Product Liabilities for Retailers Checklist - Aviva Loss Prevention Standard - V1.0

• Conducted on

  Date

• Prepared by

• Location
  Address

• The view our Loss Prevention Standard that supports this checklist, please view the following link: https://connect.avivab2b.co.uk/documents/view/aviva_product_liabilities_for_retailers_lps.pdf

Product Liabilities for Retailers Checklist

• 1. Do you purchase your stock from a reputable supplier?

  Yes

  No

  N/A

• 2. Do you keep good records so that you can quickly identify the supplier or manufacturer if you receive a claim?

  Yes

  No

  N/A

• 3. Do you want or need to carry out assembly, maintenance, or pre-delivery inspections?

  Yes

  No

  N/A

• 4. Do you import goods from outside of the EU?

  Yes

  No

  N/A

• 5. Have you completed and documented a risk assessment, and implemented appropriate controls?

  Yes

  No

  N/A

• 6. Do you carry out assembly, service, or pre-delivery inspection on the products that you supply?

  Yes

  No

  N/A

• 7. Are your employees trained and competent to complete this work?

  Yes

  No

  N/A

• 8. Do you have documented training and inspection records?

  Yes

  No

  N/A

• 9. In the event of an accident or claim:<br><br>• Have you taken suitable steps to reduce the impact of the accident or claim?<br>• Have you provided a replacement product?<br>• Have you kept the alleged faulty or dangerous product for inspection?<br>• Have you forwarded all communications from the customer (or the solicitor acting on their behalf) to your broker/insurer?<br>• Have you completed a search of your records to identify:<br><br>o when you received the particular product that is alleged to have caused the accident or injury?<br>o details of the supplier or wholesaler and the batch of products involved?<br>o details of other customers who have products from this batch (contact the supplier or manufacturer before issuing a product recall)?

  Yes

  No

  N/A

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• Please Note:
  
  This document contains general information and guidance only and may be superseded and/or subject to amendment without further notice. Aviva has no liability to any third parties arising out of ARMS' communications whatsoever (including Loss Prevention Standards), and nor shall any third party rely on them. Other than liability which cannot be excluded by law, Aviva shall not be liable to any person for any indirect, special, consequential or other losses or damages of whatsoever kind arising out of access to, or use of, or reliance on anything contained in ARMS' communications. The document may not cover every risk, exposure or hazard that may arise and Aviva recommend that you obtain specific advice relevant to the circumstances.