Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Did the advisor speak to customer about a Pay as go international sim?
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Did the advisor speak to customer about a back up sim?
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Did the advisor speak to the customer about a pay as you go handset with a sim only? (Replacement device e.g Nokia130)<br>
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Did the advisor offer the customer a prepay option after decline ?
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Did the advisor speak to customer about Recycle & Reward?
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Time & Date of observation
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Employee Signature
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Observers signature