Quality Audit

• Depot

• Date Audit Conducted

  Date

• Depot Responsible Person

• Prepared by

• Auditee

• Number of STR trucks on STR fleet?

• Number of STR trucks currently on site?

• STR sample pack 1

• Customer Name

• Truck Number

• Hire Agreement Number

• STR Log completed (add log number in notes)

  Yes

  No

• QMS01 Enquiry Form completed (add image)

  Yes

  No

• QMS02 Credit application form completed (only for new customers not existing)

  Yes

  No

  N/A

• QMS03 Signed Prep Sheet (add image)

  Yes

  No

• QMS19 Site Survey completed (only for new customers not existing)

  Yes

  No

  N/A

• QMS76 STR Checklist completed and signed by both parties (add image)

  Yes

  No

• QMS79 or Autoline off hire notification number

• GRN Number

• In date Hired in Plant insurance certificate (add image)

  Yes

  No

• In date LOLER Certificate (add image)

  Yes

  No

• Signed transport POD out (QMS47) (add image)

  Yes

  No

• Signed transport POD in (QMS47) (add image)

  Yes

  No

• Signed STR Hire Agreement (add image)

  Yes

  No

undefined

• STR Sample Pack 2

• Customer Name

• Truck Number

• Hire Agreement Number

• STR Log completed (add log number in notes)

  Yes

  No

• QMS01 Enquiry Form completed (add image)

  Yes

  No

• QMS02 Credit application form completed (only for new customers not existing)

  Yes

  No

  N/A

• QMS03 signed prep sheet (add image)

  Yes

  No

• QMS19 Site Survey completed (only for new customers not existing)

  Yes

  No

  N/A

• QMS76 STR checklist completed and signed by both parties (add image)

  Yes

  No

• QMS79 or Autoline STR off hire notification number

• GRN Number

• In date Hired in Plant insurance certificate (add image)

  Yes

  No

• In date LOLER Certificate (add image)

  Yes

  No

• Signed transport POD out (QMS47) (add image)

  Yes

  No

• Signed transport POD in (QMS47) (add image)

  Select Yes No

  • Yes
  • No

• Signed STR Agreement (add image)

  Yes

  No

Buy Back Process

• Sample 1

• Has latest version of QMS08 been used (add image)

  Yes

  No

• Truck Number

• Buy Back Dated

  Date

• All relevant boxes completed (in top half of form)

  Yes

  No

• Picture of truck attached

  Yes

  No

• Term box selected (1-7)

  Yes

  No

• Rental Controller Signed and Dated

  Yes

  No

• Depot Manager Signed and Dated

  Yes

  No

• Sample 2

• Has latest version of QMS08 been used (add image)

  Yes

  No

• Truck Number

• Buy Back Dated

  Date

• All relevant boxes completed (in top half of form)

  Yes

  No

• Picture of truck attached

  Yes

  No

• Term box selected

  Yes

  No

• Rental Controller Signed and Dated

  Yes

  No

• Depot Manager Signed and Dated

  Yes

  No

• Sample 3

• Has latest version of QMS08 been used (add image)

  Yes

  No

• Truck Number

• Buy Back Dated

  Date

• All relevant boxes completed (in top half of form)

  Yes

  No

• Picture of truck attached

  Yes

  No

• Term box selected (1-7)

  Yes

  No

• Rental Controller Signed and Dated

  Yes

  No

• Depot Manager Signed and Dated

  Yes

  No

STR Stock Take

• STR Stock Take Completed (add month in notes)

  Yes

  No

• QMS59 Stock Take Form completed and Signed by Counter and STR Controller (add image)

  Yes

  No

• QMS58 Stock Take Discrepancy Form completed

  Yes

  No

Thorough Examination (TE's) Reviewed

• Sample 1

• Name of Engineer / company (SI) that completed the TE

• Record Number / Certificate Number (add image)

• Examination Date

  Date

• Are all 'Details of Equipment' completed

  Yes

  No

• Sample 2

• Name of Engineer / company (SI) that completed the TE

• Record Number / Certificate Number (add image)

• Examination Date

  Date

• Are all 'Details of Equipment' completed

  Yes

  No

• Sample 3

• Name of Engineer / company (SI) that completed the TE

• Record Number / Certificate Number (add image)

• Examination Date

  Date

• Are all 'Details of Equipment' completed

  Yes

  No

GRN

• Sample 1

• GRN / WIP Number

• Dated

  Date

• Is GRN fully completed

  Yes

  No

• Sample 2

• GRN / WIP Number

• Dated

  Date

• Is GRN fully completed

  Yes

  No

• Sample 3

• GRN / WIP Number

• Dated

  Date

• Is GRN fully completed

  Yes

  No

• Auditee

• Total Number of Engineers

• Number of Overdue Services

Service Records Review

• Sample 1

• Fleet Number

• Customer

• WIP Number

• Date

  Date

• Engineer

• Technician Notes completed and relevant

  Yes

  No

• PTA Completed (if no add note)

  Yes

  No

• SSRA Completed (if no add note)

  Yes

  No

• 4 approval photos (including hour metre reading & capacity plate)

  Yes

  No

• Is service status 'Complete'

  Yes

  No

• Signed by Customer (add customer name in notes)

  Yes

  No

• Sample 2

• Fleet Number

• Customer

• WIP Number

• Date

  Date

• Engineer

• Technician Notes completed and relevant

  Yes

  No

• PTA completed (if no add notes)

  Yes

  No

• SSRA completed (if no add notes)

  Yes

  No

• 4 approval photos (including hour metre reading and capacity plate)

  Yes

  No

• Is service status 'Complete'

  Yes

  No

• Signed by customer (add name in notes)

  Yes

  No

• Sample 3

• Fleet Number

• Customer

• WIP Number

• Date

  Date

• Engineer

• Technician notes completed and relevant

  Yes

  No

• PTA completed (if no add note)

  Yes

  No

• SSRA completed (if no add note)

  Yes

  No

• 4 approval photos (including hour metre reading & capacity plate)

  Yes

  No

• Is service status 'Complete'

  Yes

  No

• Signed by customer (add name in notes)

  Yes

  No

Break Down Records Review

• Sample 1

• Fleet Number

• Customer

• WIP

• Date

  Date

• Engineer

• Reason of break down / issue

• Technician notes completed and relevant

  Yes

  No

• PTA completed (if no add note)

  Yes

  No

• SSRA completed (if no add note)

  Yes

  No

• 4 approval photos (including hour metre reading & capacity plate)

  Yes

  No

• Signed by customer (Add name in notes)

  Yes

  No

• Does the customer have an SLA / response time (if yes was the response time met)

  Yes

  No

  N/A

• Sample 2

  Yes

  No

• Fleet Number

• Customer

• WIP

• Date

  Date

• Engineer

• Reason for break down / issue

• Technician notes completed and relevant

  Yes

  No

• PTA completed (if no add note)

  Yes

  No

• SSRA completed (if no add note)

  Yes

  No

• 4 approval photos (including hour metre reading & capacity plate)

  Yes

  No

• Signed by customer (add name to notes)

• Does the customer have an SLA / response time (if yes was the response time met)

  Yes

  No

  N/A

• Sample 3

• Fleet Number

• Customer

• WIP

• Date

  Date

• Engineer

• Reason for break down / issue

• Technician notes completed and relevant

  Yes

  No

• PTA completed (if no add note)

  Yes

  No

• SSRA completed (if no add note)

  Yes

  No

• 4 approval photos (including hour metre reading & capacity plate)

  Yes

  No

• Signed by customer (add name to notes)

  Yes

  No

• Does the customer have an SLA / response time (if yes was the response time met)

  Yes

  No

Engineer Van Checks

• Sample 1

• Engineer Name

• Van Registration

• Date of check

  Date

• Was the vehicle safe to drive (add notes if applicable)

  Yes

  No

• Approval photos (add notes if applicable)

  Yes

  No

• Sample 2

• Engineer Name

• Van Registration

• Date of check

  Date

• Was the van safe to drive (add notes if applicable)

  Yes

  No

• Approval photos (add notes if applicable)

  Yes

  No

• Sample 3

  Yes

  No

• Engineer Name

• Van Registration

• Date of check

  Date

• Was the van safe to drive (add notes if applicable)

  Yes

  No

• Approval photos (add notes if applicable)

  Yes

  No

Engineer Ladder Checks

• Sample 1

• Engineer

• Date of check

  Date

• Ladder ID

• Was the ladder safe to use

  Yes

  No

  N/A

• Approval photo

  Yes

  No

• Sample 2

• Engineer

• Date of check

  Date

• Ladder ID

• Was the ladder safe to use

  Yes

  No

  N/A

• Approval photo

  Yes

  No

• Sample 3

• Engineer

• Date of check

  Date

• Ladder ID

• Was the ladder safe to use

  Yes

  No

  N/A

• Approval photo

  Yes

  No

• Auditee

• Engineer requests part through RT Parts - is process compliant (add notes)

  Compliant

  Non-Compliant

  N/A

• CAT Order - is process compliant (add notes)

  Compliant

  Non-Compliant

  N/A

• Ordering a part on TVH or other supplier portal - is process compliant (add notes)

  Compliant

  Non-Compliant

  N/A

• Auditee

• Are Engineer Supervisory Report being completed

  Yes

  No

• Sample 1

• Engineer Name

• Name of senior engineer completing the report

• Date report completed

  Date

• Sample 2

• Engineer Name

• Name of senior engineer completing report

• Date report completed

  Date

• Sample 3

• Engineer Name

• Name of senior engineer completing report

• Date report completed

  Date

Training Course Summary

• Do you have visibility of the training matrix on Teams

  Yes

  No

• Sample 1

• Engineer Name

• Are the above engineers compulsory courses all in date

  Yes

  No

• Risk Assessment Course Date

  Date

• Manual Handling Course Date

  Date

• Working at Height Course Date

  Date

• Jacking & Blocking Course Date

  Date

• Routine Maintenance Course Date

  Date

• Abrasive Wheel Course Date

  Date

• Lifting & Slinging Course Date

  Date

• Driver Training B1

  Date

• Driver Training A1

  Date

• Driver Training D1

  Date

• Sample 2

• Engineer Name

• Are the above engineers compulsary courses all in date

  Yes

  No

• Risk Assessment Course Date

  Yes

  No

• Manual Handling Course Date

  Yes

  No

• Working at Height Course Date

  Yes

  No

• Jacking & Blocking Course Date

  Yes

  No

• Routine Maintenance Course Date

  Yes

  No

• Abrasive Wheel Course Date

  Yes

  No

• Lifting & Slinging Course Date

  Yes

  No

• Driver Training B1

  Yes

  No

• Driver Training A1

  Date

• Driver Training D1

  Date

• Sample 3

• Engineer Name

• Are the above engineers compulsory courses all in date

  Yes

  No

• Risk Assessment Course Date

  Date

• Manual Handling Course Date

  Date

• Working at Height Course Date

  Date

• Jacking & Blocking Course Date

  Date

• Routine Maintenance Course Date

  Date

• Abrasive Wheel Course Date

  Date

• Lifting & Slinging Course Date

  Date

• Driver Training B1 Course Date

  Date

• Driver Training A1 Course Date

  Date

• Driver Training D1 Course Date

  Date

Tool Box Talks & Safety Bulletins

• Sample 1

• Tool Box Talk name

• Engineer Name

• Date Tool Box Talk completed

  Date

• Sample 2

• Tool Box Talk name

• Engineer Name

• Date Tool Box Talk completed

  Date

• Sample 3

• Tool Box Talk name

• Engineer Name

• Date Tool Box Talk completed

  Date

RAMS & COSHH Acknowledgements (current year)

• Have all your members of staff acknowledged their RAMS on 360 learning

  Yes

  No

• Have all your members of staff acknowledged their COSHH on 360 learning

  Yes

  No

• When was your last Tek-Cal Inspection

  Date

• Is your current Tek-Cal colour code poster displayed in the depot (add where to notes)

  Yes

  No

• What colour tags are currently being used in the workshop for lifting equipment

• Ladder Inspections

• LOLER Inspections

• Fall Arrest Inspections

• Load Test Inspections

• Van Weights

• Yes

  No

  N/A