Proactive - Site Checklist

• Prepared by:

• Store ID:

  Select

• Conducted Proactive checks on:

  Date
• Location
  Address

POS - Systems

• Check power outlets (Verify power is fully plugged in and the cables are out of the way of personnel/water/no wiring exposed.)

  Compliant

  Non-Compliant

  N/A

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Compliant

  Non-Compliant

  N/A

• Verify w/MOD that the POS is updated and there are no issues

  Yes

  No

  N/A

• Verify the Customer facing OCU has correct logo and displaying orders properly

  Yes

  No

  N/A

• Verify that the UPS is still in good working order and condition. Confirm that there is no water damage from nightly washdowns

  Yes

  No

  N/A

• Verify that orders are appearing and falling off the screen once canceled or refunded

  Yes

  No

  N/A

POS - Printers

• Check power outlets (Verify power is fully plugged in and the cables are out of the way of personnel/water/no wiring exposed.)

  Compliant

  Non-Compliant

  N/A

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Compliant

  Non-Compliant

  N/A

• Verify w/MOD that the printers are working as properly

  Yes

  No

  N/A

POS - Pin Pads

• Check power outlets (Verify power is fully plugged in and the cables are out of the way of personnel/water/no wiring exposed.)

  Compliant

  Non-Compliant

  N/A

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Compliant

  Non-Compliant

  N/A

• Test button functionality (Verify ea. number and button is working correctly)

  Yes

  No

  N/A

Kiosk

• Touchscreen functionality

  Good

  Fair

  Poor

  N/A

• Overall cosmetic of the Kiosk

  Good

  Fair

  Poor

  N/A

• Verify that orders are appearing and falling off the screen once bounced

  Yes

  No

  N/A

Kiosk - Pin Pads

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Compliant

  Non-Compliant

  N/A

• Test button functionality (Verify ea. number and button is working correctly)

  Yes

  No

  N/A

• Correct logo displaying

  Yes

  No

  N/A

Kiosk - Printers

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Compliant

  Non-Compliant

  N/A

• Verify w/MOD all Kiosk are working properly

  Yes

  No

  N/A

KDS

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Compliant

  Non-Compliant

  N/A

• Verify w/MOD that the KDS are working properly

  Yes

  No

  N/A

Indoor Digital Menu Boards - IDMB

• Verify w/MOD that the pricing, and content, match the POS, Kiosk, and ODMBs

  Yes

  No

  N/A

• Check Media Players are all online and receiving updates

  Yes

  No

  N/A

Outdoor Digital Menu Boards - ODMB

• Verify w/MOD that the pricing, and content, match the POS, Kiosk, and IDMBs

  Yes

  No

  N/A

• Verify the OCU is working properly

  Yes

  No

  N/A

• Check Media Players are all online and receiving updates

  Yes

  No

  N/A

• Verify that orders are appearing and falling off the screen once bounced

  Yes

  No

  N/A

Canopy

• Verify w/MOD that the Canopy Screen and Suggestive Selling is working properly

  Yes

  No

  N/A

• Verify w/MOD that the Canopy Screen and Suggestive Selling is working properly

  Yes

  No

  N/A

BOH PC

• Check w/MOD if there are any issue with the BOH PC

  Yes

  No

  N/A

• Verify that orders are appearing and falling off the screen once bounced

  Yes

  No

  N/A

Network Rack

• Any changes since last check

  Yes

  No

  N/A

• Verify that the UPS is still in good working order and condition

  Yes

  No

  N/A

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Yes

  No

  N/A

• Ensure that NOCs are off the Comcast equipment

  Yes

  No

  N/A

Drive Thru Display

• Verify w/MOD that the DTD is working properly

  Yes

  No

  N/A

• Verify there are no exposed or lose cables in the drive-thru lines

  Yes

  No

  N/A

CHEF

• Check power outlets (Verify power is fully plugged in and the cables are out of the way of personnel/water/no wiring exposed.)

  Yes

  No

  N/A

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Yes

  No

  N/A

• Verify w/MOD that the CHEF is working properly

  Yes

  No

  N/A

PHU

• Check Network cabling (Verify the device has a good network connection, cabling is out of the way neatly, and that the network cabling isn't broken, damaged, or exposed.)

  Compliant

  Non-Compliant

  N/A

• Verify w/MOD that the PHUs are working properly

  Yes

  No

  N/A

• Are all PHUs functioning properly

  Yes

  No

  N/A

Phone

• Verify w/MOD that the Phone is working properly

  Yes

  No

  N/A

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