Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
I/ Merchandising audit.
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1- Quầy hoa trưng bày như thế nào?
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Ceiling vent- operational/cleanliness/dust free
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Floor- cleanliness/condition<br>
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Toilet (inside& out) - cleanliness/condition
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Bathtub - cleanliness/condition
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Bathtub chrome (shower head & shower bar) - shining and particle free/condition
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Shower walls -cleanliness & streak free
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Shower curtain - cleanliness
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Terry - cleanliness, quantity, & placement
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Towel rack - green card placement, sturdiness, and dust free
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Toilet paper - presentation
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Door - cleanliness/condition
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Waste basket - clean with liner
Closet and Vanity Area
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Hangers - 6 (regular/4 clips)/presentation
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Valet bag and ticket - cleanliness & placement
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Iron and board - placement/cleanliness (no water in iron) (board has all caps)
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Mirror doors - operational/cleanliness (streak free)/condition
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Vanity lighting - operational/cleanliness/dust free
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Vanity counter - cleanliness/condition
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Mirror - cleanliness/streak & dust free
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Sink basin and fixtures - cleanliness/condition
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Walls and ceiling - cleanliness/condition
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Amenity & presentation tray - quantity/placement/cleanliness
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Soap dish - cleanliness/condition/placement
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Terry - cleanliness/quantity/placement
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Kleenex box - placement <br>
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Hairdresser - clean and hair free
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Cabinets and drawers - cleanliness/condition
Bedroom area
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Walls/ceiling - cleanliness/paint/dust
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Clock - cleanliness/correct time
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Telephone - cleanliness/placement/operational
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Bible & Book of Mormon - cleanliness/ placement
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Phone jacks - plate clean
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Bed top sheet - cleanliness/wrinkle free
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Pillows - 2 feather 3 foam wrinkle free
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Lighting - operational/cleanliness/dust free/shade placement
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Drapes - cleanliness
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High dust (picture frames) - no dust present
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TV & remote - operational/cleanliness
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Window ledge - cleanliness/dust free
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Windows - latched/cleanliness/operational
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HVAC unit - operational/vent cleanliness
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Night stands - cleanliness inside outside behind and under
Living room area
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Upholstery chair/sofa- cleanliness/stain free
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TV and remote - operational/cleanliness
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Drapes - cleanliness/operational/placement
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Lighting - operational/cleanliness/shades
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High dust - no high dust present
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Window ledge - cleanliness/dust free
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Channel guide - placement/cleanliness
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Walls ceiling - cleanliness/paint/dust
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Sofa end - cleanliness/condition <br><br>
Desk/entry area
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Inside entry door/frame/threshold - cleanliness/operational/condition
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Desk - condition/cleanliness <br>
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Lighting - operational/cleanliness
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Telephone - cleanliness/operational/placement
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Internet card - placement/cleanliness
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Notepad w/pen - placement/cleanliness
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Environmental card - placement/cleanliness
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No service sign - placement/cleanliness
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HVAC setting - correct temperature
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Entry closet - linen bag present cleanliness/condition
Kitchen Area
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Walls/ceiling/floor - cleanliness/paint/dust
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Carpet is clean and in good condition
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Lighting - operational/dust free
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Cabinets and drawers inside and out - cleanliness
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Refrigerator inside and out - operational/cleanliness
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Stove/oven - condition cleanliness inside and out
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Dishwasher - condition/cleanliness/operational
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Hood/hood light - condition/cleanliness/operational
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Coffee maker - condition/cleanliness/placement
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Microwave inside and out - cleanliness/condition/time
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Toaster - cleanliness/condition
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Pots pans and lids - cleanliness/condition/placement
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Flatware - quantity/condition/cleanliness/placement
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Misc utensils (wine opener, can punch, peeler, can opener, measuring spoons) - cleanliness/condition/placement
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Misc spoons (ladle, spatula, slotted spoon, basting spoon, 2 tine fork)
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Cutting board - cleanliness/placement
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Dish towel and wash cloth - cleanliness/condition
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Pot scrubber - cleanliness/placement
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Dish detergent
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Drain stopper - cleanliness/placement
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Drinking glasses - quantity/placement/cleanliness
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Wine glasses - cleanliness/placement/quantity
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Coffee mugs - cleanliness/condition/placement
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Waste basket - cleanliness/placement <br>
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Salt and pepper shaker - 6 of each/presentation
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Social calendar - cleanliness/placement
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First night kit - stocked to standard
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Paper towel - condition/cleanliness
Critical success factors
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Odor - fresh neutral smell
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Carpet - completely clean
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Everything in working order - mark no only if work ticket not written
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Evidence of a previous guest - mark no only if there is evidence is found
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Project of the day completed - mark no if project of the is not completed
