Audit
How many customers passed the store - Time 5 minutes
How many customers entered the store?
How many of those customers purchased?
Windows as per merchandise pack?
Are they big, brave and bold?
Is the manager on duty?
Is staffing in line with deployment?
Are all the team wearing the correct uniform and name badges?
Does everyone have a loyalty lead on?
Are they using them?
Did you get asked to see ID and sign in?
Are all customers being acknowledged and welcomed into the store?
Are all customers being approached?
Establishing needs?
Are the team link selling and offering at least 3 items?
Are they asking every customer about RFL?
Are the offering healthy magazines?
Are the store standards strong?
How many zoned OOS
Do the team understand there targets?
Is the store ahead of there RFL target?
Is the store ahead of there conversion / transaction performance?
Is the store ahead of their ACT target?
What is the customer engagement score?
Are the team driving the current promotion?
Have the sarbanes been done for the pervious week?
Is the way we work notice board set up and up to date?
Are temperatures being done correctly?
Does checkpoint go off when you walk through the centre with a tagged product?
Are fire exits clear?
Has the manager completed actions from the last EFBV?
