PMW MOD CHECK LIST

• Audit Title

• Conducted on

  Date

• Prepared by

• Occupancy

• Expected VIP

Outside Premesis

Car Park L2 - L5

• Car park Cleanliness

  Good

  Normal

  Dirty

• Barrier Gate in Good Condition

  Yes

  No

  N/A

• Light arrangement

  Good

  Normal

  Need Improvement

• Security on duty Attentiveness

  Good

  Normal

  Need Improvement

• Premium Parking Arrangement

  Good

  Normal

  Need Improvement

• Staff Entrance

  Safe

  At Risk

  N/A

• Hotel rooftop and building sign lit

  Yes

  No

  N/A

Public area / Lobby

• Guests waiting for rooms

  Yes

  No

  N/A

• Recovery / Solution / Reason

• Lobby Cleanliness

  Good

  Normal

  Dirty

• Public Restrooms (Lobby) Cleanliness

  Good

  Normal

  Dirty

• Correct Temperature

  Yes

  No

  N/A

• Staff Appearance

  Good

  Normal

  Need Improvement

• Public Area Music

  Yes

  No

  N/A

• Plants fresh and healthy

  Yes

  No

  N/A

• Public Restroom (Banquet) Cleanliness

  Good

  Normal

  Dirty

FNB Outlets

• VIP Guests in outlets

Pullman Kitchen / Dining Room

• Cleanliness

  Good

  Normal

  Dirty

• Staff Uniform and Attentiveness

  Good

  Normal

  Need Improvement

Le Cafe

• Cleanliness

  Good

  Normal

  Dirty

• Staff Uniform and Attentiveness

  Good

  Normal

  Need Improvement

Drinking Ape Bar

• Cleanliness

  Good

  Normal

  Dirty

• Staff Uniform and Attentiveness

  Good

  Normal

  Need Improvement

Banquets

• Functions / Events

  Yes

  No

• VIP

GYM

• GYM Cleanliness

  Good

  Normal

  Dirty

• Staff Uniform and Attentiveness

  Good

  Normal

  Need Improvement

• GYM Equipment in good condition

  Yes

  No

  N/A

SPA

• SPA Cleanliness

  Good

  Normal

  Dirty

• Staff Uniform and Attentiveness

  Good

  Normal

  Need Improvement

Swimming Pool

• Swimming Pool

  Good

  Normal

  Dirty

• Jacuzzi in good condition

  Yes

  No

  N/A

• Pool Restrooms Cleanliness

  Good

  Normal

  Dirty

Kitchen and Stewarding

• PK Kitchen Cleanliness

  Good

  Normal

  Dirty

• Banquet Kitchen Cleanliness

  Good

  Normal

  Dirty

• PK Stewarding Area Cleanliness

  Good

  Normal

  Dirty

• Garbage room arrangement

  Good

  Normal

  Need Improvement

Locker Rooms

• Male

  Good

  Normal

  Dirty

• Female Cleanliness

  Good

  Normal

  Dirty

Guest Rooms

• Guests Floors Cleanliness

  Good

  Normal

  Dirty

Back of the house - Admin office

• Fire Panel in 100% operating condition

  Yes

  No

  N/A

• CCTV System in good condition

  Yes

  No

  N/A

• Receiving Area Closed

  Yes

  No

  N/A

• Housekeeping on Duty attentiveness

  Good

  Normal

  Need Improvement

• Engineering on Duty attentiveness

  Good

  Normal

  Need Improvement

• Back of the house corridor

  Good

  Normal

  Dirty

• Admin Offices - 1M - Staffs still working

  Yes

  No

• Check one First Aid kit

  Yes

  No

  N/A

Le Chill Cafe (Canteen)

• Food Condition

  Good

  Normal

  Need Improvement

• Cleanliness

  Good

  Normal

  Dirty

Laundry

• Laundry Cleanliness

  Good

  Normal

  Dirty

• Laundry equipment in good condition

  Yes

  No

  N/A

Store Room

• Stores Secured and Locked after closing hours

  Yes

  No

  N/A

• Issued store room items properly recorded

  Yes

  No

  N/A

• Store room key issued only with proper authorization after closing hours

  Yes

  No

  N/A

Executive Lounge

• Cleanliness of Buffet Counter

  Yes

  No

  N/A

• Cocktails is properly setup

  Yes

  No

  N/A

• Buffet cutlery well organized

  Yes

  No

  N/A

• Floor are clean

  Yes

  No

  N/A

• Carpet cleanliness

  Yes

  No

  N/A

• No cobwebs

  Yes

  No

  N/A

• Cleanliness of windows, glass door, and glass panels

  Yes

  No

  N/A

• Decor not dusty

  Yes

  No

  N/A

• Toilet condition

  Good

  Normal

  Dirty

• Lightings

  Good

  Normal

  Need Improvement

• Meeting room clean and organized

  Yes

  No

  N/A

• Balcony is clean

  Yes

  No

  N/A

• Plants are fresh

  Yes

  No

  N/A

Guests Engagement and Feedback / Courtesy Call

Guests No. 1

• Guests Name

• Company Name

• Room Number

• Number night(s)

• Comments / Feedback

Guests No. 2

• Guests Name

• Company Name

• Room Number

• Number night(s)

• Comments / Feedback

Guests No. 3

• Guests Name

• Company Name

• Room Number

• Number night(s)

• Comments / Feedback

Guests No. 4

• Guests Name

• Company Name

• Room Number

• Number night(s)

• Comments / Feedback

Guests No. 5

• Guests Name

• Company Name

• Room Number

• Number night(s)

• Comments / Feedback

Staffs Engagement

Staff 1

• Name

• Comments / Feedback

Staff 2

• Name

• Comments / Feedback

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