Retail Cleaning Audit Springmount Services

Back of the house to be inspected in this audit?

Is the loading dock clean and well presented?

Are bins, compactors, traps, drains and equipment on the dock clean?

Are corridor passageways and service doors clean?

Are staff toilets clean?

Are the walls and floors in the cleaner's room clean?

Are the floors and ledges in the Centre Management office clean?

Is the furniture in the Centre management office clean?

Are plant rooms clean?

Car park to be inspected in this audit?

Is the car park bitumen or concrete floor clean?

Were the pipes, vents and signs clean?

Were the columns/pylons clean?

Are the walls and doors clean?

Are the ceiling, lights and light covers in the car park area clean?

Is the valet suite clean and well presented?

Entrances to be inspected in this audit?

Is the footpath and/or stairs, bollards and lights at the Centre entrance clean?<br><br>Inspect 2 Centre entrances and assess footpath, stairs, bollards and lights. Answer YES if the entrance footpath and/or stairs extending 8m from the Centre entrance door:<br><br>a) If there are 3 or less pieces of litter.<br>b) Is free of a significant buildup of chewing gum (more than 3 pieces per sqm)<br>c) Is free from more than 1 spill or stain greater than 10cm x 10cm.<br>d) Is free from a significant visible build up of dirt or dust.<br>e) Corners are free from a visible build up of dirt or grime and.<br>f) Bollards are free from smears, spills or dirt marks greater than 5cm in length and free of graffiti plus.<br>g) Lights free from dust, dirt or grime build up (build up is considered greater than 1mm)<br>h) Lights free from cobwebs or dead insects<br>i) Free from a buildup of cigarette butts (more than 5)<br>j) Surrounding garden beds or pot plants have 3 or less pieces of litter.

Is the entry door, wall and glass clean?<br><br>Please inspect 2 Centre Entrances and assess entry walls, doors, door handles, door hinges, door frames and glass. Answer YES if:<br>a) Free from streaks, smears or marks longer than 5cm.<br>b) Free from more than 2 hand prints<br>c) Free from a visible build up of dust or grime covering more than 10% of the fitting, door, wall or glass.<br>d) Free from graffiti.<br>e) Free from visible past cleaning attempts<br>f) Free of cobwebs.

Are the rubbish bins clean?<br><br>Inspect 2 Centre entrances and assess bins at each entrance audited. <br>Answer YES if: <br>a) Bins are not overflowing<br>b) The outside of bin is not stained or marked with more than 2 dirty marks greater than 5cm on the base, sides or top<br>c) There are no more than 10 cigarette butts on the bin lid (outside bins only)<br>d) The bins have a bin liner in place<br>e) There is no offensive odour emanating from the bin<br>f) The bin does not have visible dust or grime build up on the base, sides or top<br><br>Mark NA if there is no bin at the entrance.

Were the Automatic Payment Machines clean?<br><br>Inspect the closest APM machine. Assess external surfaces of APM. This is only for the car park to Centre entrance inside the Centre. Answer YES if all pay machines are:<br>a) Have 2 or less smears, splashes or stains larger than 5cm<br>d) Free from cobwebs, dead insects and visible dust or dirt build up<br>a) Free from scale, mold or mildew<br>b) Free from cleaning product build up<br><br>Answer NA if the car park you assessed does not have an Automatic Payment machine.

Is the entry mat clean?<br><br>Inspect 2 Centre entrances and assess entry mat. Answer YES if the entry mat (internal and external if mat is on either side of door):<br>a) There is no litter on mat<br>b) Does not have a visible buildup of dust or dirt (looks like it needs a vacuum)<br>c) Has less 2 or less deep rooted chewing gum spots

Foodcourt to be inspected in this audit?

Are the rubbish bins clean well presented?

Are food court lights in the general area clean?

Were tables cleared and ready for use within 5 minutes of being vacated and was the cleaner using a Green colored cloth to wipe table surfaces?

Is the food court floor clean?

Mall to be inspected in this audit?

Are the floors and carpet areas clean?

Are the balustrades clean?

Are the ceiling, wall lights and air conditioning registers clean?

Are directional signage, advertising signage, directory boards, payphones and ATM's clean?

Are the rubbish bins clean and well presented?

Are general mall pot & plants free of rubbish?

Are coffee tables and seats within the general mall seating areas clean and well presented?

Is the customer service desk clean?

Were the kiddie carts, mobile shoppers and other equipment clean and well presented?

Parents Room to be inspected in this audit?

Are the ceiling, ceiling vents and lights clean?

Are the walls, doors and partitions clean?

Are the mirrors, taps, basins & bench tops clean?

Are the bins (regular and nappy bins) clean, have capacity for more rubbish and lined with the correct bin liner?

Are the child / parent’s toilet bowls & toilet seats clean?

Are toilet paper, soap and hand towel dispensers in the parent’s room clean and well stocked?

Is the play area tidy and free from rubbish?

Does the parent’s room have a pleasant odour?

Is the microwave/bottle warmer clean?

Perimeter of the building to be inspected in this audit?

Are the external walls, doors and door frames clean?

Are the lights clean?

Are external garden beds, planters clean?

Was the exit to the Car Park clean and well presented?

Toilets to be inspected in this audit?

Are the ceiling, ceiling vents and lights clean?

Are the Urinal / Sanitary bins/ Toilet cubicles clean?

Are the walls, doors and partitions clean?

Are the mirrors, taps, basins & bench tops clean?

Are the sanitary bins clean, have capacity for more rubbish and lined with the correct bin liner?

Are toilet paper, soap and hand towel dispensers clean and well stocked?

Are the toilet bowls & toilet seats clean?

Does the toilets have a pleasant odour?

Is the floor clean?