Games, MSN explorer, and messenger disabled under add/remove programs-windows features (WindowsXP only)
RMS installed including the scanned documents installer and XPS viewer-(if WindowsXP)
MDIS installed and setup (SGT, LT, and MAJOR only)? No terminal ID needs to be set.
DVD and Roxio installed (for Dell or HP)
iTunes installed? (Usually Sgt, Lt, Maj)
Adobe Reader, Java and Flash Player installed?
Updates for Adobe Reader, Flash Player, and Java disabled?
Bomgar installed and setup with user information in the rep console?
Microsoft office installed (make sure to choose full or complete install)?
Microsoft Office is activated and verified to make sure activation took?
If office 2003, is the 2007 compatibility pack installed?
Windows search (XP only) / windows live not installed?
All other available Microsoft updates installed?
Automatic updates disabled and uncheck box to allow all users to install updates.
Audit current computer and compare software installs to ensure all software is reinstalled
Easy Street Draw installed and activated over the Internet?
Sophos antivirus installed?
Offline files / sync disabled?
Disable all forms of sleep/hibernate (if windowsXP this must be under every login).
Set the screen options to do nothing when lid is closed or power/sleep button pressed.
Prompt for password when resume from standby unchecked.
User has standard user rights, RMS & MDIS tested
Desktop icons for word, excel, outlook, helpdesk, copied to all users desktop?
Current version of Quest Password Manager installed?
User setup to print to network printers in their dept (local printers if they have one)?
Mapped network drives setup?
If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)
Milestone Camera software installed if user has access to cameras? (Usually Sgt, Lt, Maj) & server IP address entered, user logged in (to save settings)
Scan system into helpdesk - verify it scanned successfully
If new system, enter monitors, etc into helpdesk.