Professional Security Client Meeting Survey V3

• Site or Venue Name.

• Location
  Address

• Client Name.

• Document No.

• Conducted on

  Date

• Prepared by

How happy are you with your current security team ?

• Yes or No

  Yes

  No

• How happy are you with the team ? Please rate 1 to 10

Appearance

• 1-10

Communication skills

• 1-10

Customer service skills

• 1-10

Response to incidents

• 1-10

Punctuality

• 1-10

Paperwork

• 1-10

All round professionalism

• 1-10

How happy are you with your Head of Security ?

• Yes or No

  Yes

  No

• 1-10

How do you rate the support available and performance of your Account Manager ?

• 1-10

• Comments on your Account Manager.

How often does your Account Manager visit ?

• Never, Monthly, Weeky

  Never

  Monthly

  Weekly

How often does your Account Manager meet with you ?

• Never, Monthly, Weeky

  Never

  Monthly

  Weekly

When is your next multi-agency meeting ?

• Please select date and time if none.

  Date

• If not none please give licensing officers name and contact details if none.

Review Performance

Review any incidents

Action Plan

• Client Signature

  Sign

• Representative for Professional Security

  Sign