Information
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Document No.
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CWY-PD
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Conducted on
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Prepared by
Software Install
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Games, MSN explorer, and messenger disabled under add/remove programs-windows features (WindowsXP only)
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RMS installed including the scanned documents installer and XPS viewer-(if WindowsXP)
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MDIS installed and setup (SGT, LT, and MAJOR only)? No terminal ID needs to be set.
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DVD and Roxio installed (for Dell or HP)
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iTunes installed? (Usually Sgt, Lt, Maj)
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Adobe Reader, Java and Flash Player installed?
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Updates for Adobe Reader, Flash Player, and Java disabled?
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Bomgar installed and setup with user information in the rep console?
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Microsoft office installed (make sure to choose full or complete install)?
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Microsoft Office is activated and verified to make sure activation took?
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If office 2003, is the 2007 compatibility pack installed?
Windows updates
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Windows search (XP only) / windows live not installed?
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All other available Microsoft updates installed?
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Automatic updates disabled and uncheck box to allow all users to install updates.
Once joined to domain
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Audit current computer and compare software installs to ensure all software is reinstalled
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Easy Street Draw installed and activated over the Internet?
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Sophos antivirus installed?
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Offline files / sync disabled?
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Disable all forms of sleep/hibernate (if windowsXP this must be under every login).<br>Set the screen options to do nothing when lid is closed or power/sleep button pressed.<br>Prompt for password when resume from standby unchecked.<br>
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User has standard user rights, RMS & MDIS tested
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Desktop icons for word, excel, outlook, helpdesk, copied to all users desktop?
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Current version of Quest Password Manager installed?
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User setup to print to network printers in their dept (local printers if they have one)?
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Mapped network drives setup?
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Email setup?
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If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)
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Milestone Camera software installed if user has access to cameras? (Usually Sgt, Lt, Maj) & server IP address entered, user logged in (to save settings)
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PowerDMS installed?
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Scan system into helpdesk - verify it scanned successfully
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If new system, enter monitors, etc into helpdesk.