Information
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Tech Name & ID
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Audit Date
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Auditors Name
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AFM of Tech
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Account Number
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HOD & Region
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Location
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Date Work was Completed
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Job Type
- Service
- Install
- Other
- ELF
- Multiple
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Work Undertaken
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Company
- In House
- Partner
Technical Section
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Most appropriate tap port used
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Comments/Feedback
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Levels
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Forward Level
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Return Level
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SNR
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Levels Pass/Fail
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Comments/Feedback
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All F-Connectors correct type, fitted correctly
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Comments/Feedback
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Correct Passive/Active devices used & fitted correctly
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Comments/Feedback
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Terminated unused ports in DP, omnibox/ETB & House?
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Comments/Feedback
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No kinks/cuts/ripples/damage on cables. Cables secured correctly, installed to spec and holes sealed.
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Comments/Feedback
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Correct cables and power supplies in situ.
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Comments/Feedback
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All enclosures secured/closed correctly and any damage reported. <br>(e.g. Cabinets, Omnibox/ETB, BOM, Pit Lids, Pavement, Tee etc...)
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Comments/Feedback
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Jumper Wires & Drop cables correctly routed (MUX/DP) utilising correct cable management systems.
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Comments/Feedback
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All work areas are left tidy and free from debris
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Comments/Feedback
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Drop cables are tagged, correct colour tag used, correct details included. Tag is legible and updated as necessary.
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Comments/Feedback
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All services were left fully working with the customer
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Comments/Feedback
Customer / NPS Section
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We're you present during the visit? (If no do not complete this section)
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Comments/Feedback
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We're you pre-called and advised of an ETA?
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Comments/Feedback
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Did the technician introduce themselves by name, address you by your name and show their ID badge?
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Comments/Feedback
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Did the technician discuss and agree with you the work to be carried out (both inside & outside)?
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Comments/Feedback
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Did the technician take care in your house, tidy up any mess and wear overshoes?
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Comments/Feedback
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Are you happy with the work carried out on your property ( both inside and out)?
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Comments/Feedback
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Did the technician leave user guides for your products as necessary?
