order
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Toilet in good state of repair
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Bathroom tiles in good state of repair
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Is there mould build up in the bathroom
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Any visible leaks, flaking of the walls or ceilings
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Corner tiles free from grime and dirt
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Telephone line to reception working
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Numbers attached to telephone denoting service
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All waste removed from the room
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Smoke detector in good state of repair
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Sprinkler unit in good state of repair
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Does the room have a balcony
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Does the balcony door locking mechanism work properly
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Does the balcony railing have sufficient preventative measures to prevent falling
GYM FACILITIES
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Are there rules posted for use of gym equipment
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Is their liability signed posted on entry to the gym
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Is a minimum age restriction posted
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Are there operating hours of the gym posted
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Is equipment checked regularly/scheduled basis
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Is water or refreshment facilities provided for the guests
LAUNDRY FACILITIES
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Are strict soiled clothing and linen procedures in place and followed by laundry personnel
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Is PPE provided and worn when handling soiled linen
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Is dirty linen separated from clean linen at all times
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Soiled linen kept covered in plastic bags or containers at all times with its handling
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Soiled linen cleaned separately from dirty linen at high temperatures
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All linen folding surfaces cleaned daily with a cleaning solution
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All machinery appliances under maintenance schedule
POOL AREA
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Is the pool area enclosed to restrict unauthorised access
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Is pool access controlled
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Are the swimming rules posted at entry
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Is there time access periods for the use of the pool
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Is liability signage posted at entry
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Are there depth indicators located around the pool indicating the depth of the water
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Is there a lifeguard on duty
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If a lifeguard not duty, please provide details as to why
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Is the water tested on a regular/scheduled basis
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Are records kept of test results
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Are all pool drains covered
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Is the pool pump under maintenance schedule
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Is there a procedure in place for dealing in removal of faecal and vomitus incidents in the swimming pool
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All pool chemicals appropriately and safely stored
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All electrical appliances in good state of repair
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All furniture in good state of repair
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All walk areas around the pool, including tiles, free from any hazard
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All food and drink services to poolside area done so in break proof (non-glass) receptacles
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Is there a kiddies pool
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Kiddies pool is separated from the main pool
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Is there life saving equipment ie: float ring etc, assigned to the pool area
GARDENS
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Are tree branches checked and routinely trimmed
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Are all pesticides, fertilizers used stored in a responsible manner
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Are all pathways adequately lit
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All lighting in adequate state of repair
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Are pathways of slip-proof contruction
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All garden furniture checked on a regular/scheduled basis
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All grass areas maintained
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Any no go areas adequately display signage
RESTAURANT, BARS AND KITCHEN AREAS
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Does the kitchen have a Certificate of Acceptability
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Is there a food safety program in place
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Does the food safety program record results of findings
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Does the kitchen get inspected by an external auditing company to monitor hygiene and food safety standards
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What is the name of the company
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When was the last audit conducted
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What was the percentage results
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Are all kitchen staff trained in food hygiene practices
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Are all staff wearing appropriate PPE
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Staff know emergency procedures
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Is there a fire suppression system in place
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Are the nozzles of the fire suppression system pointing in the correct direction
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Do staff know how to manually activate the system if need be
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Is the fire suppression control panel in the cocked/ ready position
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Is there a gas detection system in place
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Is the gas detection system functioning correctly
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Is there an emergency gas switch off/ isolation valve
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Do all staff know where the isolation valve is located
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Do the staff know the shutdown procedures in the event of an emergency
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Are there fire blankets positioned near the hot areas
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Are there fire extinguishers positioned in the kitchen with at least one Co2 extinguisher
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Are the fire extinguishers free of obstruction
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Are the emergency exits clear of any obstruction
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Is there visible emergency exit signage throughout the restaurant
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Is there a maintenance program in place for any maintenance related issues
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All glass panels have visible strips at eye level
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All restaurant furniture in good state of repair
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Is the restaurant floor area free from trip hazards
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Condiments and eating utensils visibly clean
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All food serving areas clean
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Lighting fixtures adequate and in good state of repair
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Pest control measures in place
OFFICES
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Office doors in good state of repair
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Door access control working correctly
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Office walls, ceilings and floor in good state of repair
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All furniture in good state of repair
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No loose wiring that may pose as an electrical hazard
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Floor clear of any trip hazards
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Lighting in good state of repair
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Electrical wall plugs in good state of repair
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Any electrical wall plugs overloaded
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Emergency signage visible
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Emergency equipment free from obstruction
SHUTTLE SERVICE AND VEHICLES
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Is there a daily vehicle checklist done for each vehicle in operation
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On the day of inspection, has a checklist been done
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Are vehicles been serviced
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When was the last service
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When is the next service due
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Does the vehicle have a current licence disc
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Does the driver have a PDP
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Does the vehicle have a fire extinguisher in date
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Are all seats in good state of repair
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Is vehicle in an acceptable state of operation
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Is there a daily checklist done for each trailer in operation
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Does the trailer have a current licence disc
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Is the trailer in an acceptable state of operation