Retail Store - Personal Safety / Security Inspection - Zest Safety

Are all emergency exits clearly marked and unobstructed?

Is there adequate lighting both inside and outside the store to deter theft and provide a safer environment for staff and customers?

Have all staff been advised on the company's de-escalation techniques to manage aggressive or difficult customers? (Ask those on duty)

Is there a clear policy in place for handling situations involving age-restricted products (e.g. verifying IDs, refusing sales to underage customers) and have all workers been advised of the policy? (Ask those on duty).

Is there signage clearly visible to the public stating that age-restricted products will not be sold to minors, and that ID is required for purchase?

Is there a panic button or other emergency alert system available to staff, and is it accessible in case of aggressive customers or theft attempts?

Is the door to the storeroom effectively a security door and workers cannot be locked inside (e.g. only a handle on the inside (storeroom side), and the door is able to be locked from the inside)?

Is there a protocol in place for locking up the store securely at the end of each day, including checking all entry points and securing valuable products, and are the staff aware of the protocol? (Ask those on duty)

Are age-restricted products, such as vapes, stored securely and only accessible by authorized staff? (Check that all cabinets are locked)