Title Page
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
Main Entrance
-
Main guest entrance is looking neat and clean & properly lighted ?
-
All Signages are well maintained and properly lighted including the hotel's neon name board on top of the building ?
-
Landscaping at main entrances till main porch looking immaculate ?
-
Overall observation of the lobby ( Wall, Ceilings , Reception ,Artwork, Washroom etc )
-
Staff at reception is looking professional ?
-
Any kind of maintainance work required at lobby and reception ?
-
Lift landing area and guest lift is in proper condition?
-
Proper levels of lighting for the time of day ?
Rooms Restaurant and other public Area
-
Guest rooms are in proper condition ( Overall observation of guest rooms )?
-
Temperature at rooms and other areas are fine ?
-
Fire exit signages are in place & fire exits are not cluttered ?
-
Fire fighting system is in proper conditon ?
-
Guest corridoors are in proper condition & smelling pleasant ?
-
Fitness Centre is maintained properly?
-
Business centre is maintained properly ?
-
Swimming pool is in proper condition?
-
Spa is maintained properly and in proper condition ?
-
All restaurant are operational and maintained properly ?
-
Buffet is laid properly as per the standard and food taste is fine ?
-
All banquets hall are in proper condition?
-
Other landscaping areas are maintained properly
-
All Signages are in place and maintained properly?
-
Public area washrooms are maintained properly ?
-
Rodents and pests are in control ?
Back Office & Staff Facilities
-
Parking area is in proper condition and signages are in place
-
Time office has been maintained properly?
-
Dry and wet garbage area in clean and proper segerration is done
-
HLP control measure has been implemented in all areas ?
-
All back officers like HR , Accounts, Training , Purchase etc are maintained properly ?
-
Staff lockers are clean and hygenic ?
-
Staff caferteria is clean and sufficient sitting place is available ?
-
Staff entrainment system is available in cafeteria ?
-
In stores : hygiene ,temperature and cleanliness is maintained ?
-
FIFO method is in place ?
-
Housekeeping office ,stores and linen room is maintained properly ?
-
Lost and found procedure is maintained properly?
-
Laundry is maintained properly ?
-
Hygine standards are maintained in kitchen area ?
-
Speak to staff of any department and get their feedback on employee satisfaction
Statutory Complainces
-
Trade license
-
Food Safety license under FSS Act 2006
-
Bar License
-
PF registration
-
ESIC registration?
-
Profession Tax Registration Number ( for Employees )
-
Membership of FHRAI
-
Lift License
-
Public performance
-
Hotel insurance policy
-
NOC for fire
-
NOC From pollution board
-
Labour license to appoint outsourced staff
-
Shop & establishment license
-
Sarai license
-
Maharashtra Labour Welfare Fund Registration Number
-
Updated property tax receipts
-
Building permitt
-
Policy license
-
Status of any IR issues or legal matters
-
Approval of garbage disposal from municipal corporation
-
License of power and electricity installation
-
License from legal metrology ( weight and machines )
HR Audit
-
Provident Fund payment month wise updated report
-
ESIC payment month wise updated report
-
Professional tax payment month wise updated report
-
Updated manpower status department wise ( with organization chart & budgeted vs actual )
-
Any legal cases with government office
-
Employees Full &Final settlement , PF claim
-
Monthly manpower cost ( gross salary with staff welfare expenses )