Information

  • Document No.

  • Location

  • General Manager

  • Conducted on

  • Prepared by

  • Yearly Audit

  • Date of First Audit

  • First Audit Score

Vibe

  • Daily vibe book being utilized

Vibe - Lighting

  • Every light bulb on

  • Correct wattage/bulb

  • Lights positioned correctly

  • Lighting levels changed appropriately

  • Storage well maintained, labeled and organized

  • Sunshades/blinds clean and used appropriately

  • Candles (stock, placement and condition)

Vibe - Audio

  • Cabinet clean and dust free

  • Volume levels marked and appropriate

  • Speakers working

  • 24 hour service number labeled

  • System serviced in the last 12 months

  • Last service

Vibe - Visual

  • Appropriate TV content

  • Manager comprehension of appropriate TV content

  • Ambient/sport DVD's on hand and used

  • Projectors clean and back up bulbs stocked

Vibe - Temperature

  • Fans "on" & set to "auto"

  • Overall comfort for guests' experience

  • No drafts from the front door

  • Patio heaters working & clean

Vibe - Guest First Impressions

  • Overall curb appeal

  • Parking lot/entry

  • Landscape condition

  • Signage

  • Building lighting

  • Entry mats

  • Host stand & waiting area

  • Host flower program

  • Umbrella stand

  • Condition of all menus

  • Dress code

Vibe - Cleanliness & Maintenance

  • Guest site lines interior

  • Guest site lines patio

  • BP area cleanliness

  • Bar organization & cleanliness

  • Bar cooler organization & cleanliness

  • Repair & Maintenance routines

  • Janitor walkthroughs

  • Stocked & organized flashlight station

  • Booth cheek cracks clean

  • No gum under tables

  • Overall cleanliness & organization

Vibe - Washrooms

  • Washroom checks during shift

  • Counter top/vanity

  • Fresh touches - flowers etc

  • Garbage bags hidden

  • Soap pumps working

  • Paper towels - fold up and max 1" from rim

  • Ventilation & odour - men's

  • Ventilation & odour - ladies

  • Urinals/toilets clean

  • General Comments

  • Pics

Key Action Items & Follow Up

  • Key Action Items

  • Action Item
  • Action Item

  • Add media

  • Goal for next audit

  • Add signature

  • Add signature

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