Regional Director - Store Visit 1.27.25

• Region

  Region 1

  Region 2

  Region 3

  Region 4

• Store Name

  Select 5212 - North Little Rock 5213 - Fayetteville College 5214 - Riverdale 5215 - Hot Springs Grand 5219 - Pine Bluff 5222 - Bentonville 5224 - Russellville 5226 - Ft Smith Towson 5228 - Fayetteville MLK 5229 - Mountain Home 5230 - El Dorado 5231 - Conway Sanders 5232 - Conway Oak 5234 - Springdale 5235 - Jacksonville 5236 - Bryant 5237 - West Little Rock 5238 - Cabot 5241 - Benton 5245 - Texarkana 5250 - Searcy 5256 - Jonesboro 5260 - Paragould 5261 - Rogers 5262 - The Ranch 5263 - Siloam Springs 5264 - Batesville 5265 - Newport 5266 - Hot Springs Garrison 5267 - Bella Vista 5268 - Ft Smith 74th 5269 - Blytheville 5270 - Harrison Other Location (please type name below)

  • 5212 - North Little Rock
  • 5213 - Fayetteville College
  • 5214 - Riverdale
  • 5215 - Hot Springs Grand
  • 5219 - Pine Bluff
  • 5222 - Bentonville
  • 5224 - Russellville
  • 5226 - Ft Smith Towson
  • 5228 - Fayetteville MLK
  • 5229 - Mountain Home
  • 5230 - El Dorado
  • 5231 - Conway Sanders
  • 5232 - Conway Oak
  • 5234 - Springdale
  • 5235 - Jacksonville
  • 5236 - Bryant
  • 5237 - West Little Rock
  • 5238 - Cabot
  • 5241 - Benton
  • 5245 - Texarkana
  • 5250 - Searcy
  • 5256 - Jonesboro
  • 5260 - Paragould
  • 5261 - Rogers
  • 5262 - The Ranch
  • 5263 - Siloam Springs
  • 5264 - Batesville
  • 5265 - Newport
  • 5266 - Hot Springs Garrison
  • 5267 - Bella Vista
  • 5268 - Ft Smith 74th
  • 5269 - Blytheville
  • 5270 - Harrison
  • Other Location (please type name below)

• Date and Time

  Date

• Regional Director Name

• Store MOD

• Revenue to Budget (Last Week)

• Revenue to Budget (MTD)

• Revenue Per Labor Hour (Last Week)

• Production Per Labor Hour (Last Week)

• Textile Production (Last Week)

• Hardline Production (Last Week)

• Round Up (Last Week)

CUSTOMER EXPERIENCE SALES FLOOR

• Are all customers greeted within 10 seconds of their arrival and shown an Amazing Customer Experience?

  Yes

  No

• Inspect Cashwrap for organization and cleanliness.

• Is the store sized per company standard? (check 2-3 categories for miss placed sizes)

  Yes

  No

• How many items were out of size?

• Is the store merchandised according to standards in a full but shoppable manner? Take pictures of Hardline isle

• Take Pictures of all end caps.

• Are there fixtures that need to be repaired or replaced?

  Yes

  No

• Are restrooms clean and code only used by employees?

  Yes

  No

PRODUCTION/DONOR EXPERIENCE

• Are all donors greeted within 10 seconds of their arrival and shown an Amazing Customer Experience?

  Yes

  No

• Any noteworthy challenges preventing the team from achieving Production goals?

  Yes

  No

• Did you find sellable product in Salvage? Is Salvage check log completed hourly?

  Yes

  No

• Are all associates trained in and following our standard production process? (Door to floor, sort/price/run)

  Yes

  No

• Are Production stations clean and clear of unnecessary items?

  Yes

  No

• Are goals for Textile and Hardlines production clearly communicated to all associates?

  Yes

  No

• Are all supplies and equipment kept clean, accessible, and in a designated spot?

  Yes

  No

SAFETY & COMMUNICATION

• Are there any safety issues present that need attention?

  Yes

  No

• Are Daily Huddles being conducted daily?

  Yes

  No

• What actions will the Store Manager take to make sure this is completed?

• Are L10s and Mission Integration meetings being conducted?

  Yes

  No

• What actions will the Store Manager take to make sure this is completed?

• Is the Safety Board set per company standard?

  Yes

  No

• Are Safety Sweeps completed daily per company standards? Is there any safety concerns while walking the floor?

  Yes

  No

STAFFING & TRAINING

• Are there open store leadership positions?

  Yes

  No

• How positions are currently open for associates?

• Is store leadership promoting Career Pathways with assistance from Career Services?

  Yes

  No

• Is scheduling sufficient for customer/donor volume?

  Yes

  No

• If applicable, are all TEO positions filled?

  Yes

  No

  N/A

ADDITIONAL NOTES AND COMMENTS

• What support do you need from me?

• RD Name and Signature

  Sign