Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Management audit
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Have all shift reports and weekly admin completed to a satisfactory standard
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Linen levels monitored and shortages reported
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Are cleaning issues monitored and issued being reported effectively
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Till variances kept to a min over past month? (2 points deducted for every £100 missing)
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Are the rotas managed effectively
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Right to work in place for all staff
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All holidays managed well
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Staff training scheduled and managed effectively
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Staff briefed twice daily before shift
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Open table booking info taken correctly and up to date
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All bookings allocated for next two weeks
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Telephone manner appropriate
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All calls being answered within 3 rings
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Proactive work on social media
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Proactive with marketing campaigns
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Website info 100% correct
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Managers and chefs reviewing the reviews
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Reviews mentioned in briefings
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Staff drinks managed well
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Stock variances kept within reason
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Has a stock count happened every week on bev
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Bar files set up correctly and info up to date
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Has a stock count happened every week on food
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Daily ordered being placed
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Staff tastings arranged for briefings and menu changes with notes
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Specials approval system followed
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Support given if a complaint or AFP is received
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Team displaying professional conduct and behaviours, any breeches dealt with swiftly and proactively by management
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Petty cash receipts and invoices captured effectively and passed to HO via prescribed process
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Ensure all team members have read and signed their contract prior to starting first shift
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Ensure all team members have completed their RR profile in full and all sections answered
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Have all online feedback channels been actively promoted for feedback and any negative comments communicated to HO in good time and that they and buried with more positive ones
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Is all equipment being looked after to reduce repairs
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Maintenance procedure followed
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Rotas submitted on time
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Staff coffee chats, disciplinary procedures happening
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Recruitment needs communicated well
Compliance
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DPS form up to date and signed by JLS
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Copy of site license stored in safe
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All staffed trained and signed off on license restrictions and policy
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Staff trained on external area management plan
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EHO visit sheets, stored on SP and emailed to HO
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First aid wall sign up to date
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Fire marshal wall sign up to date
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All staff trained on heater safery
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All staff signed off on fire drills
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All staff signed off on fire evacuation procedure and what to do in event of a fire
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COSHH data sheets saved on SP
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PAT testing up to date on all equipment in use by site
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All routine compliance checks up to date, such as fire inspection, duct cleaning
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Staff files on RR up to date
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Allergen sheets up to date
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Daily checklists filled out
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Weekly checklists filled out
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All training documents up to date
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Staff up to date on flow modules
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Site training managed well
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Group training sessions planned or up to date
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Daily safe checks complete
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Trade report variances resolved
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Till count checks complete
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Key holder list up to date
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Manager key sign outs complete and supplier records up to date
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Quarterly stocktake of equipment done
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Stock takes saved on SP for all departments
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Fire system checks complete in log book
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Disabled toilet alarm checks complete in fire log book
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Emergency light checks complete in fire log book
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All fire extinguishers clean and safety pins intact
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All fire extinguishers in correct place next to correct signs
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All fire evacuation routes clear
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All fire doors not propped open
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Incident book up to date with any accidents, refusals or challenge 25 policy checks
Site audit
Bar
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First aid kit full
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Front and back bar areas clean
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Glassware shelving clean
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Low level and cupboard storage areas clean
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Bar snack menus printed off and available to hand to guests
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Coffee area clean and organised including the machine
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Premises license on display
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Were the bins cleaned to a good standard
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Were the sinks cleaned to a good standard
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Fridges clean, including the seals, handles, glass and inside shelves and fans not blocked
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The floor clean behind the bar
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Glass washer clean, chemical levels topped up
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Bar equipment being looked after
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Bar bulbs and high level shelving clean and dust free
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Wine list and drinks list available if guest requests
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Frames on bar clean
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All opened bottles of wine marked with date opened
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At time of visit all beer available and ales at a good standard
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Gas bottles secure in cellar
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Good signs of stock rotation
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All bottled products in date
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Ice scoop kept in sanitiser
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Cellar floor clean
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Ice machine clean, including inside, outside, the seal and filter
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Sump pumps working and clean pits
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All packaging and waste removed from cellar
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Good management of empty kegs
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Appropriate stock levels in house
Dining areas
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Tables set up to standard
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Till stations clean, organised and topped up
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Dining room floor clean
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Chair and table legs clean
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Lightbulbs and fittings working and clean
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Salt and pepper grinders topped up and working
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Condiments prepped, clean and labelled
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All tables steady and not wobbly
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Specials slips clean and worded correctly
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All menus clean
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Briefings thorough, concise and informative with incentives running
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Ashtrays clean and out in place
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Menu box up to date and clean
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Outside tables wiped/set up when appropriate
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Heat lamps switched on ready to be used
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Ground free of cigarette ends
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Woodwork and paintwork outside clean
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Grounds free of any rubbish/debris including car park
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Glass and brass plates clean and smear free
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Bin area clean, organised and no pallets/mushroom crates left out
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All chefs and porters wearing correct trousers
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All chefs and porters wearing correct safety shoes. Not trainers or crocs
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All porters in correct topwear
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No visible jewellery
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Kitchen linen managed well and no FOH cloths in use
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Is the H&S manual signed by HC
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Staff food cooked daily, healthy and balanced
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First aid box complete in kitchen
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Any accidents recorded
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All notices posted above any hazardous equipment
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New and old oil stored correctly
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All hand wash sinks clean, soap full and blue roll in dispenser units
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If EHO were to do an inspection would kitchen pass with 5 stars
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Walls and floors under units clean
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Fire blanket in kitchen where it should be
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External rubbish bins correctly used
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Rubbish disposed of correctly in kitchen, one for food waste, once for general waste
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All storage areas clean in kitchen
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Checklists in use while audit taking place
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Flowers present, water clean and topped up
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Are all guest toilets cleaned to a high standard
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Regular toilet checks happening during service, at least once every 30-60 mins, toilet paper and soap full
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Baby change table in working order
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Office doors shut/locked when not in use
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Fruit flies well controlled
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Private rooms/event spaces ready for show around
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Marketing posters up to date
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Insurance, health and safety poster and fire evacuation procedure up in back of house areas
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Staff rooms kept in good condition, odour free and tidy
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Cellar temperature good
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All storage areas clean and tidy
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Chemicals stored correctly
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Monthly offer brief displayed for all staff to see
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Cctv in working order with USBs should police request footage
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Managers wearing appropriate clothing
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Staff on duty wearing clean uniforms
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Uniform policy being followed
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Manager presence on floor
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All staff smiling
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Up to date wine descriptions ready to hand to new staff and a copy available in staff area
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Quiz a staff member on one of the wines. Food matching and describe style
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Cocktail method sheets up to date, clean and in bar bible
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Quiz a staff member on one of the cocktails, method and ingredients
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Quiz a staff member on 3 dishes
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Quiz a staff member on current offers
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Allergens and food tasting notes up to date
Kitchen audit
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All staff trained on risk assessments on FSG
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FSG complete so far for the day, by 12pm should have all morning data complete - check the cleaning list from previous day.
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Is FSG being used properly
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Allergen matrix available
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Fridge/ freezer temps within correct parameters
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Core food temps of high risk foods being recorded daily and within parameters
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Cooling temps being recorded and within the accepted parameters of the 90mins
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Kitchen cleaning sheet being followed correctly
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Delivery temp and quality checks completed for each delivery
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Probe calibrated
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Probs wipes available and in date
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Any pre packaged goods labelled in accordance of Natasha’s Law
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Orders only from accredited nominated suppliers
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Daily checks of deliveries done and any fish tags kept/recorded
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Any delivery discrepancies resolved on the day
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Dry stores - organised, labelled, pest proof and no cross contamination
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Fridges - all items covered to prevent cross contamination, everything labelled, all items in date, and floors clean
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All high risk foods in date
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All foods labelled and in date
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All fridges working and temp correct
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Hand wash sinks clean, blue roll available and soap full inc. hot water
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Are staff regularly washing their hands
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Colour coded chopping boards in good condition and used properly
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Kitchen utensils in good condition
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All work surfaces clean
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Equipment in good working order
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No high risk foods left out at room temp
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Line fridges clean, touch points and seals not worn or broken
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Food cooked to 75c and recorded within the safe guidelines
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Food reheated to 75c within guidelines and recorded
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Food chilled within 90 mins then refrigerated and recorded within safe guidelines
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Sanitiser sprays full in each section
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All staff know contact time of sanitiser
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No chemicals or cleaning agents stored near food
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Is the tin opener clean
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Is kitchen clean on all levels
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Dishwasher clean, chemicals topped up
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Staff toilets have anti bac soap and paper towels