Titelseite
-
Ort der Durchführung
-
Durchgeführt am
-
Vorbereitet von
-
Standort
-
Personnel Present
Inspektion
Site Acceptance
-
The site has been accepted at handover
-
After the recruitment has started, there was no delay resulting in negative financial losses for the business (e.g Penalties vs HR Costs and possible outbookings by changing opening dates).
-
If additional costs were caused, by whom were they covered? Construction, NSO, Hotel P&L or external
-
Recruitment - Is there adequate TM, TLs, Technician & Management for the start of the site operations
-
Are all delivered orders (by NSO) in the hotel
External structures
-
All external signage is in place and illuminated (where applicable)
-
The exterior is free of litter and presentable
-
All external structures (e.g. external bin room, terrace, outside guest entrance) are safe, locked and pose no risk of fire
-
External structures media upload
Reception & Office
-
The digital screen displays the correct information
-
The office is set up in a clean and tidy way according to HSS and finance requirements, with keys stored securely and lockable HR cabinets
-
All system related items are working - PMS, Micros, PEDs, EBD & key cutting system, printer, emails and E2N
-
Reception and office media upload
Public Area
-
The hardware and communication devices are all working correctly including Wi-Fi and telephone lines
-
All public areas are clean and to German brand standards with all fixtures and fittings in place according to furniture and fire plan
-
The atmosphere of the public area is up to PI standards (i.e. music, scent and lighting scenes)
-
All the relevant signage is in place and the wayfinding is appropriate
-
The public toilets all have their relevant fittings and are ready for guests to use (UA toilets to HSS standard)
-
The lifts are clean, working, have clear relevant signage and access control
-
Public Area media upload
Kitchen, Bar & Buffet
-
The buffet is set up to standard and all equipment is in working order (i.e. coffee machine, cold well, hot tap, juice dispenser). There is enough space for chilled <br>food/drinks, for hot food and for all other food/drinks or an acceptable alternative is available
-
The bar is fully equipped and ready for operation (i.e. beer tab, ice machine, glassware)
-
A full stock count has been completed, a test order has been placed and stock go live has been successfully completed
-
All the hand washing facilities are fit for purpose,equipped with the defined PI products including drying and relevant signage according to HSS Standard
-
The kitchen is set up according to hygienic standards and all equipment is in place & functioning (i.e. Rational is included in the online connected cooking platform)
-
Kitchen, Bar & Buffet media upload
Back of House & Team facilities
-
The back of house areas are clear of construction materials, clean and well maintained
-
The team room is finalised to standard, clean and comfortable with all equipment provided working
-
The team smoking area is far away from linen and is in a clear, well ventilated location and not directly outside guest bedrooms
-
The team changing facilities are clean and adequate for operation
-
BOH & Team room media upload
Linen Rooms & Storages
-
All the linen rooms are organised neat, tidy and clearly labelled
-
There is an archive room, a maintenance store, empty bottle storage zone and these are adequate for site operations
-
The linen strategy enables the team to clearly divide clean and dirty linen, e.g two rooms or seperated in a room (e.g. dry wall)
-
Linen Rooms media upload
Plant Rooms & Roof
-
All relevant health and safety signage is displayed as appropriate in the plant rooms
-
The plant rooms are secure and clear of everything other than<br>permanent fixtures
-
The roof is clean, secure and clear of anything other than permanent<br>fixtures and the relevant safety measures are in place (i.e. PPE available)
-
Plant Room and Roof media upload
Rooms - Construction
-
How many rooms (of those who have been handed over by opening) have been desnagged and are fit for sale
- 100% - 96%
- 95% - 91%
- 90% - 86%
- 85% - 81%
- 80% - 76%
- 75% - 71%
- Below 70%
-
Quality and quantity issues from suppliers (i.e. headboards) are noted and are being followed up (With Dates)
-
Is the close out tracker up to date with all open issues including responsibility, time line and solution e.g. construction defects, warranty etc.
-
The technical equipment and installations in the guest rooms are functioning (i.e. A/C, hot and cold water, lighting, etc.)
-
All UA rooms have had the relevant fixtures & fittings installed, the emergency alarm has been tested and has been responded to.
-
Rooms Media Upload
Car Park
-
The car park is clean, well lit and free of all construction material/ storage
-
The car park has functioning hardware, the team has been trained on how to use the software and it is sufficient for the hotel operation
-
Car Park media upload
Health Safety & Security
-
All licences have been applied for - Gewerbeanmeldung, Gaststättenerlaubnis (if applicable), GEMA, GEZ, DEHOGA
-
A fire evacuation drill according to Brandschutzordnung Teil B has been trained and performed
-
Water quality test has been completed, has passed and the documentation is handed to Operations
-
The acceptance of the lifts has taken place
-
There are sufficient smoke detectors
-
There are no protective caps on the smoke detectors
-
The fire alarm system is fully functional
-
The installed video cameras cover all important areas of the hotel and the positioning complies with the PI standard
-
The video cameras are in operation
-
Access to the building for the fire brigade is guaranteed at all times
-
With what percentage did the HSS (NSO) audit pass
-
With what percentage did the HSS (Construction) audit pass
-
Health Safety & Security media upload
Facility management
-
All mandatory maintenance contracts are in place and a FM strategy has been agreed with the hotel - E.g. Lifts, BMZ, Electrical
-
The team knows where the emergency gas & water shut off valves are and have received all relevant mechanical and electrical training
-
The house technician knows how to use Ostara and has the necessary access
-
The team has received a defined set of spare parts and know where to order replacements (i.e. paint, flooring, tools)
-
Is the temperature in lobby and guest areas set up according to standard
-
The Hotel Manager knows the defect reporting procedure and who to contact in emergencies
-
Facility Management media upload
Operational Compliance/Procedures - Operations
-
The Hotel Manager is trained on Fusion process and confirms understanding/where to go to for support
-
The Hotel Manager can confirm that all team members have the<br>correct right to work documentation and uploaded to Personio
-
All sections in the hotel manager skills log have been signed off and completed
-
The Hotel Manager is trained on the finance policy, has signed the FPPM and completed KCSA training
-
The Hotel Manager has read the brand standards and confirms to follow these accordingly
-
The Hotel Manager can confirm that they understand the weekly/monthly stock management processes including counting and<br>entering stock figures and where to store the appropriate documentation?
-
The Hotel Manager is trained in Groups and AC Procedures, confirms understanding and where to go to for suppport
-
The Hotel Manager confirms understanding of his business partners within the Support Centre and cluster
-
The Hotel Manager confirms receipt, understanding and implementation of "Sicherheitshandbuch"
-
With what percentage did the Sign Off list Team Member pass
-
With what percentage did the Sign Off list Team Leader pass
Sign Off
-
New Openings Project Manager
-
Property Manager
-
Skills Trainer
-
Hotel Manager
