Information

  • Audit Title

  • Conducted on

  • Prepared by

  • Occupancy

  • Expected VIP

Outside Premesis

Car Park L2 - L5

  • Car park Cleanliness

  • Barrier Gate in Good Condition

  • Light arrangement

  • Security on duty Attentiveness

  • Premium Parking Arrangement

  • Staff Entrance

  • Hotel rooftop and building sign lit

Public area / Lobby

  • Guests waiting for rooms

  • Recovery / Solution / Reason

  • Lobby Cleanliness

  • Public Restrooms (Lobby) Cleanliness

  • Correct Temperature

  • Staff Appearance

  • Public Area Music

  • Plants fresh and healthy

  • Public Restroom (Banquet) Cleanliness

FNB Outlets

  • VIP Guests in outlets

Pullman Kitchen / Dining Room

  • Cleanliness

  • Staff Uniform and Attentiveness

Le Cafe

  • Cleanliness

  • Staff Uniform and Attentiveness

Drinking Ape Bar

  • Cleanliness

  • Staff Uniform and Attentiveness

Banquets

  • Functions / Events

  • VIP

GYM

  • GYM Cleanliness

  • Staff Uniform and Attentiveness

  • GYM Equipment in good condition

SPA

  • SPA Cleanliness

  • Staff Uniform and Attentiveness

Swimming Pool

  • Swimming Pool

  • Jacuzzi in good condition

  • Pool Restrooms Cleanliness

Kitchen and Stewarding

  • PK Kitchen Cleanliness

  • Banquet Kitchen Cleanliness

  • PK Stewarding Area Cleanliness

  • Garbage room arrangement

Locker Rooms

  • Male

  • Female Cleanliness

Guest Rooms

  • Guests Floors Cleanliness

Back of the house - Admin office

  • Fire Panel in 100% operating condition

  • CCTV System in good condition

  • Receiving Area Closed

  • Housekeeping on Duty attentiveness

  • Engineering on Duty attentiveness

  • Back of the house corridor

  • Admin Offices - 1M - Staffs still working

  • Check one First Aid kit

Le Chill Cafe (Canteen)

  • Food Condition

  • Cleanliness

Laundry

  • Laundry Cleanliness

  • Laundry equipment in good condition

Store Room

  • Stores Secured and Locked after closing hours

  • Issued store room items properly recorded

  • Store room key issued only with proper authorization after closing hours

Executive Lounge

  • Cleanliness of Buffet Counter

  • Cocktails is properly setup

  • Buffet cutlery well organized

  • Floor are clean

  • Carpet cleanliness

  • No cobwebs

  • Cleanliness of windows, glass door, and glass panels

  • Decor not dusty

  • Toilet condition

  • Lightings

  • Meeting room clean and organized

  • Balcony is clean

  • Plants are fresh

Guests Engagement and Feedback / Courtesy Call

Guests No. 1

  • Guests Name

  • Company Name

  • Room Number

  • Number night(s)

  • Comments / Feedback

Guests No. 2

  • Guests Name

  • Company Name

  • Room Number

  • Number night(s)

  • Comments / Feedback

Guests No. 3

  • Guests Name

  • Company Name

  • Room Number

  • Number night(s)

  • Comments / Feedback

Guests No. 4

  • Guests Name

  • Company Name

  • Room Number

  • Number night(s)

  • Comments / Feedback

Guests No. 5

  • Guests Name

  • Company Name

  • Room Number

  • Number night(s)

  • Comments / Feedback

Staffs Engagement

Staff 1

  • Name

  • Comments / Feedback

Staff 2

  • Name

  • Comments / Feedback

Sign Off

  • Select date

  • Add signature

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