Remodel Openings Team BRO FY20

• Brand:

• Bun Number:

• OTL (Openings Training Lead):

• Business Name:

• RBM Name:

• GM Name:

• FOH Trainer Name:

• BOH Trainer Name:

• Number of FOH team members trained:

• Number of BOH team members trained:

• Date and Time BRO started:

  Date

Please select below and take a photo of your signing in and out sheets daily

• Day 1 Offsite Signing in sheet

  Media

• Day 2 Offsite Signing in sheet

  Media

• Handover/Setup Day Signing in sheet

  Media

• Onsite Training 1 Signing in sheet

  Media

• Onsite Training 2 Signing in sheet

  Media

• Please Ensure all team hours recorded have finished before the business opens. Once business has opened the Team will clock in and out as usual

Please list the focuses of the training plan, as agreed with the management team in the 6 weeks contact call. Daily Diary - Please use the below to capture your Training Sessions Completed for each day and your Benefits and Concerns from your end of day de-briefs

• Daily Diary

Training Plan Day

• What training sessions did you complete today? E.g. - FOH - Vision and Values, Complaint Handling BOH - kitchen Setup, Food Show etc.

• Benefits from your Management De-Brief

Benefit

• Concerns from your Management Debrief

Concern

Please check the following systems & equipment are working on set up day. Please check as early as possible & raise calls for anything not working immediately

• SWS is up to date and correct order pads are showing

  Yes

  No

  N/A

• Table management system is working (if applicable to brand)

  Yes

  No

  N/A

• Guest feedback link and the correct survey is loading

  Yes

  No

  N/A

• Tills and EFT's are working correctly

  Yes

  No

  N/A

• Aztec is up to the correct day

  Yes

  No

  N/A

• Website is live and showing correct dates for opening

  Yes

  No

  N/A

• Iserves are working correctly

  Yes

  No

  N/A

• Tills and iserves are communicating with printers or screens

  Yes

  No

  N/A

• If a premier inn is next door check the ATOS button is on the till

  Yes

  No

  N/A

• Prices on the till and all brand offers are depleting

  Yes

  No

  N/A

• Applicable dry run button is on the till and working

  Yes

  No

  N/A

• New table plan has been completed

  Yes

  No

  N/A

• All team members have Dallas keys and EFT pin codes

  Yes

  No

  N/A

• All deliveries received and log any missing items

  Yes

  No

  N/A

• Ecolab products are installed and working

  Yes

  No

  N/A

• Dishwasher is working

  Yes

  No

  N/A

• Glass washer is working

  Yes

  No

  N/A

• Coffee machine is working

  Yes

  No

  N/A

• Are all Kitchen team in appropriate footwear

  Yes

  No

  N/A

• Have all fixable items i.e. Blue roll holders, tab grabs etc. been installed

  Yes

  No

  N/A

• Company approved 3 and 7 Tread ladders on site and safely stored

  Yes

  No

  N/A

Please ensure the following general checks are completed

• Are all FOH Team in correct uniform as per Brand Standard?

  Yes

  No

  N/A

• Are all BOH Team in correct uniform as per Brand Standard?

  Yes

  No

  N/A

• Drink training waste entered daily on till as Local Promo?

  Yes

  No

  N/A

• Food training waste entered daily on till as Local Promo?

  Yes

  No

  N/A

• Has Operational Issues been completed?

  Yes

  No

  N/A

Please check the following Safe and Legal items, If any items are not complete please add these to your FOH next steps to ensure the GM can complete any of the outstanding items once the Business Opens

• Cellar PPE station fully stocked

  Yes

  No

  N/A

• Weights and Measure poster on display

  Yes

  No

  N/A

• Premises License on display

  Yes

  No

  N/A

• Up to date price list on display

  Yes

  No

  N/A

• Cellar safety posters :- Deliveries, barrels stacking, gas cylinders, co2 alarm test

  Yes

  No

  N/A

• Allergen poster on display

  Yes

  No

  N/A

• Challenge 21 poster on display (or Challenge 25 if in Scotland)

  Yes

  No

  N/A

• AHUS (Anti hold up stickers) Displayed

  Yes

  No

  N/A

• FOH Allergen guides Printed

  Yes

  No

  N/A

• Fire Evacuation Kit available

  Yes

  No

  N/A

• FOH Cleaning schedule explained and in use daily

  Yes

  No

  N/A

• Bar:- Line cleaning signs available for use

  Yes

  No

  N/A

• Has all outstanding Elearning been Checked and team members notified what needs completing

  Yes

  No

  N/A

• Fire Drill Test Complete

  Yes

  No

  N/A

• Fire Call point stickers displayed and filled in

  Yes

  No

  N/A

• Notice Board Complete as 'Per perfect notice board' guide

  Yes

  No

  N/A

• Have there been any changes to the business that require a new risk assessment?

  Yes

  No

  N/A

Complete for Business with Fuzzy Ed's Only

• Occupancy monitoring tally sheet in use

  Yes

  No

  N/A

• 4 people trained in First Aid, one on duty either in the business or in Fuzzy’s at all times

  Yes

  No

  N/A

• All Fuzzy Ed’s specific risk assessments signed off (found in Fuzzy’s manual)

  Yes

  No

  N/A

Please check the following Safe and Legal items, If any items are not complete please add these to your BOH next steps to ensure the GM and KM can complete any of the outstanding items once the Business Opens

• PPE Stations fully stocked

  Yes

  No

  N/A

• All safety stickers, Allergy poster and notices in place in the kitchen

  Yes

  No

  N/A

• Minimum 3 temperature probes calibrated and recorded on Nintex

  Yes

  No

  N/A

• Scales Calibrated and recorded on Nintex

  Yes

  No

  N/A

• Cookbook and Matrices delivered and available for use

  Yes

  No

  N/A

• Cook Matrices have been completed and displayed

  Yes

  No

  N/A

• Kitchen Due Diligence in use daily on tablet or back office

  Yes

  No

  N/A

• BOH Cleaning schedule in explained and in use daily

  Yes

  No

  N/A

• Fire Call point stickers displayed and filled in

  Yes

  No

  N/A

• RBM check completed on Nintex

  Yes

  No

  N/A

• Has all outstanding Elearning been Checked and team members notified what needs completing

  Yes

  No

  N/A

• Fire Drill Test Complete

  Yes

  No

  N/A

• All allergens posters displayed

  Yes

  No

  N/A

• Has the correct Allergens guide been downloaded onto the Tablet

  Yes

  No

  N/A

• Have there been any changes to the business that require a new risk assessment?

  Yes

  No

  N/A

Please enter the number of ELearning exceptions from Mable the business has on open day in the fields below

• Any Outstanding - Welcome to Mitchell and Butlers

  Yes

  No

• Any Outstanding - Food Safety Level 1

  Yes

  No

• Any Outstanding - Foundations of Health and Safety

  Yes

  No

• Any Outstanding - Data Protection

  Yes

  No

• Any Outstanding - Food Safety Level 2

  Yes

  No

• Any Outstanding - Fire Health and Safety Level 2

  Yes

  No

• Any Outstanding - Licensing Law: Your responsibilities for serving alcohol

  Yes

  No

• Add a picture of the business outstanding ELearning report

  Media

Service Trial, Dry Run and Open Day observations

• Take a photo of you completed Service Trial observations form

  Media

• Take a photo of you completed Dry Run observations form

  Media

• Take a photo of you completed Open Day observations form

  Media

Enter any next steps you have for the GM and Team to complete once open

Thinking about the focus of training plan, what next steps should the management team take to ensure this continues to live beyond opening?

• What is the next step?

• Who is to complete next step -

• When is next step to be completed by?

  Date
Thinking about the focus of training plan, what next steps should the management team take to ensure this continues to live beyond opening?

• What is the next step?

• Who is to complete next step-

• When is next step to be completed by?

  Date
Who were the highest and lowest performers in the observations and Validation tests. What are the next steps for them?

• Key Player #1

• Key Player #2

• Needs Support #1

• Needs Support #2

Other next steps, these should be focused around people, practices, profits and guests;

• What is the next step?

• Who is to complete next step-

• When is next step to be completed by?

  Date
Other next steps, these should be focused around people, practices, profits and guests;

• What is the next step?

• Who is to complete the next step?

• When is next step to be completed by?

  Date

Enter any next steps you have for the GM and Team to complete once open

• Thinking about the focus of training plan, what next steps should the management team take to ensure this continues to live beyond opening?

Next Step

• What is the next step?

• Who is to complete the next step?

• When is the next step to be completed by?

  Date

• Thinking about the focus of training plan, what next steps should the management team take to ensure this continues to live beyond opening?

Next Step

• What is the next step?

• Who is to complete the next step?

• When is the next step to be completed by?

  Date

• Other next steps, these should be focused around people, practices, profits and guests;

Next Step

• What is the next step?

• Who is to complete the next step?

• When is the next step to be completed by?

  Date

• Other next steps, these should be focused around people, practices, profits and guests;

Next Step

• What is the next step?

• Who is to complete the next step?

• When is the next step to be completed by?

  Date

• Other next steps, these should be focused around people, practices, profits and guests;

Next Step

• What is the next step?

• Who is to complete the next step?

• When is the next step to be completed by?

  Date

• Have Operational Issues been completed with GM and RBM? Once complete send to the OTL

  Yes

  No

  N/A