Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Select date
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Location
Office
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Does it look professional where the customer enters the building?
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Are the offices clean? If no explain.
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Are there any IT issues?
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Is filling up to date?
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Are there any paperwork issues?
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Are there any customer issues?
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Do the sales representatives have any issues?
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Are there any issues with plant personnel?
Transportation
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Have you had any back orders in the last month?
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Is the plant providing requested products to fill orders and make deliveries on time?
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Are there any driver issues?
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Are there enough drivers?
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Do the drivers have sufficient tools for transport? (Strapping, safety equipment, placards)
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Are there any bin problems? (Damaged labels, Leaking valves, lids popping off, ect.)
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Any recent violations, tickets, warnings?
Warehouse
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Does it look professional where the customer enters the warehouse?
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Is the warehouse free of trash and debris?
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Is the warehouse free of clutter?
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Are the warehouse floors clean and swept?
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Is fork lift and drum picker in good working condition?
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Are you rotating stock?
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Is there any old, obsolete, or unsellable material on hand?
Grounds
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Does the location look professional from the outside?
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Is the grass cut and fence line maintained?
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Is lawn equipment in good working condition?
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Is there any trash and debris in the yard?
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Are the outside containers properly closed?
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Are there any signs of leakage outside?
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Are any containers larger than 55gal stored outside of secondary containment aside from products currently being shipped?
Miscellaneous Observations
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Are there any items, equipment, waste, or weathered wood ect. That no one knows what to do with?
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Is anyone texting on company time?
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Is anyone sitting around being unproductive?
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Does anyone seem negative?
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Do they all seem to get along?