Quality Equipment, LLC. - Locational Audits

• Document No.

• Audit Title

• Branch

• Conducted on

  Date

• Prepared by

  Sign
• Location
  Address

• Personnel

• Branch Manager signature confirming audit occurred, report to be provided upon completion

  Sign

Safety

• Are fire extinguishers clear from obstruction?

  Yes

  No

  N/A

• Are fire extinguishers up to date ( check tag)

  Yes

  No

  N/A

• Are service technicians using safety glasses?

  Yes

  No

  N/A

• Does branch have eye wash station?

  Yes

  No

  N/A

• Easily accessible?

  Yes

  No

  N/A

• Functional?

  Yes

  No

  N/A

• Does Branch have first aid kit?

  Yes

  No

  N/A

• Easily accessible?

  Yes

  No

  N/A

• Contains adequate first aid supplies?

  Yes

  No

  N/A

• Does branch have the following required posters displayed in a common area?<br><br>

  All Compliant

  Non-Compliant

• Equal Employment Opportunity Law

  Yes

  No

  N/A

• NC Worker Comp Law and Providers

  Yes

  No

  N/A

• Wage and Hourly Notice to Employees

  Yes

  No

  N/A

• OSN Notice to employees

  Yes

  No

  N/A

• E-Verify Standards

  Yes

  No

  N/A

• Fair Labor Standard

  Yes

  No

  N/A

• Employee Polygraph Protection

  Yes

  No

  N/A

• Family and Medical Leave Act

  Yes

  No

  N/A

• The Uniformed Services Employment and Reemployment Rights Act

  Yes

  No

  N/A

• Are exit signs functional?

  Yes

  No

  N/A

• Corridors and exits kept clear at all times

  Yes

  No

  N/A

• Fire detection devices functional?

  Yes

  No

  N/A

• Alarm system functional?

  Yes

  No

  N/A

• Electrical box in proper working order and free from obstruction

  Yes

  No

  N/A

General

• Public restrooms are clean, neat, and stocked with adequate supplies.

  Yes

  No

  N/A

• Staff Appearance - professionally dressed and in compliance with employee dress code.

  Yes

  No

  N/A

• Incoming calls to the branch are answered timely (within 2 rings) and with courteous greeting.

  Yes

  No

  N/A

• Break area / Lunch room is clean and neat, has regular cleaning schedule, refrigerator and microwave available for employee use and is clean and operable.

  Yes

  No

  N/A

• Heat producing equipment and appliances are ventilated properly

  Yes

  No

  N/A

Parts/Sales Showroom

• Are door mats located at each entry door?

  Yes

  No

  N/A

• Mats are clean in presentable condition and not obstructing doorway.

  Safe

  At Risk

  N/A

• Digital signage functional and displaying current material

  Yes

  No

  N/A

• Are the aisles clear from obstructions and trip hazards?

  Yes

  No

  N/A

• Are the following areas clean and free of dust/debris?

  All Compliant

  Non-Compliant

• Shelving

  Yes

  No

  N/A

• Floors

  Yes

  No

  N/A

• Windows<br>

  Yes

  No

  N/A

• Walls

  Yes

  No

  N/A

• Products

  Yes

  No

  N/A

• All painted surfaces free of cracks, chips, peeling

  Yes

  No

  N/A

• Parts counter - neat, clean, customer can view computer screen and counter person.

  Yes

  No

  N/A

• Products and showroom material

  All Compliant

  Non-Compliant

• Clean

  Yes

  No

  N/A

• Priced

  Yes

  No

  N/A

• Organized

  Yes

  No

  N/A

• Aisles are safe and clear of debris

  Safe

  At Risk

  N/A

• Stackable items are properly stacked based on category (ie. 5gal hydraulic separated from 5gal oil buckets).

  Yes

  No

  N/A

• Is sales literature organized, current, and readily accessible?

  Yes

  No

  N/A

• Shop has sufficient lighting

  Yes

  No

  N/A

• Are all bulbs in working condition?

  Yes

  No

  N/A

• Sales offices are readily accessible to customers, easily identifiable with salesman's name prominently displayed. Desk is neat and clean. Customer chairs are updated and comfortable.

  Yes

  No

  N/A

• Customer flow - direction to all departments easily identifiable.

  Yes

  No

  N/A

Shop

• Shop has lined bays designating work areas?

  Yes

  No

  N/A

• Work areas are clean and free of clutter

  Yes

  No

  N/A

• Designated walkways are free from debris and clutter

  Yes

  No

  N/A

• Are air hoses rolled up when not in use?

  Yes

  No

  N/A

• Extension and electrical cords in good condition with no tears, abrasions, nicks, or cuts

  Yes

  No

  N/A

• Ladders are in good working condition and stored properly

  Yes

  No

  N/A

• Is the forklift in a safe operable condition?

  Safe

  At Risk

  N/A

• All forklift operators trained (2nd quarter 2014)

  Yes

  No

  N/A

• Backup alarm functional on forklifts

  Yes

  No

  N/A

• All machines are in good working order and inspected

  Yes

  No

  N/A

• No "open" spills on shop floor (branch using floor dry or other methods to clean spills, quickly).

  Yes

  No

  N/A

• Oily rags are stored in metal containers

  Yes

  No

  N/A

• Are flammable liquids stored in approved containers?

  Yes

  No

  N/A

• Safety meetings held monthly by branch service manager (starts 4th quarter 2013). Check Service Manager documentation.

  Yes

  No

  N/A

• Shop has visible signage designating area for employees only?

  Yes

  No

  N/A

• Did customers abide by employee only area signage?

  Yes

  No

  N/A

• Shop has sufficient lighting

  Yes

  No

  N/A

• Are all bulbs in working condition?

  Yes

  No

  N/A

• Efficient method of tracking bulk oil usage, sales, and quantity on hand.

  Yes

  No

  N/A

• Efficient method of tracking gasoline usage, sales, quantity on hand.

  Yes

  No

  N/A

• Efficient method of tracking diesel usage, sales, quantity on hand.

  Yes

  No

  N/A

• Customer equipment is stored separately and in a neat order; marked and easily identifiable.

  Yes

  No

  N/A

Warehouse

• Products stacked in proper places?

  Yes

  No

  N/A

• Walkways designated and clear from obstruction?

  Yes

  No

  N/A

• Receiving Area Layout: Proper working area for paperwork; Enough room to handle stock orders; Parts are put away immediately; Ease of loading for customers receiving bulk items

  Yes

  No

  N/A

• Storage Efficiency: Use of Cabinets (vs. bins) at a maximum; Bulk storage available and accessible; Neat

  Yes

  No

  N/A

Outdoors

• Is the building exterior presentable?

  Yes

  No

  N/A

• Windows are clean and promote Quality Equipments brand and products

  Yes

  No

  N/A

• Check for drainage issues and related slippery surfaces

  Safe

  At Risk

  N/A

• Check for pot holes, debris, foreign objects, etc.

  Safe

  At Risk

  N/A

• Landscaping is well maintained without overgrown weeds, brush, etc.

  Yes

  No

  N/A

• Equipment area is well maintained and organized.

  Yes

  No

  N/A

• Equipment is secured, cleaned, and presentable

  Yes

  No

  N/A

• Implements are lowered to the ground

  Safe

  At Risk

  N/A

• Gates, fences, locks are functional and presentable

  Yes

  No

  N/A

• Rear of building is free of debris and clutter

  Yes

  No

  N/A

• Are dumpster areas presentable and trash contained?

  Yes

  No

  N/A

• Adequate storage for waste

  Yes

  No

  N/A

• Adequate storage for scrap metal

  Yes

  No

  N/A

• Is there any personal property of employees stored on site?

  Yes

  No

  N/A

• Adequate night time lighting for employee security, equipment security, and visibility from the road.

  Yes

  No

  N/A

• Outdoor signage in proper working condition and no burnt out bulbs

  Yes

  No

  N/A

Vehicles

• All vehicles have current Quality Equipment decals; vehicles are neat and clean.

  Yes

  No

  N/A

• Ensure vehicle license plates are assigned to correct vehicle

  Yes

  No

  N/A

• Ensure tags are current, copy of registration and insurance information in vehicle.

  Yes

  No

  N/A

• Vehicles have assigned fuel cards inside the truck.

  Yes

  No

  N/A

• Fuel card PIN numbers are up to date and current based on current drivers list.

  Yes

  No

  N/A

Branch Audit

Cash Review

• Review 20-30 days of most recent daily deposit reports. Review for reasonableness of overage and shortage transactions, cash transactions in excess of 10,000, and change in categorization of funds received

  Select Task Performed Compliant with Company Policy Not Compliant

  • Task Performed
  • Compliant with Company Policy
  • Not Compliant

• Review 20-30 days of petty cash checks. Ensure supporting documentation is available and valid, ensure transactions are less than $500, and ensure proper approval

  Select Task Performed Compliant with Company Policy Not Compliant

  • Task Performed
  • Compliant with Company Policy
  • Not Compliant

• Perform daily cash reconciliation to ensure cash on hand is correct.

  Select Task Performed Compliant with Company Policy Not Compliant

  • Task Performed
  • Compliant with Company Policy
  • Not Compliant

Sales Department Review

• Verify all rental agreements are billed to date in equip.

• Verify each unit marked as rental has current signed rental documents on file.

Parts Department Review

• Run Equip report for parts on hand for branch observed. From report select a sample of material parts items (10) and a random sample of parts items (10). Ensure quantity on hand matches Equip report.

• From parts obsolescence report verify existence of obsolete parts.

• Run Equip report for parts on hand with no bin location for branch observed. Verify existence of parts with no bin location.

• Run pending parts ticket report in Equip. Obtain valid explanations for pending status and verify existence of inventory.

• Review John Deere vendor number 1 for aging purchase orders and purchase returns.

General Review

• Review any General Ledger transactions deemed unusual or non standard.

  Yes

  No

  N/A

• Validate balances in customer advanced deposit and contracts in transit. Document any noted issues or aging balances (greater than 60 days).

• Validate balances in branch clearing accounts. Document any noted issues or aging balances (greater than 60 days).