Regionals Checklist_Christmas 2014

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Sales & Customer Experience

• SIP completed, and includes figures updated + quick SIP focus <br>

  Yes

  No

  N/A

• LEAF zoning tool completed inclusive of hourly reads updated from 11th Nov

  Yes

  No

  N/A

• LEAF zoning being bought to life in store from the 11th Nov

  Yes

  No

  N/A

• LEAF zone descriptions up in back room

  Yes

  No

  N/A

• Tea-m Leader on the shift wearing their tpot necklace from 11th Nov

  Yes

  No

  N/A

• Rosters available out the back on display 2 weeks in advance

  Yes

  No

  N/A

• Music volume level is creating vibe in store

  Yes

  No

  N/A

• 80/20 rule of Experienced vs Xmas helper on the daily roster

  Yes

  No

  N/A

• Verbal check - does Manager know their daily budget, how they are tracking and MTD figures

  Yes

  No

  N/A

Team

• Approvals have been completed

  Yes

  No

  N/A

• Verbal check - does team know their zone, their zone tip, budget and the latest hourly reading

  Yes

  No

  N/A

• Team presented according to T2 standards, they are all wearing their apron

  Yes

  No

  N/A

• Teams T2 Christmas cheer is being bought to life through great energy and vibe in store, it's a welcoming environment

  Yes

  No

  N/A

• Tea Ambassador is supporting the Flutterby tea through sharing their exper-teas and tracking sales

  Yes

  No

  N/A

• WHS safe work procedures being actively followed in store: preparing / serving hot tea, breakages, manual handling, ladders, safety knives

  Yes

  No

  N/A

Visual Merchandise & Product

• All deliveries have been received in BOS

  Yes

  No

  N/A

• Teas & tea wares are faced up and product on display is within easy reach

  Yes

  No

  N/A

• Plenty of pre wrap is on display for customers - Manager has pre wrap tracker to ensure all pre wrap is being replenished in priority order

  Yes

  No

  N/A

• Counter merched to direction and is clutter free, with no business documentation present for customers to see

  Yes

  No

  N/A

• Butterfly swarms are well balanced and maintained

  Yes

  No

  N/A

• Message boards & price cards are accurate and available so customers can navigate

  Yes

  No

  N/A

• Adequate levels of stock available for customers and if not Manager has followed up with product team

  Yes

  No

  N/A

• Tasting bar is tidy, drip and slip free, at least 1 tea is available for customers to sip and try if teas haven't been replenished

  Yes

  No

  N/A

• General hygiene standards and VM being maintained

  Yes

  No

  N/A

• First impressions of store appearance.....delivery, store front etc in line with T2 standards

  Yes

  No

  N/A

Operations

• Backup EFTPOS is charged

  Yes

  No

  N/A

• Backdoor locked and bags secured in back room

  Yes

  No

  N/A

• Banking log up to date and previous days banking bags secured in safe if banking not yet completed

  Yes

  No

  N/A

• Consumable holding at adequate level to support the stores sales

  Yes

  No

  N/A

• Backroom / offsite ordered and being maintained

  Yes

  No

  N/A

• Shrinkage is being maintained to avoid build up of product obstructing shrinkage box

  Yes

  No

  N/A

• Wrap app is being used for all wrapping from 11th Nov

  Yes

  No

  N/A