Information
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Document No.
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CWY-CID
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Conducted on
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Prepared by
Software Install
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Games, MSN explorer, and messenger disabled under add/remove programs-windows features (WindowsXP only)
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RMS installed including the scanned documents installer and XPS viewer-(if WindowsXP)
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DVD and Roxio installed (for Dell or HP)
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Offline files / sync disabled?
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iTunes installed?
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Adobe Reader, Java and Flash Player installed?
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Updates for Adobe Reader, Flash Player, and Java disabled?
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Bomgar installed and setup with user information in the rep console?
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Microsoft office installed (make sure to choose full or complete install)?
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Microsoft Office is activated and verified to make sure activation took?
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If office 2003, is the 2007 compatibility pack installed?
Windows updates
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Windows Essentials / windows live / bing bar and bing desktop updates hidden and not installed?
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All other available Microsoft updates installed?
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Automatic updates disabled and uncheck box to allow all users to install updates.
Once joined to domain
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Audit current computer and compare software installs to ensure all software is reinstalled
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Sophos antivirus installed?
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Webcam and signature pad setup and tested (CID Sgt. and admin assistant only)
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Any available DVR codecs installed, also VLC media player and DIVX?
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Disable all forms of sleep/hibernate (if windowsXP this must be under every login).<br>
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Kyocera TWAIN driver installed and configured to work with RMS?
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User has standard user rights?
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Desktop icons for word, excel, outlook, helpdesk, copied to all users desktop?
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Current version of Quest Password Manager installed?
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RMS tested?
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User setup to print to network printers in their dept (local printers if they have one)?
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Setup mapped network drives?
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Email setup?
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If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)
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Out and About installed and setup?
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Milestone Camera software installed and server IP address entered, user logged in (to save settings)
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Voice recorder installed and plugged into any front facing/side USB ports?<br>(Must be plugged into any USB port that is easily accessible by the detective-will prompt for admin rights)
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Scan system into helpdesk - verify it scanned successfully
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If new system, enter monitors, etc into helpdesk.