Q2 Lockdown HealthCheck 2.0

All colleagues have seen the Usual suspect/Stop &Think DVD and discussed lockdown with the lockdown champion and Training record cards signed off.

Training record card(TRC) are signed and the status on Click & Learn show is Green
a) Modern stock take Bronze & Silver
b) Managing Stock & Availablility (All Modules)

Weekly meeting should be completed with relevant next steps recorded on the loss Prevention Dashboard

Speak to the guard about their training e.g Awareness of security 6 , red route and involved in weekly shrink meeting.

Check the training record cards of the admin assistant

Check the training record card of the Stock Controller

All colleagues should have completed the last security refresher training and training record cards signed off

Store team should be able to describe the stores worst shrinkage areas

store has completed periodic guarding KPI and this reflects the actual guarding quality in store

Check training record reflects this and store has a copy of the news & mags colleague guide

The most recent Deep dive plan has been built within 2 weeks of being released and displayed to cover all relevant threats in the particular store. There is also a review and signature every 5/6 weeks by the Area Manager.

Evidence of ACAYG has been actioned, filed for a minimum of 4 weeks and there is a dedicated area to clear

All differences +/- £10 to be counted and reason coded as to mismatch. Both shop floor and warehouse to have been counted

All red lights should have an appropriate next step [and not carried over for a number of days] and score reflects on the day of audit. AM checks must take place before 12.00

Visually check there are 12 reports signed off by SM using the right template (V1.4) with relevant next steps for Red

Check the timing of deliveries, any auto-confirming deliveries must be changed by store ordering direct, late deliveries where necessary

Check the timing of deliveries, any auto-confirming deliveries must be changed by store ordering direct, late deliveries where necessary

Visually check that there is a entry for the each relevant supplier

Check the DSS outs report, these must have been confirmed.Costa Daily and coffee nation regular. Colleague room a minimum of twice a week

Check the last 4 weeks stock wheel / MST stock routines for compliance (print off 4 weeks of MST stock routines report)

Check current News and Mags compliance reports (4 weekly average 90% compliance) store must have completed a full fixture scan.

The key sections should be signed and annotated for any discrepencies, in SM absence annotations must be done by buddy S.M or OSM

Visally check the Cashier Trend Analysis Form (RP2K225) is completed - should be no more than 2 days in arrears

Check the SMART Cash EJ for 'reset' and check there is one showing for all main bank tills across the last 7 days

A daily list of voids to be printed and reviewed by the store manager. Consistent voids by a particular colleague, high value and any suspicious voids need to be investigated, printed and attached to the report.

All refunds must have the "product description slip" attached to the tender report. Any suspicious activity needs to have a next step

These must be completed within 2 weeks, signed with next steps for any identified issues

Check the day (for compliance) and time of the fast lane reports, and CCTV for completion.

Check values in each dispenser and acceptor do no exceed £1000.

Visually check CCTV for pickup/cash routines - use drop sheet/cash office journal for relevant times

Check the management team and admin assistants personnel files for this. Accounts are not shared between colleagues.

Ask the duty manager to show you the latest CMS Users Report and only current colleagues are showing. Buddy S.M should be removed when no longer needed (ie: after S.M returns)

Cash pick ups must be posted within 20 minutes to reduce the threat of cash loss

Search the 'banking preparation' for the last 2 G4S collections in the Cash Office EJ. Check all tills are showing for every collection

Check the last 7 daily Finalisation Reports and confirm there is a value showing on the 'physical closing stock' line of the Lottery Report section. Zero Physical counts for scratchcards must have relevant next steps.

The safe should be locked when not in use and combination kept secure

Visually check the log book for completion. Store Manager & shift Leaders to have completed searches randomly across the week, The more searches that can be done reduces internal threats.

This to include tesco colleagues who have visited the store. Cross "time out" for any visitors who have not written a time on exit.

Visually check mirror locations on the shop floor, security guards should be checking these daily to ensure they are being used to their full potential

Check that all camera's can be seen on the monitor in the office. Camera's should cover health and beauty department, BWS, meat as a minimum. The monitor should show a 4 split screen including the camera that covers meat and health and beauty,Not the back areas or the cash office

Person running the shift, security guard and cashier should be wearing them & tested weekly

Check CCTV to watch the process around this delivery ,ensure 2 people are entering the tobacco safe at all times.

Tobacco must be stored in the safe, not left on the floor waiting to be replenished, and safe must be locked when not in use.

Check CCTV at random times to view this

Check management keys, how many keys are on their bunches and is the key control book being used to signed in and out keys

Check all security incidents are recorded through the incident reporting system

All corporate lines to be tagged close to the barcode and coffee not to be tagged on the lids

Ensure the units are locked and secure

Perspex risers should be used to help prevent large scale theft of products

Security POS should be on display on high value and high theft areas. 1 per mod

Can you gain unrestricted access to the kiosk area, combination must not be "1234"

Daily checks to be carried out to ensure EAS gates and checkout deactivation units are working and provide full door coverage

Dash board/ Store report to be reviewed weekly and evidence of plan in place to reduce usage

Stock should not be displayed by or on the self service tills as this could lead to theft.

A weekly check should be completed to ensure all PLUS are current and up to date

Watch the till area to ensure the cashier doesn't just tap the monitor to authorise the alarm

Ask a minimum of 2 colleagues

Visualy check the BWS cages. Ensure these stay locked at all times when they are not being worked

Visually check the cupboard is clear of any stock. This check should be completed weekly by the store manager and evidenced in the log book. Any findings should be removed and the cleaning manager contacted

No stock should be stored in the bakery area, check under any work surfaces for any stock

Visually check the cage. Check there is a log sheet to ensure the seal has not been tampered with. This must have been used consistently. Parcels to be secured A.S.A.P

Store is Green on weekly Click & Collect KPI's (Sharepoint) and no lost at store being used

All equipment should be in cages. Move these cages to ensure that there is no stock

All full cases of stock should have a yellow OSI on it indicating it has been investigated.

All odds must be neatly in green trays with details recorded on the side, is there a plan to clear discontinued lines

All fire doors have seals on them and the numbers are recorded on a seal sheet attached to the door

Check the smoke cloak box, is the green light on and keys removed

Visually check that lockers are able to lock properly and not damaged. Visually check all lockers are clear from stock and evidence of checks being carried out.

This sticker should be signed and dated by the person who completed the process.

Check both the cupboard and the fridge for products that have been purchased

Check the warehouse and the chiller to see if there is evidence of grazing

Check all areas of the warehouse and chiller for a relevant area, this should not have any waste or stock on it

Check the chiller that there is no waste build up. [All waste should be cleared a minimum of twice daily] should not contain excess stock from previous days (check dates on stock)

Visually check all external waste bins. Ensure any recycling bin are also locked, No food waste to be in there

Visually check the waste & cage. There should be no loose waste in the cage. The cage should be locked

Evidence of reports being signed by the SM or Shift Leader before disposal

Review SBO for the last 14 days for banana waste - 054739758 & Avocado waste 074472024

Check evidence that waste has been recorded in the last 4 weeks