Information
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Location
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Document No.
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Conducted on
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Prepared by
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Manager on Duty
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Chef on Duty
FOH Summary
Entrance
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Cigarette butts
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Entrance swept and clean of paper
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Lights working
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Bollards (ropes)
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Marketing material up-to-date (easels and display if applicable)
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Menu display outside clean
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Plants
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Umbrella holder
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Signage & additional signage (smoking area signs)
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Windows clean
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Action required from last report
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Comments
Smoking Area
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Cigarette butts
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Clean of paper and swept
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Lights working
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Barrier clean
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Plants
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Smoking area signs
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Ash trays
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Walls clean
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Action required from last report
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Comments
Bar Area
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Fridge clean
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Seals clean
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Glasses polished
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Bar lighting
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Glass washer
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Stainless steel benches clean
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Coffee machine seals clean
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Bean holder & grinder empty (during closed hours)
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Coffee dispenser empty and clean
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Milk steamer clean
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Bar menus
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Wines by the glass labelled
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Glass racks clean
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Wine and water buckets polished
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Beer taps clean and working
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Sinks clean
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Marketing up-to-date
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POS system clean
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Straws and coasters stocked
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First aid
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Fire extinguisher
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Ice crusher clean and working
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Bar speakers
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Liquor signs
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Action required from last report
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Comments
External Dining Area (Dress Circle)
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Clear of bird droppings
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Floor swept
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Chairs clean
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Chewing gum under tables
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Heaters clean
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Heaters working
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No spider webs
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Tables stable
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Windows clean
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Weather blinds working and in good condition
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Ceiling lights
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Speakers working
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Neon lights
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Plants
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Waiter station 1 & 2 filled
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POS system clean
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Action required from last report
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Comments
Internal Dining Area (Arena)
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Air con vents clean
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Correct music volume
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Floor swept
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General areas not dusty
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Light fittings clean
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Light level appropriate
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Lights working
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Cow hide clean
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Window ledges clean
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Waiter station filled
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Tables clean
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Chewing gum under tables
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Tables stable
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Chairs not broken
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Windows
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Plants
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Metal screens clean, not dusty
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Action required from last report
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Comments
Internal Dining Area (Rodeo Drive)
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Air con vents clean
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Correct music volume
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Floor swept
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General areas not dusty
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Light fittings clean
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Light level appropriate
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Lights working
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Cow hide clean
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Waiter station filled
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Tables clean
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Chewing gum under tables
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Tables stable
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Chairs not broken
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Plants
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Display stock not dusty
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Display adequately stocked
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Saddle clean and not dusty
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Host desk marketing material up-to-date
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Host desk clean and tidy
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Certificates displayed, straight, and not dusty
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Wine menus
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Lunch / Dinner / Dessert menus
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Firewood storage
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Action required from last report
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Comments
Internal Dining Area (Parlour Room)
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Air con vents clean
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Correct music volume
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Floor swept
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General areas not dusty
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Light fittings clean
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Light level appropriate
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Lights working
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Window ledges clean
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Waiter station filled
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Tables clean
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Chewing gum under tables
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Tables stable
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Chairs not broken
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Windows
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Plants
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Display stock not dusty
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Display adequately stocked
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Firewood storage
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Action required from last report
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Comments
Toilets
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Bin not full
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Floors mopped and clear of rubbish
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Mirrors clean
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Sinks clean and free of water
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Soap dispenser full
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Music volume
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Plants
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No odor
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Air freshener works
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Hand dryer works
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Sanitary bins clean
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Flushing correctly
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Stall hooks
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Toilet doors clean
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Toilet doors working
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Toilet paper full
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Toilets clean
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Urinals clean
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Walls clean
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Action required from last report
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Comments
Office
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Shelves labelled, clean, and organised
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6 packs of beer have no missing bottles
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Floor
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Temperature
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Walls clean
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Line check
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Action required from last report
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Comments
Office
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FOH checklists filled in and up-to-date
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Safe locked
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No bags and personal belongings visible in office (to be stored in lockers)
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Desk space and drawers neat and tidy
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First aid kit
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Hallway outside of office clear of boxes
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Action required from last report
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Comments
Staff
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Staff in uniform
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Personal hygiene
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Jewelry
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Action required from last report
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Comments
BOH Summary
Main Kitchen
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Condiments and display stocked and clean
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Bins clean
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Floors and mats clean
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Fridge clean
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Food dated and sealed
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Seals clean
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Hoods and filters
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Grill
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Fryers
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Equipment working
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Sinks
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Hand dispenser and washing sign
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Benches
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Pass area
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Clean and tidy counter
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Chopping boards
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Bug traps
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All plates clean and put away
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Hot box clean (altrosham)
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Fire equipment in order
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First aid kit
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Temperature check
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BOH cleaning schedules up-to-date
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BOH checklists filled in and up-to-date
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Printers working
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Kitchen lighting
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Misc. items stocked (e.g. menu cards)
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No food or drinks visible
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Action required from last report
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Comments
Cool Rooms
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Floors
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All shelves labelled and food in correct place
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Shelves clean
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Rotation
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Stock dated
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Containers covered and clean
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Walls
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Door seals and runners
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Temperature
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Fans and motors
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Ice machine
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Action required from last report
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Comments
Dishwashing Area
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Machine
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Glass washer
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Hoods and filters
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Floors
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Bins
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Shelves
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Walls
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Sinks
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Action required from last report
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Comments
Store Room
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Shelves labelled, clean, and organised
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Floor
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Lockers
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No Pony shirts visible
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All shoes in boxes
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Fridge clean
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Serviettes put away
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Freezer defrosted and clean
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Action required from last report
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Comments
Staff
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Uniforms
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Personal hygiene
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Jewelry
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Action required from last report
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Comments
Sample Staff Survey
Person 1
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
Person 2
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
Person 3
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
Person 4
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
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Action required from last report
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Comments
