Information

  • Document No.1

  • Price

  • Tesco

  • Conducted on

  • Compliance manager

  • Watford
  • Personnel

Section 1 price verify

  • The labelled section to be checked report(tb05.1.1 has been printed for the store manager to review

  • The store manager has signed the report and marked the safe and legal

  • Price schedule up to date and signed off by compliance manager

  • Check the price schedule has been signed by manager for each week where pv has taken place

  • The top and bottom of reports (TB087) has been coded using standard company codes

  • Review there is evidence of the following codes being used and all lines are coded PE price error ,illegal,3/4,OE operated error

  • All products on TB087 price verify report that have a Sel less than selling price have been coded as illegal

  • Identify from the summary of TB087 price verify report where there are Sel prices less than the selling price . These are legal labels all should be marked as illegal unless operator error this should then be marked as OE

  • Where product has been coded as illegal the illegal label is attached to pv report

  • All products marked as illegal should have old Sel attached to report to show it has been removed

  • All price reports have been endorsed as all correct and signed

  • All illegal products re scanned a new price error report is attached to the original and has been signed

  • Check that reports have been signed as all correct if no illegals

  • The weekly price summary has been completed each week where price verify reports have been produced

  • The price summary report should be completed using TBO87 reports ensure illegal % and 3/4 % entered on report

  • The weekly price summary has been signed of by department manager

  • There should be the manager signature on weekly report to show it has been completed

Counters

  • Each counter scale has been weight checked using the 500g and 1.5kg weights and label for hot chicken dot com where applicable ,scan as you shop a

  • A single printed label showing the results and label attached to sheet of paper

  • All labels should be scanned through a till in training mode.receipt

  • Receipt should be attached to scale check reports

  • All failures to scan or problems with clarity and alignment have been identified on weight check report or in price safe and legal

  • The area weekly scales report TB34O.1 has been printed and issued on a Monday,check ed to the relevant pos and returned to price integrity area scales weekly

  • Area scales weekly report TB34O shows signs of being checked by counters staff and returned to pi dept within 24 hours Any report run time after 12.00 on a Tuesday is non compliant the

  • The area scale report TB34O.1 has been checked to.the counter point of sale correct prices have been ticked and non stocked lines. Reported as NS products requiring pos have been identified there is a signature and date as evidence if

  • If the report is just ticked this may indicate they are checking against scale and not pos mark as non compliant if this is the case

  • Signed off by

Price changes

  • A zero price increase remaining report TB221.1 has been printed each day and signed by price integrity team member

  • The zero report should be printed within minutes of all price increases being completed the zero

  • The zero price increase has been printed by 03.00 before store opens on a Sunday

  • The zero price increase should be pulled off before 03.00 if end of day running then it's acceptable to pull of straight after end of day has runthe duty manager

  • The duty manager has signed all increase reports

  • Check there is a duty manager signature on the report

  • There are no price increases on the Sel exception report TB215

  • Check Sel exception report to make sure there are no legal labels showing

  • All other exception on Sel exception report dated 2 days or more have explanation

  • Any Sel more than two days old must have explanation

  • There is evidence that team leader or manager has reviewed this report

  • Check for signature on reports

  • Store manager has confirmed that the Sel exception report has been reviewed check

  • Check store manager signature and safe and legal

  • There is a new scale label attached to area scales increase report TB044.2 for products that have been marked as stocked by the the store on the counters

  • Any increases there should be a label attached to report

  • Not stocked lines have been marked on area scales increase report TBO44.2

  • Not stocked should be marked as ns on report

  • Counters staff have checked increase report and signed for evidence of review

  • Check signatures

  • In Dotcom stores there is evidence that a new scale label from produce scales has been printed and attached to area increase report

  • Signed off by

Price errors

  • The RP1525 price monitoring report has been reconciled to electronic journal daily by using text search there is evidence that missing transactions have been identified.there should be evidence the report has been reviewed daily missing transaction receipts attached

  • There should be evidence that the price monitor report is checked daily and missing receipts attached to report

  • All price scanned differently and end of offers errors have been investigated and there is a next step in safe and legal or action recorded on report

  • Check daily report to ensure actions being recorded

  • The total pricing report Monday to Sunday is reconciled to refund report any difference identified

  • Check the report has been completed

  • The compliance manager can produce next steps for what action required and when and by who

  • Review department plans issued the line manager checkouts is recording double scans or incorrect plu on price coaching tracker

  • The line manager checkouts is recording double scan and incorrect plu on trackers check coaching

  • Check coaching trackers where ther is more than one double

  • Where there is more than one double scan in a 4 week period there is evidence that an interview has been completed

  • Check price monitor report to ensure all cashiers with double scans and plu errors have been identified and interviewed the

  • The store manager has checked the weekly price error report and has signed report and safe and legal heck

  • Check weekly report and store managers safe and legal

  • Signed off by

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