Resort FAM visit Checklist

• Site conducted

  Select

• Site Inspection Date

  Date

• Completed by

PROPERTY

• Property Name:

• Property Address:
  Address

• Phone:

• FAX:

• Property Website Address:

• Contact Name

• Contact card

  Media

• Contact email

• AAA Rating (Diamonds):

• Mobil Rating (Stars):

Airport

• Airport Name:

• Distance from Hotel:

• Approximate Taxi Fare:

• Complimentary Transportation?

  Yes

  No

  N/A

• Type of Property?

  hotel

  adults only resort

  family friendly resort

• Number of Hotel Sleeping Rooms:

• Rooms with Double Beds:

• Rooms with King Beds:

• Rooms with Twin Beds:

• Rooms for 5+

• Non-Smoking Rooms:

• Number of Restaurants :

• Number of Lounges:

• Construction Planned?

  Yes

  No

• When was last renovation?

• When?

  Date

• Handicapped accessibility

  Select Zero entry shower Zero entry pool Ramp to beach Beach wheelchairs Elevators in all buildings Ramps to lobby/common areas Accessible showers

  • Zero entry shower
  • Zero entry pool
  • Ramp to beach
  • Beach wheelchairs
  • Elevators in all buildings
  • Ramps to lobby/common areas
  • Accessible showers

• Time shares on property?

  Yes

  No

• Agent credit when rebooking

Rate the following: (1 poor – 5 average – 10 superior)

• Lobby Decor:

  Excellent

  Good

  Fair

  Poor

  N/A

• Lobby Condition/Cleanliness:

  Excellent

  Good

  Fair

  Poor

  N/A

• Lobby Seating/Location:

  Excellent

  Good

  Fair

  Poor

  N/A

• Lobby Photos

  Media

• Restaurant(s) Condition/Cleanliness:

  Excellent

  Good

  Fair

  Poor

  N/A

• Restaurant(s) Menu Selection:

  Excellent

  Good

  Fair

  Poor

  N/A

• Restaurant(s) Décor:

  Excellent

  Good

  Fair

  Poor

  N/A

• Restaurant(s) Food Quality:

  Excellent

  Good

  Fair

  Poor

  N/A

• picture of food or restaurant or buffet

  Media

• Public Restrooms Condition/Cleanliness:

  Excellent

  Good

  Fair

  Poor

  N/A

• Public Restrooms Proximity:

  Excellent

  Good

  Fair

  Poor

  N/A

• Adequate Security:

  Excellent

  Good

  Fair

  Poor

  N/A

• Overall Rating:

SLEEPING ROOMS

• Photos (label!)

  Media

• hair dryer

• iron & ironing board

• safe

• coffee maker

• laundry services

• crib or playpen

• extra pillows or blankets in room

• mini fridge

• microwave

• mini bar

• black out curtains

• desk

• alarm clock/clock radio

• voice mail/ messaging service

• connecting rooms

• plastic/ glass ware

• TV with remote

• temperature control in room

• Other notable room amenities

Clientele

• Age range

• LGBTQIA+ friendly?

  Yes, whole area/country

  Yes, On resort only

  Not very friendly

  Absolutely not

• Active kids club

  Yes

  No

  N/A

• Active teen club

  Yes

  No

  N/A

• Wellness activities

  Yes

  No

  N/A

• Food allergy friendly

  Yes

  No

  N/A

• Other dietary restrictions friendly

  Yes

  No

  N/A

MEETING ROOMS

• Number of meeting rooms

• Largest capacity room

SERVICE & AMENITIES

• Spa on premises

  Yes

  No

• Spa photos

  Media

• Business Center with printer

  Yes

  No

• Parking available

  Yes

  No

• Cost per day ($)

• Fitness Center?

  Yes

  No

• Complimentary for guests?

  Yes

  No

• Cost per day ($)

• Golf on Premises?

  Yes

  No

• Tennis on Premises?

  Yes

  No

• Pool?

  Yes

  No

• Type?

  Indoor

  Outdoor

  Both

• Pool photos

  Media

• picture of chairs around pool

  Media

• hot tub?

  Yes

  No

  N/A

Weddings

• Number of weddings a year

• Number allowed per day

• locations available

  Indoor

  Outdoor

  Both

• Complimentary wedding packages available?

  Yes

  No

  N/A

• Dedicated wedding planner

  Yes

  No

  N/A

• Name of coordinator

Area info

• attractions and things to do

Rate the following: (1 poor – 5 average – 10 superior)

• Overall Rating:

• NOTES:

• Additional photos

  Media