Region 9 Event 1/29/15 Observation Checklist - Final

• Restaurant #

• Conducted on

  Date

• Prepared by

• Location
  Address

• Manager or PIC

• Buttery Jack Burger

  Off

  On

• Classic Buttery Jack

  Off

  On

Guest Service

• Correct Product description:<br>- New juicy / quarter pound -Signature beef patty <br>- Melted- Garlic herb butter<br>- Provolone cheese<br>- Creamy tomato sauce<br>- 2 tomato slices<br>- Green leaf lettuce<br>-New Signature Bun<br>

  Yes

  No

  N/A

Serving

• Correct product build:<br>

  Yes

  No

  N/A

• Build

  

• Product is half wrapped and served in the new Buttery Jack box with the "Classic" tab punched (box only for carry-out &DT).

  Yes

  No

  N/A

• Golden toasted bun (no burn spots).

  Yes

  No

  N/A

• Sauced edge-to-edge

  Yes

  No

  N/A

• Box is not covered in grease.

  Yes

  No

  N/A

• Signature patties come seasoned.<br>Please Do Not add additional seasoning to this patty.

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Signature patty has correct cook time, holding time and shelf life.

  Yes

  No

  N/A

• Signature patty

  

• Signature bun has correct shelf life, defrost time and toasted time.

  Yes

  No

  N/A

• Signature Bun

  

• Creamy tomato sauce was in the correct bottle and has correct shelf life.

  Yes

  No

  N/A

• Creamy Tomato Sauce

  

• Garlic butter has correct shelf life, defrost time and heated time.

  Yes

  No

  N/A

• Garlic Butter

  

• Bacon & Swiss Buttery Jack

  Off

  On

Guest Service

• Correct Product description:<br>- New juicy/ quarter pound-Signature beef patty<br>- Melted Garlic herb butter<br>- Natural Swiss cheese slice<br>- Creamy Bacon Mayo sauce<br>- 4 half-strips of Hickory smoked Bacon<br>- New Signature bun

  Yes

  No

  N/A

Serving

• Correct product build:<br>

  Yes

  No

  N/A

• Build:

  

• Product is half wrapped and served in the new Buttery Jack box with the "Bacon & Swiss" tab punched (box only for carry-out &DT).

  Yes

  No

  N/A

• Golden toasted bun (no burn spots).

  Yes

  No

  N/A

• Sauced edge-to-edge

  Yes

  No

  N/A

• Box is not covered in grease.

  Yes

  No

  N/A

• Signature patties come seasoned.<br>Please Do Not add additional seasoning to this patty.

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Signature patty has correct cook time, holding time and shelf life.

  Yes

  No

  N/A

• Signature patty

  

• Signature bun has correct shelf life, defrost time and toasted time.

  Yes

  No

  N/A

• Signature Bun

  

• Creamy Bacon Mayo sauce was in the correct bottle and has correct shelf life.

  Yes

  No

  N/A

• Creamy Bacon Mayo Sauce

  

• Garlic butter has correct shelf life, defrost time and heated time.

  Yes

  No

  N/A

• Garlic Butter

  

• Loaded Breakfast Sandwich

  Off

  On

Guest Service

• Correct Product description:<br>- 2 fried Eggs<br>- 4 half strips of Hickory Smoked Bacon<br>- Ham slice<br>- Sausage patty<br>-American Cheese <br>-Grilled Sourdough Bread

  Yes

  No

  N/A

Serving

• Correct product build:<br>

  Yes

  No

  N/A

• Build

  

• Bacon was crispy, neither burnt nor undercooked.

  Yes

  No

  N/A

• Brown wrap used with the side displaying "Breakfast Served All Day"

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• - Pre-buttering sourdough bread is mandatory.<br>- Pre-buttered sourdough bread has 2 days shelf life in walk-in refrigerator and 2 hours at room temperature.<br>- Pre-buttering ensures that the butter flavored vegetable oil has adequate time to soak into the bread.<br>- The sourdough bread should be golden brown.

  Yes

  No

  N/A

• Teflon sheet should be clean and in good condition . Recommend cleaning and or rotating Teflon sheet twice a day.

  Yes

  No

  N/A

• Original or Spicy Sriracha Fish Sandwich

  Off

  On

Guest Service

• Correct Product description:<br>- Toasted Regular bun<br>- Tartar sauce or Sriracha sauce<br>- 1 oz Shredded Lettuce<br>- Fish Fillet

  Yes

  No

  N/A

Serving

• Correct product build:<br>

  Yes

  No

  N/A

• Build

  

• Aqua wrap used with the side displaying "We Don't Make It 'Till You Order It" <br>( Place a PROMO sticker for Spicy Sriracha Fish sandwich)

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Fish fillet has correct cook time and holding time.

  Yes

  No

  N/A

• 

• - Store fish fillets in the freezer below ready-to-eat products.<br>- Cook fish fillet(s) in rack, if using the basket- then only 1 at time with the cover.

  Yes

  No

  N/A

• Correct procedure for preparation for fish filet:<br>1. insert one hand into a plastic freezer bag and use the bag-covered hand to pick up 1 fish fillet. Using the other, uncovered hand, turn the bag inside out to enclose the fish within the bag. Be careful not to touch the fish with either hand. <br>2. Twist each prepped bag closed and place in a food storage pan.<br>3. Lid and label the food to rage pan with the remaining shelf life from the case<br>(Do not use broken fish fillets or ones that are joined together by batter)

  Yes

  No

  N/A

Others

• Take order at front counter using name and follow basket procedure.

  Yes

  No

  N/A

• Correct cook time and holding time for Grilled onions.

  Yes

  No

  N/A

• Grilled onions cook time.

  

• Grilled onions holding time.

  

• HACCP: Signature Patty & Fish <br>Signature Patty - The signature Patty is a raw ingredient and follows our Jumbo patty handling procedures.<br>All daily HACCP procedures will remain the same with one exception: #20 Critical Restaurant Activity HACCP temperature tracking.<br>The a.m. Temping will be designated for the signature patty following all current temping procedures.<br>The p.m. Temping will be designated for the jumbo patty following all current temping procedures.<br>* Beginning 1/29/15 ,cross out jumbo and replace with signature on the a.m. Temping box in the HACCP book.<br>* All standards for the jumbo patty apply to the signature patty.<br>The purpose is to ensure the temperature process was completed using the signature patty rather than the jumbo patty- this process has been communicated to the NSF auditors and they will be looking for this documentation. <br><br>HACCP: As per current HACCP procedures -Perform fish temperature check in the a.m. (1st) shift. It will be an N/A for the remaining shifts as per the HACCP instructions.<br>

  Yes

  No

  N/A

• POS & Menu board match in price for all new promotions.

  Yes

  No

  N/A

• POP

  Off

  On

• Menu Board

  

• POP1

  

• POP2

  

• OCS

  

• Smallwares

  

• Key holding times